There are many problems encountered when installing applications, various devices and programs. One of the most common problems encountered by owners of smartphones released by Apple is when iTunes does not see the iPhone. Typically, such difficulties arise after flashing an electronic device. Replacing or updating software, especially with custom versions, provokes minor system malfunctions. Most often, they are easily removable and do not require third-party intervention. In this article, we will talk about several ways to solve the above problem.
Smartphone iPhone-5
Many iPhone users eagerly awaited the release of the next model of this popular smartphone. The new "iPhone 5" pleased with the main innovation - a large Ritina display, as well as the presence of a more powerful processor. However, after the acquisition of the long-awaited model, people had quite predictable questions. How to transfer contacts from an old iSO device to a new one? How to install music, video clips, movies, various applications and games on the gadget? What to do to sync iPhone-5 with your tasks and notes? The answer to all these questions is to install a special program for the iPhone - the iTunes player.
ITunes Media Player
iTunes is an Apple-developed multimedia product that can organize and play audio and video files. Using iTunes, you get access to the iTunes Store. A distinctive feature of the player is the Genius function, which analyzes the user's library and creates for him a selection of songs that suit each other in style and theme. An iPhone without iTunes is just an ordinary phone with a list of necessary contacts and GPS navigation. Only when using the capabilities of this player you can appreciate all the advantages of a smart iPhone-5 smartphone. However, trying to sync iTunes with iOS devices sometimes causes difficulties. How to deal with them?
Standard tips
First of all, pay attention to the USB cable, which is the connecting link between the computer and the iPhone. Make sure that everything is in order with the device. Often a surface inspection of the cable does not allow you to see hidden damage, so we recommend immediately replacing it with a similar one. The USB connector may also be malfunctioning. Often the reason lies precisely in it. Try using the connector on the back of the system unit. The computer also sometimes creates problems that result in iTunes not seeing the iPhone. Failure of the Apple Mobile Device service often leads to unpredictable consequences. If you have the opportunity, try connecting your iPhone to another computer. Incorrect operation of the software may interfere with the correct operation of the electronic device. Download and install the latest version of iTunes from the official site. Finally, the cause of the problem may be hiding in the operation of your gadget. Reboot the iPhone, if this does not help, then reset all existing settings in the iOS device to the factory settings. If the problem that has arisen in this way cannot be resolved, it is time to take more drastic measures.
Delete Media Folder
The reason that iTunes does not see the iPhone may be an error occurring during the initial synchronization between them. In this case, the contents of the folder located at: var / mobile / Media become invalid. Deleting this folder is the key to fixing the problem. Here is an approximate algorithm of actions in this situation:
- Reinstall iTunes media player. Use the latest version from the official site.
- Then install one of the file managers on your computer to access iPhone data. This can be DiskAid or iFunBox.
- Using the functions of the iFunBox or DiskAid programs, first copy the contents of the folder located at: var / mobile / Media to the computer, and then delete it from the device.
- After that, restart the iPhone and connect it to the computer.
If you did everything correctly, then iTunes will fix the presence of your iOS device and offer to synchronize with it. And you can copy photos, books, voice notes and other valuable information in the Media folder from your computer back to your iPhone.
Reinstall Apple Mobile Divice Service for Windows 7 or Vista
Does your iTunes not see the iPhone still? So, the last tested tool remains. Apple Mobile Divice needs to be reinstalled. For different operating systems, the instructions for conducting this procedure will be different. For example, for Windows 7 or Vista, you first need to close iTunes and turn off all electronic devices that interact with it. Then open the Start menu. In the "Programs" section, select "Services". Next, find the line with the name Apple Mobile Divice in the list and click the "Stop Service" button. After a few seconds, activate the "Start Service" command. If this method did not work, all you have to do is reinstall iTunes on your computer. Everything is ready? Now the media player will probably make a request for synchronization with your iPhone or other iOS device.
Reinstall Apple Mobile Divice Service for Mac OS X
For Mac OS X, the algorithm for reinstalling the Apple Mobile Divice service will be slightly different. You will also first have to close iTunes and disable all gadgets. After that, open the Finder file manager, find iTunes in it and send it to the "Trash". Then select the Go To and Go To Folder commands. Enter the address: "System / Libraries / Extensions" and click on the "Go" command. Locate the AppieMobileDevice.text file and delete it. Then find AppieMobileDeviceSupport.pkg at the address: “Libraries / Receipts” and also drag it into the “Trash”. Next, you will need to clean the computer from deleted files and reinstall it. After that, you need to install the latest version of iTunes and reconnect your iPhone to your computer. If you do everything right, the problem will be solved.
It may turn out that none of the above methods will work. In this case, contact the nearest service center for help from a specialist.