Cellular subscribers highly respect self-service. They help to quickly and easily carry out certain actions with a SIM card and phone number. For example, you should pay attention to the "Mobile Assistant MTS". Users are not always aware of what it is. Maybe it just is not necessary? Let's take a closer look at this service.
Description
"MTS Mobile Assistant" is a kind of service that is designed for self-service of customers. With it, you can find out information about tariff plans, receive bill details, manage paid services and subscriptions, change the tariff and much more. In addition, this service from time to time sends subscribers SMS messages with great offers. So working with her is a pleasure.
But some users do not use MTS Mobile Assistant very often. USSD teams are more popular. And all this because the second option is completely free. Unlike the MTS Mobile Assistant service. The cost of the service is 60 rubles per month. Not very much, but if you do not use subscriptions and do not plan to actively work with operator offers, it is better to refuse this service.
Conditions
The mobile assistant has some rules and restrictions. Fortunately, there are not so many of them. Remember that all calls to this service are free when you are within your region. That is, for most subscribers it will be enough to pay a monthly service fee in the amount of 60 rubles and use all the features.
Please note that some services in the "Mobile Assistant" are paid. The requests you make are often worth something. For example, changing the tariff or connecting some kind of paid service. The amount indicated in the description of this or that opportunity will be written off. No extra charge.
"MTS Mobile Assistant" is an optional service. You can unsubscribe at any time or reconnect. Disconnection / connection is absolutely free. No further significant restrictions.
Connect
MTS can activate the Mobile Assistant service in several ways. In the same way as to refuse it. Recently, this feature is included by default in all tariff plans. And you can immediately use all the services that the service offers.
If you do not have it, then you can contact the nearest office of a mobile operator. How to connect the "MTS Mobile Assistant"? To do this, write a statement in the office of communication and give it to the employee for registration. As soon as the application is approved, you will receive a message about the successful completion of the process.
Recently, electronic design is gaining popularity. To do this, fill out the special form that you will find on the MTS website. Then send it by e-mail to your operator. Especially often this method is used by corporate clients. As soon as the request is processed, you will be notified of the end of the process.
The USSD request also has a place to be. "MTS Mobile Assistant" is connected using the command * 111 * 23 #. Next you must send a request confirmation. All exact instructions will be sent to you via SMS. Usually it is enough to enter the activation code of the service and send it to the short number 111.
Easy navigation
The next point that every subscriber should know is the means of quick navigation with the system offered to us today. Without it, work with the service can drag on for a long time. What quick commands does MTS Mobile Assistant offer ? Detailing an account, for example, is activated using 11111. Dial this combination in the service, and then click on the subscriber’s call button. You will be shown the score on the SIM card. The correct algorithm of actions: set 111 - send a request - set 1 - send - 1 - send. The numbers that are indicated after 111 are the menu items in the service. These combinations help reduce the time spent working with the assistant.
In addition, payment by credit card can also be made through the "Mobile Assistant". We dial 11121 and press "Call". Further it is better to follow the instructions on the screen. They may be different.
The promised payment is activated using 1113, tariff information - 1117, voluntary blocking - 1116. Want to know which tariff plan you have connected? Then dial 1114. Nothing complicated. In principle, these are all the most popular combinations that can only be used. If you wish, you can explore the Mobile Assistant menu yourself. Just keep in mind that this process will take you a lot of time. After all, you have to see all the MTS services on the screen.
Shutdown
What to do if you friend do not want to use a paid self-service service anymore? Here you can only advise one thing - to abandon it. In this case, you will need to activate all services only with the help of SMS requests and USSD commands. By the way, these options attract subscribers the most.
How to disable MTS Mobile Assistant? Here you are able to choose the solution to the problem yourself. For a private client, it would be better to call the operator at 0890 and inform about their intentions. There, they will quickly fill out an application for you and complete this process.
But corporate clients are preferable to choose between a personal visit to the MTS office and sending an electronic request. In the first case, as with the connection, you will have to directly fill out the application and give it to the store employee. In the second, the questionnaire is sent directly by e-mail. Next, wait for the request to be processed. If you personally come to the mobile phone salon, then the process will take you about 10 minutes. Otherwise, disabling the "Mobile Assistant" may take 1 day.
Service Opinions
At MTS, the customer self-service service receives mixed reviews. Some people like him, but some don't. The vast majority of users still prefer to work with the "Mobile Assistant" to a minimum. And if possible, abandon it. After all, as already mentioned, SMS requests and USSD commands are in great demand.
But in some cases (especially if you have the time) the Mobile Assistant may be useful. It is enough to study his menu well to quickly navigate when working. Connect this service or not? Each subscriber decides this independently. But for most, the MTS Mobile Assistant seems redundant and unnecessary.