Today it is extremely convenient to communicate with family and friends via the Internet, and besides, this can be done completely free of charge using special software. One such program is Skype. You can use it anywhere, the main thing is to have a computer, laptop or even a mobile phone with high-speed Internet and a suitable headset on hand, which will allow you to hear and see the person you are talking to. But still, most users encounter problems during the installation of the utility. In this article we will try to figure out why Skype is not installed.
Some general information
For several years now, people have successfully used a program called Skype, which has a lot of features. For example, you can talk with friends and family living abroad, and do it absolutely free. The same applies to correspondence. But this is not the whole list of advantages. It is possible to create video conferences. By the way, after the latest changes, this feature is also free. Group calls and more are available.
So, as noted above, there can be many, many reasons why Skype is not installed. The most common are various incompatibilities and the absence of important files and system components necessary for the normal functioning of the program. First of all, you should understand that installing a program on a PC should be carried out only when there are no different viruses, DirectX directories are installed, etc. All this will avoid problems and in most cases is a solution.
Of course, the application requires a certain amount of space on your computer, as well as virtual memory. If your device does not meet the minimum requirements, then in this case you need to update your PC. And now we will take a closer look at how the program should be installed on the computer. But first you need to download it. It is advisable to do this from the official site. So you can eliminate the presence of viruses in the executable file.
Installing Skype on a computer: step-by-step instructions
So, we went to the official website of the program and found the latest version of the product. After that, we start the download, save the file. Next, you will be asked to download the full version. Everything goes in three easy steps. All that is required of you is to click Next. What you should pay attention to is installing MSN as a Skype homepage. Of course, here is optional, but it is much more convenient to use the same Google or Yandex. Although if you use the browser Opera, Chrome, then it still will not work.
Depending on the speed of your Internet connection, the installation may take just a couple of minutes or more. If the signal is bad, then the first time it may not be possible to install the program, but we will talk about this a little later. After the process is completed, you will automatically be thrown to the main page of the Skype program. The installation of the program is completed. You will be prompted to login or register. If you already have an account, then you just "login", if not, then go through a minute registration.
It is advisable to check the box under automatic authorization, this will allow you to enter the program immediately when Windows starts. Just in case, write down your username and password. You can do this in a notebook, somewhere on a computer, on a cloud drive, mail, etc. After you have completed the installation, registered / logged in, you can add contacts. To do this, send a notification. When the user accepts the application, you will receive a corresponding message. That, in principle, is all that relates to the installation of the product and the first steps in the program. As you can see, everything is extremely simple and clear. As for Skype itself, it is extremely convenient to use it, which is facilitated by an intuitive interface.
Skype is not installed on the computer
Many users have difficulty already installing the program. It is impossible to say unequivocally why Skype is not installed, but you can still deal with the problem. Firstly, you need to use software from the official site. If after this the situation has not changed, then try disabling the antivirus, which can block the executable file. The same goes for the operating system firewall. During installation, you can turn it off or add the program to the exclusion list. As practice shows, such a solution helps 30% of users.
If specifically this does not suit you, then we turn to radical measures. We install programs to clean the computer registry and perform a check. After that, we follow the instructions, delete the broken files and try to install the utility again.
The fact is that the registry can cause a huge number of Skype malfunctions, in some cases even the computer system (hardware acceleration, performance, graphics, etc.) suffers. But if this did not help, then you need to look at the log file, which will indicate an error when installing "Skype". You can use the information received in order to find a solution to the problem.
Problems and incompatibilities of the operating system also occur. It is important to understand that more often than not a problem cannot be detected. If it is not a virus or registry, but lost or broken Windows files, then you will probably need to reinstall the operating system. In 99% of cases, this helps and solves all problems. Nevertheless, if Skype generates an error during installation, then most likely you are installing the latest version from disk. It will need to be updated manually, after which the problem should be solved. If this is not possible, then you can contact your friends and acquaintances.
