This organization is a convenient service for searching, selecting and selling the necessary tickets for trains and planes. Opportunities offered by Avikassa.ru are travel documents at the best prices, booking convenient charter flights. As many satisfied customers note, using the service is convenient and profitable.
In case of need, you can easily exchange or return tickets purchased at Aviakassa.ru. Return reviews indicate that they can be returned, but problematic. Initially, the company considers more urgent requests from customers. Everything happens in order of priority, you will have to wait for those who were the first to decide to hand over their travel documents.
Reviews about "Aviakassa.ru"
Due to the conclusion of agreements with many carriers by this service, the cost of air tickets is slightly reduced. This search service is recognized by many companies as the number one search service. The Ticket Office works quite effectively. Customer reviews that have successfully used the service more than once confirm this. The company tries and makes every effort to resolve all disputes and arising issues in favor of the client.
And how honestly does its ticket office fulfill its promises? Passenger reviews disagree on this issue. Some note the convenience and comfort of this service: no need to go straight to the ticket office and buy expensive tickets. And others note problems with re-issuing a flight. It is important when buying to consider that some of the available tickets are also considered non-refundable. If any personal circumstances arise, it is almost impossible to change the departure time and date, in which case the client loses money. At the same time, it is not the service that is to blame, but the client, who did not pay attention to this small nuance at the time of ticket purchase.
Benefits of choosing this service
There is a rich arsenal of advantages that the Aviakassa.ru service is endowed with. Reviews from numerous customers also notice this. Among the main advantages, the following should be highlighted:
- The availability of the ticket, and the buyer can be sure that its price after the reservation will remain at the same level.
- A wide selection of travel documents to the most common destinations that are available for sale and booking.
- Ease and simplicity of booking the necessary flights - this requires only a couple of mouse clicks.
- Convenience that distinguishes the service "Aviakassa.ru". The feedback of passengers who wrote positive reviews about the level of services provided also speaks about this.
Visible disadvantages of this system
Despite a decent list of advantages of this service, it also has many shortcomings. The main disadvantages are the rather mediocre official website of the company, it does not have any working mobile version. The lack of a round-the-clock hotline also does not please the customers of the Air Ticket website. Reviews and suggestions are available, because such a line is always needed. It’s as easy as buying a plane ticket, but returning is already problematic. The support service is unimportant with the Avikassa.ru service. Customer reviews in various forums also talk about this. Here they may even be rude or not provide information on a specific question. Especially with regard to returning tickets or cash to the next customer.
Short site guide
When a client gets to the bright page of this service, it becomes clear that this is a travel company that provides the ability to conveniently search for tickets not only for the train, but also for the plane. The person who visited the site can easily book a hotel in the city where he arrives. There you can subscribe to online news, where the newsletter will indicate all the changes regarding the selected flight, company news, all kinds of discounts, promotions, etc. For the convenience of customers, there is a special support service where you can contact with any question.
What is the company "Aviakassa.ru"?
This agency should be entrusted with its trip, because it has had successful experience since 2007. Among its partners are the largest domestic and foreign carriers, which, before concluding contracts, carefully check the availability of all important statutory documents so as not to spoil their impeccable reputation by contacting scammers. Many are proud of their partnership with the Aviakassa.ru service. Flights here are sold around the clock, information is updated daily. All of them are real, their authenticity can be checked on an independent portal when entering the registration number in the registry. You can also simply contact the current contact center in order to clarify its presence in the list.
Convenient flight search
Many customers also note the convenience of finding the desired flight, for this it is enough to fill in all the necessary data in an electronic search, to determine the estimated date of arrival. After that, the system within 30 seconds displays the result of the selected query. On the selected date all valid offers from various air carriers come out. Based on the issued result, there is a real chance for each client to become the owner of the coveted ticket. It is important to remember that such tickets, as a rule, are non-refundable: in the event of any circumstances, their delivery will be practically impossible. This is faced by most customers who purchase tickets from this company, they associate all this negative and the inability to change the ticket with its unsatisfactory service. Although in reality everything is somewhat different. All this must be foreseen in advance.
Rules for returning tickets to Aviakassa.ru
It should be noted that the conditions here are quite standard. Travel documents purchased on the Aviakassa.ru service, including a plane, are subject to exchange and return if they are returnable. In case of flight cancellation, the company is obliged to return to the passenger his money spent on the purchase of the ticket. Moreover, the entire amount is subject to return, with the exception of the agency fee, which is charged at the time of booking.
If you need to make any changes to the ticket, it will need to be returned or exchanged. If it is irrevocable, you will have to purchase another travel document.
In other cases, the return is made in order of priority. If you are late for the flight or the passenger does not show up, many carriers charge a 100% penalty, that is, a person will no longer see their money spent on a ticket.
Some companies nevertheless allow such concessions for their customers: if they do not appear on the flight, they return the money spent to them, but with very large penalties.
How to quickly return a ticket to Aviakassa.ru?
First, the client needs to contact the contact center of the company, operating from 08:00 to 23:00 in Moscow. This service is not around the clock, which may cause some inconvenience.
First you need to familiarize yourself with the tariff applicable to this ticket. After observing all the rules, you need to start an exchange or return. On average, when exchanging in this service, the client gives an amount equal to 900 rubles. You can make changes to a previously purchased ticket by the following parameters:
- change of flight;
- choice of a higher class of service;
- change of departure date.
In order to make it possible for a client to purchase a new travel document for an airplane, first you need to return an unnecessary ticket. Only after that it will be possible to use the ticket purchase form. If, at the time of delivery, the client does not want to purchase a new, affordable travel document for some reason, then he loses 1,100 rubles. of its total value. During the return, you must indicate its reason. If it is quite respectful, and the client makes an involuntary refusal of this ticket, then in this case the company will fully reimburse him the entire amount spent.
In this case, you can use the online return form on the company's website. After completing such an application, it is processed for about 12 hours, and the funds spent on the purchase of a ticket are returned to the owner’s card within 30 days. This process is quite long.
When buying a ticket, you need to be extremely careful not to come across an irrevocable category, because you won’t be able to return it at all. This is perhaps the most basic thing to remember and know when buying and returning travel documents from this service. Many people who had difficulty exchanging airline tickets from Aviakassa, write very negative reviews about this process, without fully understanding the essence of the issue.
Nevertheless, in spite of all these difficulties, many actively use the advantages of this service, stopping the choice on it.
Customer choice
Many, preferring this service, note that here are some of the most affordable tickets compared to other similar systems. Despite all the intricacies of exchanging and returning tickets and other difficulties, many customers entrust their flight to this particular company. "Ticket Office", whose reviews are very contradictory, continues to actively develop and sell a huge amount of travel documents daily, positioning itself as one of the leading online flight search services. Therefore, the choice of a company is an individual matter of each client.