VIM Airlines (VIM-Avia Airlines LLC): rating, reviews

Wim Airlines - whose company? This is a Russian air carrier. It carries out regional and international flights, as well as charter flights. Has a subsidiary company "Bashkortostan".

History

The airline "Wim Airlines" was created in October 2002. The base is located in the capital's Russian airport "Domodedovo". A year after its founding, the company became a professional air carrier for passengers and goods. Since 2004, it has reached a new level, increasing the number of liners and mastering new routes. As a result, in a short time the company became a leader in charter air transportation and entered the Russian Sky holding.

Activities

In 2006, Wim Avia significantly expanded its field of activity. The company began to fulfill UN orders. Thanks to strategic measures, a year later the air carrier began to lead in the number of passengers carried. At this time, the intensity of flights is increasing more and more, largely due to competent management and excellent work of the staff.

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Over the past year, the number of passengers carried has increased significantly. This figure already exceeds 2 million people. For further growth of this indicator, the company plans to introduce new directions and equip the entire fleet with the latest aircraft. A system of discounts, privileges and various promotions has been introduced for customers.

Air park

Wim Airlines has an excellent fleet of modern airliners. They are equipped with video and audio equipment, as well as the latest developments in the field of air transportation safety. The sphere of influence of the air carrier in Russia is growing more and more. At the same time, there is an increase in the number of flights. As of 2014, there were 12 airliners in the fleet: eight Boeings and four Airbuses. And an additional five more aircraft were ordered.

The main objective of the company is the safety of passengers and their comfortable stay on board the aircraft. To do this, the fleet is constantly updated with new modern airplanes to replace the old ones. Strictly adhered to international standards and regulations for the operation of aviation.

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Service classes

At Wim Airlines, passengers can choose a service level from two options:

  1. Economy class. There is less space in these stores than in the business category. The distance between the passenger seats is 79 cm. During the flight, hot and cold snacks, tea, coffee and juices are offered (if the duration of the flight is more than two hours, it is free). For a fee, you can order spirits, pastries or pastries.
  2. Business Class. Salons are much more spacious than in the economy category. The distance between the passenger seats is 84 cm. During the flight, hot and cold meals, tea, coffee, soft drinks and alcohol are offered.

Service

For the maximum convenience of passengers, the company provides the “Seat Selection” service. It is valid until the departure time, from 2 days to 12 hours. The liners have standard and superior passenger seats in the 1st and 2nd salons. The cost of a chair depends on the comfort of the option - from 200-1500 rubles. To change the place to a more comfortable one, you need to pay 700 rubles.

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Special conditions for registration and purchase of tickets

Tickets for Wim Airlines flights are purchased at the airport ticket offices. But you can buy online. Settlement - cash payment and bank transfer. For registration, there is also the possibility of online ordering. This provides several advantages:

  • independent choice in the cabin free space;
  • in the absence of luggage, you do not need to stand for hours at the reception.

For passengers without baggage, there are separate kiosks for self-check-in. The procedure is simple and saves time. Some international destinations can be booked in advance using a mobile device.

Transportation of children

When transporting children, there are certain rules that are established by the Wim Avia company. Flights can be regional or international. The air carrier has the right to check the age of the child according to the specified documents. Children under two years old can only fly accompanied by adults. From 2 to 16 years - it is possible without an adult, but under the supervision of the carrier, if this was agreed in advance and the necessary documents are notarized. Children from 12 years old are allowed to fly unaccompanied.

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One child under 5 years old is transported free of charge. For international transportation - at a discount of 90 percent of the price of a full ticket. However, a separate seat is not provided. If the child flies in a separate place, then a discount of 50 percent is made. The second minor and subsequent are transported with the same amount of benefits. With the provision of places.

Children under 2 years old can be transported free of charge, without a separate designated place. At the same time, 10 percent is added to the cost of a passenger ticket. Moreover, the client himself flies at half the price of the full cost of the ticket. The same cost benefit is maintained if he carries a child from 2 to 12 years old. On the plane they are provided with individual seats.

The ticket indicates the date of birth of the child. On hands should be documents confirming this fact. When changing the route, the ticket is reissued with a discount for a child. Even if by this time the age has already changed.

Wim Airlines whose company

Pregnant women

At Wim Avia, pregnant women are transported only for up to 30 weeks. And if there is no likelihood of premature birth. Information about the pregnant passenger is agreed with medical institutions. Before buying a ticket, a woman must present a medical certificate about her state of health and the end of her pregnancy.

A medical certificate is issued no earlier than a week before the departure date. The certificate from the doctor must contain his permission to fly. Pregnant women can be transported, provided that the carrier company is not liable to the passenger. For this, a guarantee is drawn up before the flight. It is filled at the counter during passenger check-in.

Carriage of animals and luggage

Transportation of animals is discussed in advance with the airline. Large animals are transported in the luggage compartment. During the flight, animals and birds are in a cage, the dimensions and weight of which are included in the baggage allowance. There may be guide dogs (as accompanying the blind) and some types of small pets in the cabin. Baggage allowance: for economy class - up to 20 kg, for business category - up to 30 kg.

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Ticket return

Tickets are returned at the place of purchase, regardless of the form of payment. You must have a passport with you. When returning an electronic ticket, which is issued on the Internet portal of the Wim Airlines company, a request is sent to e-mail. mail. The application shall indicate:

  • FULL NAME;
  • No. and date of flight departure;
  • ticket and reservation number;
  • telephone.

When paying for a ticket through the terminal, the wallet number is indicated, where the money will be returned. After receiving the application, the airline operator makes a refund and sends a confirmation email. mail. When paying for a ticket through Euroset, the passenger must apply there with the certificate received. And he will be able to immediately receive cash. If the payment has passed through a bank card, the funds will be returned to it.

When the ticket is handed over, the company takes a service charge, in accordance with the tariff rules. The passenger gets acquainted with them initially, upon purchase. Passed tickets are not restored.

Charity Wim Airlines

Reviews of the company indicate that it is engaged in charity work in different directions and is very sensitive and careful to its customers. Helps veterans, orphans and students. It contributes significant amounts to financing the sport and culture of the Russian Federation. It provides support to people who find themselves in a difficult situation due to an emergency.


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