Throws .DLL errors, what should I do?
You need to understand that each program has a main file that is responsible for its performance. If it is not there or it is broken, then the utility will never work. Errors such as .dll are the absence of any file in the library. Fortunately, this ailment is treated very quickly, and it does not take much time. You will need to find the file name .dll file. The phrase in quotation marks is the file that was not found. For example: kernel32.dll. The error in Skype can be caused precisely by its absence. All that remains is to download it and follow the installation instructions. The DLL file will need to be dropped either in the program folder or in another place.
Quite often a problem of the following kind occurs. During installation, it says "the entry point to the procedure was not found" kernel32.dll. A mistake in Skype of such a plan is not uncommon. But it is quite easy to fix. You need to download the file and put it in the Windows folder. I would like to note that one should not underestimate the importance of this problem. This is due to the fact that this file is of great importance for the operating system itself, since it is directly responsible for the correct processing of virtual memory. By installing it, you will kill two birds with one stone. You need to put it in the windows / system 32 folder. That's it, the problem is solved.
If during installation you are offered to allow copying as administrator, then boldly click "Yes." It happens that it gives an error that the file is copy protected. This is solved by rebooting the PC. If you are prompted to replace an existing .dll, then do this. That, in principle, is all that can be said about this problem. If for one reason or another you cannot copy, then do the following. We go into safe mode, copy kernel32.dll, Skype and restart the system. The problem must be solved.
We fix the error 1603
As practice shows, most often this problem occurs during an attempt to update the program. Again, installing Skype from the official site, most likely, you will avoid such an error. But if it did arise, then there is no need to panic. There is a solution, and it is quite simple and straightforward. First of all, you need to pay attention to the integrity of the computer registry. Most often this is the reason. To check the operating system, you need to download a special program. Currently there is a bunch of free software for scanning and restoring the registry.
After you have completed the full cleaning and verification, uninstall the old version of the application. It is advisable to do this through the "Add or Remove Programs." The fact is that in this way you can completely get rid of Skype files on a laptop or computer. If you uninstall the application through uninstall, it is likely that the problem will remain. We reboot the computer and go to the official website. It is from there that we download the latest version of the utility. We install and update, if the error while installing Skype 1603 remains, then you need to try to do something else to fix the problem.
There are special utilities for the automatic treatment of system failures. We will try to work with such a program. You can download Fix It. After that, you need to install the program and completely uninstall Skype. Basically, you can run Fix it. Everything about everything can take several minutes. After that, the program will complete its work. We need to download the latest version of Skype and try to install and update it. If everything went well, congratulations, the problem is resolved. When the error remains, you need to reinstall the operating system, this will definitely help.
A little bit about how to solve the problem with code 1601
There are several ways to solve this problem. It does not occur so often, but it still occurs in 15% of users. During installation, you may receive a window in which it will be written: "Error, code-1601". For some, the inscription appears: "Failed to access the Windows installation." In fact, this is one and the same, only in different manifestations. However, the problem is treated in the same way.
First of all, it is recommended to clean the registry of the operating system. If this does not help, then you need to start Windows in safe mode. The fact is that "Skype" during installation gives an error in the normal mode, but if you try to connect the network drivers and launch, as noted above, there is a chance that you will be able to solve the problem.
The most common cause is faulty MSI packages. Therefore, we need a program to restore or install them. One of these utilities is SafeMSI, which is distributed completely free of charge. For more comfortable work, you can download the Russian version. After starting, the program will automatically perform all the necessary actions, you just have to wait a few minutes. Often, when installing Skype, error 1601 disappears after recovering MSI packets. If this does not happen, then do the following.
Go to the "Start" menu, then click on the "Run" window. This method means working with the same packages, but in a slightly different way. To do this, type msiexec / unreg, press enter and wait for the process to complete. After that, we again go to the "Start" - "Run", but this time we write msiexec / regserver, press enter again and wait. Once again, we are trying to install Skype from the official site, most likely, everything will be fine, and the problem will be solved. If this does not happen, then it is strongly recommended that you install the Windows Installer package, preferably the latest version.
