If you are the owner of an Android device, then you must have encountered various kinds of problems more than once. For example, error 963 in the Play Market is one of the most common that happens with the app store. Such problems often cause a lot of questions and require the user to pay attention to details and patience.
App store
Probably everyone is already familiar with Google Play, which in the past was the Android Market. This is an online store that has paid and free games, applications, books, music, etc. This is the most common service for owners of smartphones running the Android operating system, which makes it possible to download and install the necessary utilities.
Problems
Error 963 on the Play Market is not the only problem that may haunt you. There are those that do not allow you to enter the program, install the update. When you download the application, connection breaks often occur. After installing the software, it often does not start. There are problems with synchronization. Some errors appear only when installing individual utilities.
Crash
If we talk about error 963 in the Play Market, then it can be caused by many reasons. Therefore, to eliminate it, you will need to try several ways. If you saw this code on the screen, then you cannot either update or download software from the store. This will notify you of a problem.
Causes
Before you understand what to do with error 963 in the Play Market, you need to determine the reasons for its occurrence. Of course, it will be difficult to immediately identify all the reasons that could affect the appearance of an error, so we will consider the most common ones.
So, usually users sin on the cache. It can simply be crowded and give a similar error. This is the very first thing you should think about if you see the number of this error. It also happens that a sticking point is a memory card. They also often have problems, especially if these are cheap options. In addition, improper handling of the drive can lead to software failures.
Well, the last common reason is updating the store itself. Often, because of the updated version, compatibility is denied. Or, on the contrary, due to the fact that you forgot to update it, errors occur.
Possible causes include problems with the device itself. It is possible that a malicious program has appeared on your phone that can simultaneously display errors in various utilities. Maybe the reason may be in the most banal temporary failures, for the solution of which it is enough to simply restart the device. In any case, it’s real to deal with this error, but time will tell which of the three methods to choose for you.
Cache
It’s not always possible for the user to understand the reason for the error code 963 in the Google Play Market. This is due to the inexperience of the user, and with difficulties in detection. Therefore, you have to immediately fix the problem with several methods. As mentioned earlier, there are three ways, one of which relates to the cache.
A cache is an “extra” buffer that can be quickly accessed. Typically, such a memory unit contains information that may be required by the user later. This data can be reached quickly, but at the same time, such a buffer is significantly limited in volume.
To free up space for new data in this block, you need to go to "Settings", go to "Applications" and find the online application store in the list with all utilities. Open the Play Market and find a line with clearing the cache. Next, we immediately search for an application or game that cannot be updated, and also clear its cache.
Now you need to check the utility. To do this, go to it and try to update or download. If the cause was a cache load, then the correct operation will resume. If you see error 963 in the Play Market again, you will have to work with a memory card.
Storage device
Another reason for this problem may be due to the incorrect operation of the memory card. If the SD drive really fails, then to solve the problem it is enough to do one action - just transfer the installed utility to the phone’s internal memory. In general, there are several ways to do this.
For example, you can simply disconnect the memory card by simply pulling it out of the gadget. So the utility will be downloaded automatically to the internal memory. If error 963 appears, the application does not download from the Play Market, then you will have to consider another way to fix this problem.
If everything is decided, there may also be several options for further action. You can reinstall the memory card and check the operability on another application. If the same problem reappears, most likely the problem is with the drive itself. Then it will need to be formatted, having previously thrown off all the information on the PC. After formatting, you need to check again: if the error occurs again when loading the utility, then you can say goodbye to the memory card.
If you are unable to update the software located on the SD card, then go back to Settings. In the "Applications" we find one of them that is not updated. We click on it and transfer it to the "internal memory". If everything worked, you can do the same operation on the contrary.
Return
The previous two methods did not help to deal with error 963 in the Play Market? What to do next? You can try to roll back the latest update to Google Play. Perhaps the new version is incompatible with previously installed utilities, which prevents them from being updated as well.
We go to the "Settings", again in the "Applications" we are looking for the "Play Market". We click on it and look for a button to remove the update. After that, you can try downloading the program again.
Similar problem
As mentioned earlier, there are many errors associated with the online application store. They can be very similar to each other. For example, error 907 is almost the same as 963. It also appears when installing or updating a utility. It is solved, by the way, in the same ways.
If you see error code 907 (963) in the Play Market, you can, unlike the last method, look for an update to the online store application. Perhaps the installed version for some reason did not update independently, which is why such problems begin.
To check for updates you need to go to the store. We click on the menu, a small table leaves. In it at the very bottom is the line "Settings". We go here and go down to the very bottom, where there is information about the software version. At the moment, the latest update is 8.0. You can click on the line, and the program itself will notify you of new updates. Probably, you have not chosen the ability of the application to update independently, without your knowledge.