Have you been registered in the popular social network VKontakte for a long time or have you recently registered? In fact, this does not matter, because any user can encounter a problem when the VKontakte website does not open . Moreover, it can be difficult to solve this problem, because the reason why it is impossible to get to your page can be not only a forgotten password.
Who's guilty?
The main reasons why VKontakte does not open are the actions of attackers. In the Windows operating system there is a special
host program
file. Fraudsters create various viruses and the so-called
Trojan programs, which, attacking your computer, change the component of the mentioned file, registering other command drains.
As a result, an unsuspecting user tries, as usual, to go to his page and sees the VKontakte splash screen prompting him to repeat the login and password. The fact is that the site you visit when the program file is modified is not real. It’s just very similar to the original, but if you look closely, you can see the difference.
However, few social network users, faced with such a problem, will immediately think about a "criminal" substitution. The most unpleasant thing is that all the actions of the attackers lead to the fact that you are invited to send an allegedly free SMS to a short number in order to make sure that you are still a person, and not some kind of bot. And then it turns out the following: you send SMS, money for sending is withdrawn from you, and you can’t enter the site. Yes, plus everything, fraudsters still get a username and password from your page. Situation...
Naturally, the user wonders why the VKontakte page does not open even after sending SMS. Do not wait, it still will not open. You are caught by scammers. Now let's take a closer look at what needs to be done to avoid such unpleasant situations.
How to fix errors
The very first thing you need to remember is that the social network is absolutely free, the site administration does not require any money for registration and moreover will not require a paid confirmation in order to reset the password. But if you are already faced with a situation where VKontakte does not open, what to do, we will tell you.
You should find host. Usually it is located in the program files folder. To find it, you can try to go the following way: WINDOWShosts (for Windows 95/98 / ME), WINNTsystem32driversetchosts (for Windows NT / 2000), WINDOWSsystem32driversetchosts (Windows XP / 2003 / Vista).
The next step will be to delete absolutely all lines that contain the following words: vkontakte.ru/, and the beginning of the recording can be anything from your IP number to ordinary numbers. After you have cleaned the file, be sure to save the changes made in it and restart the computer.
Using antivirus
You can go the other way when VKontakte does not open. If an antivirus program is not installed on your computer, be sure to correct this error. You can download an antivirus program using the Internet (for example, Dr.Web). You can download it in both free and paid versions. To quickly cure your computer of malware, it is better to use the free method and download the healing program faster.
Have you downloaded? Excellent! Run a virus scan. The program will detect malicious virus software and quarantine it. After the antivirus shuts down, the computer also needs to be restarted. Now you can try again to visit the VKontakte website.
What if cleaning host and antivirus did not help?
It also happens that neither cleaning the program file, nor using the antivirus can save you from this problem. In this case, you will have to try the following options.
It is possible that your computer picked up the svcnost.exe virus. To get rid of it, again you have to look for the file in the "Documents and Setting" / "Application data" folders . Try using the search to find malware. Be sure to check the box for hidden folders.
But if the computer does not detect it, try to find it manually. Viruses are sometimes very conspicuous, along with keyloggers (spyware).
Most importantly, remember that you need to search in the Windows folder. When you find it, delete it immediately, only then be sure to check if you managed to completely get rid of it. At the command line, there should be no “Autostart” command for this file.
After the final removal, we restart the computer again and try to enter our favorite social network. What, VKontakte still doesn’t open? Move on.
Another virus?
If you did not find the virus you are looking for, or, conversely, found it, restarted the computer, but VKontakte still does not open, do not panic. So, you need to look for another virus called "vkontakte.exe" or "vk.exe". We will identify it through the "Task Manager".
First, open the "Dispatcher" menu and look at all the processes currently running. We are looking for those that have the name we need. Have you found? This means that there is a virus on the computer that does not allow you to access the social network.
What to do if the PC is infected with vkontakte.exe or vk.exe?
Destroy! First you’ll have to find files with this extension. We open “Start”, then “Search”, enter the desired extensions in the search bar, not forgetting to note that all hidden files and folders should be searched.
When the files are found, again, delete them and restart the computer again. And again, try to go to your page.
Useful Tips
When the question of why VKontakte does not open is resolved, be sure to change the password from your page, or even better, from the mailbox. And in the future, in order to avoid problems like: “I want to go to the VKontakte site, my page does not open!” - Be sure to use antivirus software.
All malware and trojans usually attack a computer that does not have any anti-virus software. Therefore, update the installed antivirus programs on time and do not visit suspicious sites, which the antivirus will surely warn you about. Always check unknown files and programs for viruses contained in them before installing them on your computer.