Currently, a large number of smartphones are running on Android. This operating system has proven itself only on the good side, however, the occurrence of software failures does not exclude this. Many users have repeatedly encountered such a problem as error 492. It appears when working with the Google Play Market. This application provides access to install updates on your phone, and also allows you to download additional software.
The so-called advanced users correct this error in just a few minutes. But what should a beginner do? First you need to get acquainted with the causes of a software failure. This article will describe methods for resolving the error.
What does error 492 mean?
Before you start fixing the error, you need to understand what it is. When working with devices with the Android operating system, you may encounter a similar failure. It is defined as error 905. It means that there are problems with updating the Play Market. But error 492 indicates the impossibility of downloading the application directly from the store or installing its updates. Many people believe that such problems arise with unstable Internet. However, it is not. There are a number of reasons that can lead to such an error. Let's look at them in detail.
Causes of occurrence
In most cases, when downloading applications from the Play Market, an error appears with code 492 when filling the cache. When a user installs new programs, temporary files are created in the repository that accelerate all work processes. Over time, a large number of them accumulate, which leads not only to the gadget freezing, but also to software failures. It is the full cache that is considered the main reason that leads to the appearance of error 492.
Also, problems when downloading applications from the Play Market arise due to damage to external media (memory cards). There are also cases when the account does not work correctly. The error appears due to authentication problems when entering the service.
By and large, the correction of such failures will not take much time, much less require the intervention of qualified programmers. Most often, the device does not need to change the firmware and perform other complex actions. You will need to carry out the simplest operations on the gadget itself, and even a child will cope with this. So, let's look at methods that will help fix error 492 when downloading applications or downloading them.
We fix the error in a simple way
Sometimes, to fix the error, just exit the Play Market and restart the gadget. Then re-enter the application and try again to download / update it.
If this does not help, then you will need to go to the settings and find the "Cache-memory" section. In it, clean up temporary files. You will also need to do this in the Play Market service itself. Find the “Clear Cache” tab and delete all data. It is advisable to carry out this manipulation with all Google services. This will help not only prevent the occurrence of error 492 when downloading, but also greatly accelerate the work of the gadget. After deleting temporary files, it is recommended that you reboot the device and try reinstalling the updates or downloading the application.
Other solutions
The above methods for eliminating error code 492 may not always help to cope with the problem, so the user needs to know other ways.
- Incorrect identification. In this case, the problem is the account. Most often, error 492 when downloading applications appears on those tablets and phones that have unofficial firmware installed. It is worth noting that software crashes can occur not only when working with the Play Market. It is recommended that you try to create a new account by deleting the old one. If this does not help, then you will have to reflash the gadget.
- Reset. In order to eliminate the error, you can try another way. It is about restoring factory settings. To do this, you need to go to the menu and select the appropriate section. It is recommended to make a backup so as not to lose user data. If restoring the factory settings did not help, then you can make a forced reset (Hard Reset). In this case, only what is provided by the developers will remain in the device. All user changes will be deleted.
- Damage to the memory card. Here, the owner of the gadget will have to notice the failed media on a new one or try to format it by connecting it to a PC or laptop.