The leading position in the segment of the provision of mobile communication services is occupied by the Kyivstar operator in Ukraine. How to reach the consultation center of this mobile operator in various ways will be described in detail in the framework of the material brought to your attention. It should be noted right away that to date, consultations with this operator are free for both contract subscribers and prepaid tariff plans.
Information on Kyivstar mobile operator
One of the main and largest mobile operators in Ukraine is Kyivstar. In fact, this company was founded in 1994. But then she had the name BRIDGE. But in 1997, when the second generation mobile networks were launched, it got its current name and has not been renamed since then. Kyivstar phones at that time were quite rare and had the format + 38067XXXXXXXX (the last seven digits are the direct number of the subscriber). Now the company has been operating for 19 years and has 2G coverage almost throughout the country, and the number of its subscribers exceeds 27 million. Phones Kyivstar To date , in addition to the previously given code, the following: "+ 38096XXXXXXXX", "+ 38097XXXXXXXX" and "+ 38098XXXXXXX". The network of this mobile operator also services the numbers of the Ukrainian Beeline operator - “+ 38068”. In 2014, Kyivstar received a license to provide communication services in 3G format. Since February 2015, the deployment of the 3rd generation mobile network in the national format began.
When may I need a connection with the operator?
Different situations can lead to the subscriber calling the customer support center of a company such as the Ukrainian operator Kyivstar. How to get through to this center, will be further described in detail and in stages. The first option is financial issues. For example, your tariff plan has changed and you want to know its details. You can, of course, use the answering machine at number 466 or visit the official website of the operator. But not all important points can be found in this case. Therefore, the only right decision remains - to call the customer support center. The second option is to steal or lose your phone. In this case, it will also be difficult for you to do without the help of an appropriate specialist. Another case is the inoperability of a service. For example, you are trying to connect to the Internet, but data from the Global Web is not coming. In this case, you may have the wrong settings on your mobile device. Therefore, we call the corresponding number given later in the text and ask the operator again to send the configuration profile. Another case when you need to contact the operator of a customer support center is various types of promotions that are offered to a strictly defined phone number. In this case, the conditions can also be clarified by the number of the customer support center.
Dialing Methods
There are only two ways to contact the Kyivstar operator. The first of them is based on the use of a special short service telephone number, which can only be used on mobile devices connected to the cellular network of this operator. And the second method is universal. It allows you to make a call from any phone, including landline. But in this case you have to use a special number that starts from 0-800. Any of these methods allows you to call the customer support center without any problems and find out the information you are interested in, which is provided by the Kyivstar operator. How to get through to a specialist support center - will be described later in the text.
We call from a mobile
The Kyivstar operator (Ukraine) reserved a short number specifically for supporting subscribers. This is 466. That is, for dialing to the customer support center, we dial this number and then the call button. At the same time, do not forget that the mobile device must be in the Kyivstar network. Immediately after this, an answering machine will start working, following the instructions of which you can establish a connection with the “live” operator. The first voice menu will offer to receive a personal bonus (to do this, press "1") or continue dialing (in this case, press "2"). That is, we press "2" on the keyboard of the mobile device. In the extended menu, select the item "Information on your number" - click "2". In this section, we listen to all the information of the answering machine and press "9". After this, it is necessary to wait until the operator is free. If the call is made during rush hour and the customer support center is very busy, it may even take 15 minutes. Well, in all other cases, it will take 1-2 minutes.
We use a stationary telephone
The telephone number of the Kyivstar operator will change when calling from a stationary device. In this case, it is most optimal to use the number 0-800-300-466. The call, as noted earlier, is absolutely free. There is another number - 067-466-2-466. In both the first and second cases, the voice menu will be the same. But in the second case, a call from a device outside the Kyivstar mobile network will be paid. For the rest, an answering machine will be launched after the start of the call, following the instructions of which it will be possible to contact the operator and find out the information you are interested in.
Recommendations
The article indicates three main numbers by which Kyivstar operator provides qualified assistance to its subscribers. How to get through the easiest way to the customer support center is to use a mobile device connected to the cellular network of the given operator and dial the short number 466. In this case, the call is free and you can immediately find out a personal offer. But in case of loss or theft of the phone, it is more correct to use any available means of communication and dial on it the number 0-800-300-466. The last number 067-466-0-466 is practically not used. He remained only a legacy from those times when short numbers did not work for the operator. Since there are no problems with this now, there is no point in using it. He was replaced by the short number 466.