Error code 2738 and its solution
At one time, there was such a problem. For a certain period, the program worked fine, after which it abruptly stopped functioning and did not start anymore. After that, an error occurred while installing Skype 2738. Until today, there is no single solution. Some have to reinstall the operating system in order to use the program normally. Let's try to figure out why Skype is not installed specifically in this case. Often, this problem is accompanied by an internal operating system error, after which the application cannot install or start.
As practice shows, it is not possible to manually delete Skype, the reasons for this are internal problems. Sometimes a window with a username and password is launched, but it is inactive, even after you have entered all the data. The same applies to the portable version, which also may not start in most cases. To solve the problem, it is recommended to reinstall or completely remove the Skype plugin called Click to Call. It is advisable to use special programs to uninstall or the standard operating system included in your assembly. If all else fails, then we take the following measures.
Go to the "Start", then "Run." In the empty field, write the following: regsvr32jscript.dll, press enter. In most cases, this helps solve the problem. As you can see, it is enclosed in Java scripts. With great confidence, we can say that this is a system error, which is solved by installing Fix it or the method described above. If Skype gives an error, it is recommended to contact technical support or reinstall the operating system. There is a high probability that the problem will resolve itself after a while. This is due to temporary server overload or some kind of system failure. Nevertheless, we tried to solve this problem, and this should help.
Other troubleshooting
It cannot be said that the above errors are far from all that may come across your way. They can be a whole mass, for example, code 1638, 1711 and many others. It is important to understand that they all have something in common. As a rule, this is a violation of the operation of a file or blocking by an antivirus. It is always recommended to install the Fix It utility, which helps to overcome the prevailing number of errors. This program can cure a lot, and many Skype users who use it will confirm this. Of course, there are many analogues that no one forbids you to try. If you still can’t install Skype, reinstall the operating system.
If you try to install an old version of Skype on a newer one, you will also receive the corresponding error. If there is a need to use this particular program, then you first need to completely remove the one that is already installed, and only then install the application again. It is best to restart your computer and remove all plugins. This guarantees you a "clean" installation of the program and its normal operation. You can also try to roll back to an older version, which is also an option. In this case, you do not need to remove or reinstall anything, but just restart Skype.
Some helpful suggestions
So that you can properly install Skype, follow the instructions during installation. This will help you do everything exactly as it should be. Moreover, it is advisable not to disable the antivirus if this is not required. Only occasionally does computer protection block such programs. You need to understand that there can be absolutely any mistake, the main thing is to know how to fix it. As noted above, special programs are ideal for this. These are Windows Installer, Fix It, etc. Do not forget to install DirectX and the latest updates. This will avoid errors associated with the absence of dll files.
If you have successfully installed the program, but cannot communicate with friends or relatives, then most likely you need to configure the headphones and microphone. You can do this directly in Skype. The volume is best set in the range of 50-80%, but it all depends on the sensitivity of the microphone and the power of the headphones. If you need drivers, install them and upgrade to the latest version. Test your Internet connection from time to time, as it can cause breaks during conversations, voice distortion and similar unpleasant defects. It is desirable that the speed be at least 512 kb / s and higher. Another reason for poor communication may be a running torrent, which takes most of the traffic to download the file.
Conclusion
Let's summarize and draw some conclusions. We examined how to fix most of the errors that occur. The main ones: 1601, 1603.2738, etc. They explained that you need to carefully monitor the status of your registry and periodically clean and restore it. It is also advisable to have a reliable antivirus program. All this will contribute to the fact that there will be much less problems.
Remember that if your operating system is in order, then installing "Skype" on the computer and its subsequent launch will take place without any complaints. , . Skype. . , - , . , - . .
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