The phrase "The number does not exist or is dialed incorrectly" can often be heard both when calling to unknown numbers, and to subscribers with whom you regularly communicate. It is easy to make a mistake when entering the number, however, if it is included in the contact list on your mobile device, then the probability of incorrect entry is completely eliminated. What such situations can be connected with, how to check the phone number that you cannot reach, we will discuss these issues in this article.
Possible Causes of Dialer
In this article, we will analyze in detail all the situations that might result in a message from the autoinformer when dialing that the number was dialed incorrectly or does not exist at all, and we will give recommendations on what is best to do in such a case. The main reasons for the dialer may be:
- error entering number;
- availability of forwarding to a non-working number;
- the inability to accept incoming calls;
- a heavy load on the base station, in which the mobile device of the caller or the person to whom the call is being registered;
- adding a number to the list of "blocked users";
- number blocking (voluntary or at the initiative of a mobile operator).
What is meant by these reasons?
Dialing error
Unfortunately, the fact of incorrect entry of a number cannot be completely ruled out. After all, we are all human beings and may be mistaken, especially if the number is unfamiliar. It is possible that you simply remembered or wrote it down incorrectly. In this case, it is recommended to check the phone number of the person who needs to get through, or check with those people who may know him.
Availability of activated service “Call Forwarding"
So, you are trying to reach someone and you hear in the receiver: “The number is incorrectly dialed”. What does it mean? It must be borne in mind that forwarding can be activated on the subscriber’s number. That is, when receiving calls to the subscriber’s number, they are automatically forwarded (if a certain condition is fulfilled, for example, the number is busy or disconnected) to another number. With the correct organization of call forwarding and the active state of the number to which it is set, you will not hear messages about incorrect dialing during dialing. However, if errors were made when connecting and configuring this service or the number is blocked, then such a situation cannot be avoided.
How to get out of it? Try to contact the subscriber after a while or by another number, if, of course, you have one. It is possible that he does not even realize that they cannot contact him.
Calls to service numbers or IP telephony numbers
You can hear the phrase “Incorrectly dialed number” (“MTS”, “Beeline” and from other mobile operators) when trying to call the service department. For example, you find a missed call on your phone and are trying to call back the specified number. A situation is permissible that a call was made by employees of a telecom operator in order to inform about promotions, services, etc. As a rule, such numbers are not designed to receive incoming calls. How to be in this case? Wait for a second call - company employees usually duplicate a call if it was not possible to contact the subscriber earlier.
Base station congestion
If the base stations located within the radius of the subscriber’s registration have a heavy load, you can also hear the message “Number dialed incorrectly”. What does it mean? Such situations are very often found on New Year's holidays, in the days of major city or district events.
Base stations providing communications to subscribers of mobile operators are designed to service a certain number of devices. If there is a mass connection to them, then loading stations cannot be avoided. And this means that some subscribers may even be left without communication. In this case, both the one who is calling and the one who is trying to call can hear a message about the incorrect number entry. What to do in a similar situation? Try calling later or use another mobile phone number or landline.
Finding the caller's number on the black list
Almost all subscribers of mobile operators know about the Black List service. This is one of the popular and common options. It will save the subscriber from calls from unwanted numbers. Some cellular companies provide blocking and incoming messages from a blacklisted subscriber.
If you are sure that you could not get into such a “blocking” list and are wondering why they say: “The number is incorrectly dialed”, then we recommend that you make a test call from any other number. If you hear a beep in response, this will mean that the subscriber does not want to receive calls from your number.
Number lock
The mobile operator can block the number both on the initiative of the subscriber, for example, by setting a voluntary block for a certain period, or in the event of a loss of a SIM card. To perform such actions, the user must contact the office of the company or through the contact center. If the subscriber did not perform such actions, but when calling the number, the message is played: "The number is incorrectly dialed." What does it mean?
In the absence of the above conditions, this may indicate that the number is blocked by the mobile operator. According to the terms of the contract, if for a certain period no paid actions are taken from the number, then it can be unilaterally terminated. For some mobile operators, this period is 3 months (for example, Megafon), for others it is 4 months (for example, Tele2).
Incorrectly dialed number - what does it mean? So, it is impossible to unequivocally answer this question, since there are many options for situations that could lead to this. If you are sure that none of the reasons takes place in your case, then you need to contact the customer support and clarify why the message sounds: “The number is incorrectly dialed”, what does this mean? Please note that only the owner of the number in question will be able to get an answer to the question.