Airline "Nordavia": description

One of the leading Russian carriers in the regional air transportation market is Nordavia. Arkhangelsk is the city where the top management of the enterprise is based. In addition to domestic flights, the airline also operates international flights. What do passengers think about the airline?

General information

Nordavia Airlines was founded in 2004. The main air hub of its base is the Arkhangelsk airport of Talagi. In addition, the company is based in Moscow (in Domodedovo and Sheremetyevo), as well as in Syktyvkar and Murmansk airports. The headquarters is located in the European north of Russia - in Arkhangelsk. Today the general director of the company is A. Semenyuk.

History

The airline “Nordavia” was formed on the basis of the Aeroflot aviation detachment in Arkhangelsk. The squadron was created in 1929 in connection with the opening of air links between Arkhangelsk and Syktyvkar. And in 1991 it was transformed into the state-owned enterprise Arkhangelsk Air Lines. However, the new company did not last long. In 2004, it was bought by Aeroflot. Subsequently, the name was replaced by Aeroflot-Nord.

Until 2008, flights were operated using the flag and Aeroflot code. After the plane crash in Perm, it was decided to use its own code and flag. In 2009, the company became known as Nordavia. In 2011, Aeroflot sold the company to Norilsk Nickel. The cost of the airline amounted to $ 207 million.

In 2016, the Federal Antimonopoly Service officially agreed to purchase the entire shareholding of Nordavia in co-owner of Red Wings Airlines. Thus, Norilsk Nickel ceased to own the company. In 2016, the company was headed by a new general director, A. Semenyuk.

Aviation accidents

In the entire history of the enterprise, there were 3 air accidents.

The first happened back in 1994, when the Tu-134 plane crash landed without one of the landing gear in Arkhangelsk. The destruction of the rack began when taxiing in Moscow Sheremetyevo. The cork, which covered the rack cavity, flew out and punched the pipelines designed to release the chassis. However, the pipeline supplying the hydraulic fluid for cleaning the chassis remained unscathed. A leak formed in the main and emergency pipelines, so hydraulic fluid leaked into the atmosphere during the flight. Thanks to the crew, the crash was averted.

The second major accident occurred in 2008, when a Boeing 737-500 crashed during a landing at a Perm airport. All passengers on Flight 821 died.

The third incident occurred in 2009. The Boeing 737-500, which landed at Simferopol Airport, was seriously damaged by hail. During the landing, the headlights crashed, the nose cone pierced through, the fuselage and mechanization details were deformed.

Aircraft "Nordavia"

In 2016, the company’s fleet includes 9 aircraft of the same type - Boeing 737-500. The average period of their operation is a little over 24 years. The oldest (26.3 years) has a VPBRP tail number, and the newest (23.4 years) is VPBKV. Aircraft are capable of accommodating from 108 to 133 passengers. In addition, in the framework of the partnership program with Pskovavia, An-24 aircraft are operated on short-haul flights.

Although the fleet is relatively old, the aircraft are well served. This is noted by passengers in their reviews. But recently, more and more complaints have been raised about unforeseen delays, the reasons for which are not reported. Moreover, this trend has been observed for several years in a row, although earlier Nordavia was one of the most punctual companies.

Destinations, flights

Nordavia flights are operated regularly to the following settlements:

• from Arkhangelsk - Anapa, Arkhangelsk, Moscow, Naryan-Mar, St. Petersburg, Sochi
• from Moscow - Anapa, Apatity, Arkhangelsk, Krasnodar, Orenburg, Usinsk,
• from Murmansk - Anapa, Amderma, Arkhangelsk, Belgorod, Kaliningrad, Krasnodar, Moscow, Naryan-Mar, Nizhny Novgorod, St. Petersburg, Solovki, Sochi,
• from Nizhny Novgorod - Krasnodar, Minvody, Rostov-on-Don, St. Petersburg,
• from St. Petersburg - Anapa, Arkhangelsk, Volgograd, Naryan-Mar,
• from Syktyvkar - Anapa, Arkhangelsk, Krasnodar, Moscow, St. Petersburg, Sochi.

Seasonal transportation to popular tourist destinations is also carried out in partnership with leading tour operators in Russia.

Nordavia flights can be purchased both in specialized agencies and online through the company's website. Passengers note that when buying tickets online, problems periodically arise, in particular, with paying and choosing the right directions. However, some tickets are non-refundable, which creates inconvenience for passengers. There are also problems with the return of funds: the money is transferred to the passenger's account for a long time - for several weeks.

Service classes

The leading Russian regional airline has 3 classes of service on its flights.

Business class has the following main advantages for passengers:

• providing a separate comfortable cabin on the plane;
• check-in at business-class counters at airports;
• the provision of a separate vehicle when traveling aboard an aircraft;
• increased freight rates;
• waiting for a flight in the superior room.

A class called "economy plus" involves a flight in a business lounge and related services. However, preflight formalities are fully consistent with those that apply to economy class passengers. There is also no increased baggage allowance.

Economy class involves the provision of a separate passenger compartment, located immediately after the "business".

In addition, each passenger, regardless of the class of service, is entitled to order special meals when purchasing a ticket.

Passengers speak well of the quality of service on board the aircraft. In particular, they emphasize the professionalism and friendliness of the crew, the acceptability of on-board catering.

Luggage

Freight rates are presented in the table below.

If passengers travel with a child, it is permitted to carry prams and car seats at no extra charge. Transportation of animals is possible only with prior agreement with the airline. The size of the baggage allowance in excess of the established norms depends on the destination and amounts to 90-200 rubles per 1 kg.

registration

Nordavia Airlines allows passengers to check-in for flights both at the departure airports and through its website. The start and end time of registration at the airport is 2 hours and 40 minutes before the departure of the aircraft, respectively. Registration on the carrier’s official website is available one day before departure, but ends 3 hours before the departure of the aircraft. It is not possible to check-in online for passengers departing from the following cities:

• Amderma.
• Anapa
• Kaliningrad
• Mineral waters.
• Moscow.
• St. Petersburg.
• Solovki.

In general, passengers respond well to the check-in procedure. However, the system does not always work smoothly.

Airline prospects

The airline “Nordavia”, being the main carrier in the north-western region of Russia, in the near future plans to actively introduce information technologies in all areas of its production activities. It is also planned to open specialized low-cost flights. The fleet will soon be fully updated. To replace the old "Boeing" will come new "Airbus", and then the domestic aircraft MS-21.

One of the largest Russian companies specializing in domestic transportation is Nordavia. Arkhangelsk is the city where the headquarters of the airline is located. The main base airport is Talagi in Arkhangelsk. This airline is one of the oldest in Russia, the year of its foundation is 1929. The Boeing 737-500 aircraft are in the fleet. In addition to regular domestic flights, seasonal flights are also operated. In the future, it is planned to replenish the fleet with new aircraft and open low-cost flights. In general, passengers respond well to the work of the company. But recently, delays have occurred more and more often, which causes discontent among passengers.