Russian Post is a state organization to which people often have complaints. They are not quite flattering about her for several reasons. Firstly, the principles of its work are far from clear to everyone, because they are complex, secondly, the Russian Post service leaves much to be desired, because, unfortunately, not the most friendly and sensitive employees work there, thirdly, parcels are often lost, found they are simply unrealistic. Of course, we cannot afford to train staff to take care of customers, but it’s quite possible to tell how to track a parcel by Russian Post.
Calculation of the cost of the parcel and its stay time on the way
The easiest way and the most often used when the problem is how to track the parcel by Russian Post is to monitor it on the official website. On it you can not only monitor the movement of the parcel, but also calculate the cost of delivery, as well as see what you need when sending.
To calculate the cost of the package, you must follow the link https://www.pochta.ru/parcels. Further, everything is done in the following sequence:
1. Indicate the city from which the parcel is planned to be sent.
2. Enter the city, and, if necessary, the country to which the parcel is sent.
3. Choose a shipping method. There are 3 of them: regular, expedited and express. The cost of these services is different.
4. If necessary, select an additional service:
- Delivery Notice. This means that the parcel will be personally handed over to the addressee against receipt. The signed notice will be forwarded to the sender.
- You can indicate that the package is valuable. Then the sender will pay insurance. And if the parcel disappears, it arrives in improper form, if anything happens to it at all, the Russian Post will return the money in full or in part.
- The list of investments allows you to have a safety net in the form of a certified confirmation of what is in the parcel. The document will also indicate the date of departure. The list of attachments is checked by the mail employee, he also issues a certified confirmation.
- Cash on delivery is a service in which the addressee will have to pay the cost of the investment with a mail commission for the transfer of funds.
- If fragile or valuable items are being sent, it makes sense to add a note “carefully”.
5. Now you need to specify the destination.
6. The last thing to indicate is the weight of the package.
At the end, you need to click the "Start calculation" button. And after a few seconds, the date of arrival of the parcel at the place and the cost of delivery will be calculated taking into account all the wishes.
Now you can take the mailing and start tracking by checking the data received.
How to track the parcel of Russian Post by number through a mobile application?
People like the option of tracking the package through the application on the smartphone, because it is convenient.
How to track a parcel by Russian Post through a mobile application? Necessary:
- Download the ePN Cashback app on your smartphone.
- Register there, and later you can simply log in by entering your username and password.
- Choose a store to shop.
- Checkout.
Unfortunately, this application allows you to track only online purchases, but it makes it possible to have discounts in many online stores.
How to track the parcel by number?
Via the Internet, you can track parcels from both online stores and regular ones. To track purchases from other countries, you can use the website www.gsconto.com or track packages on the website of AliExpress or Tmart stores.
There are a number of sites:
- moyaposylka.ru;
- Track24.ru;
- Print-post.com.
How to track the parcel of the Russian Post by number? For this, sites offer to enter a code. This is a 13-digit number if the parcel goes not only within Russia, and 14-digit if it is sent only within the territory of the Russian Federation. The number is indicated on the check that was issued at the post office.
The site "My package" can track the sending of not only the Russian Post.
Tracking the sending of other mail
The parcel tracking mechanism does not change due to the mail to which it was sent. For example, moyaposylka.ru tracks any shipments using the alphanumeric code indicated on the check. How to track the parcel of the Russian Post on the track? It must be entered in the tracking line on the main page of the site and click on the "Track" button.
“My Parcel” has access to the databases of post offices in Russia, as well as in the USA, China and European countries. In addition to the Russian Post, the list of "clients" of the site includes: EMS, CDEK, SPSR Express, SF Express, Business Lines, etc. Information about the shipment is updated several times daily.
Additional features when tracking a package
To find out the location of the parcel, you do not even need to register on the site. But if you want additional opportunities, you need to register. These features include:
- Notifications of the travel of a parcel by SMS and sending emails.
- Saving an alphanumeric code as long as the shipment moves.
- Tracking multiple packages at once.
- Statistics of the stages.
- The ability to track the parcel by the recipient by entering his email address.
“My package” is a very good service for tracking almost any shipments with maximum user convenience. But even here there is no way to track the parcel of the Russian Post by last name. This option was removed due to the large number of matches. Therefore, you need to use the number. How to track the parcel of the Russian Post by check, which contains the necessary number, you already know.
Contact with Russian Post to solve problems
You can leave a complaint, or maybe praise, on the site or write to the email address of the Russian Post help desk (all coordinates are on the site).
You can get this or that information by calling the help desk.
It’s worth contacting when advice on how to track the parcel by Russian Post did not help.
To protect yourself from problems as much as possible, you need to know and follow a few rules.
For letters, use pre-purchased envelopes and stamps, send them through the mailbox at the post office of Russia.
Sending not too large items such as books, magazines, etc.
It is better to send parcels in the first class, paying a little more than then looking for them in the vast expanses of the vast country. You already know how to track the sending of Russian Post by track.
If you follow these recommendations, perhaps the claims to the Russian Post will be a little less.