There are many error codes on Google Play, such as 963, 504, 505, etc. Among them, error 920 in the Play Market is considered the most common. This code appears when users are unable to download or update applications on Google Play.
Causes of Error 920
There are quite a few theories about the actual cause of this error. Some users believe that this may be due to the Google server. The most common way that can help is to just wait a few minutes and retry downloading or updating the application.
If this simple method does not help, then our article is for you. Read it, and one of the methods will definitely help you get rid of the problem.
It’s not difficult to fix error 920 on Google Play, so you can try to solve the problem yourself without contacting service. In the framework of our article, we present four methods for solving this problem.
Flush cache
In order to avoid this error, you need to clear the cache and delete or re-add your Gmail account to the settings. The first thing you need to try is to reboot (restart) your Android device, and then try to install or update the application causing the error. If this does not work, then try the steps below to resolve the error code 920 in the Google Play Android Store:
The very first and easiest way we have examined a little higher, then there will be a little more complicated methods, in increasing order.
Method No. 1 is a step-by-step instruction that will help you get rid of this error:
- Step 1. Go to the application in which you had this error.
- Step 2. Open the application download page in the Google Play store.
- Step 3. Uninstall the application from your device, and also remove all updates (if an error occurred while updating the application).
- Step 4. Now clear your device’s cache and try installing it again.
If this error no longer appears, the application installs well and also updates, then we congratulate you. You have solved this problem.
If nothing has changed, and error 920 in play still appears and does not allow you to download or update anything, then continue to try other methods.
Check your internet connection
Method number 2: disable and enable Wi-Fi (cellular data). This is another basic method to resolve Google Play Error 920. This message may occur when you play many tasks, for example:
- Download the application or update that you need, in which you have an error.
- Listen to music over the internet.
- Watch videos.
- Download some program.
In this case, the speed of your Internet connection becomes insufficient to install the application you need, and therefore error 920 appears in the "Play Store".
In this case, you need to do some steps:
- Reboot your internet connection. To do this, simply turn off and then turn on your Wi-Fi, and if you exit through your mobile operator, then reload the mobile data.
- After that, go to the Play Store app and download the app you are about to download. If error 920 does not appear now, then everything is fine. So you have solved this problem.
And if even now error 920 continues to appear, then go to the next method.
Clearing data on Google Play
Method 3: Clear the cache and data on the Google Play Store. This is a little more complicated than the previous two methods, in this method you need to take more steps to get rid of the error.
What you need to do is clear the cache and clear data on Google Play. This will help you overcome the 920 error code the next time you download or update any application from the Google Play store.
- Step 1. Go to your device’s settings.
- Step 2. Find “Applications” in the settings menu. Here you can find the “Google Play Store” option. Open it.
- Step 3. Now at the bottom you can find the "Clear Cache" option. Click on it and your entire cache will be cleared.
After completing this step, clear the history and cache on your device (delete all recent applications). Go to Google Play and resume downloading or updating.
Change Google Account
Method number 4: delete and add a Google account. It is best to follow the order of the methods mentioned. For example, try each method in the given order until you get rid of 920 Google Play error.
If all the methods have not yielded a positive result, then you need to do the following. The best and most guaranteed way is to temporarily delete your Google account from your phone and add it again. This is to reset all your data on Google Play. As a result of this, there is a possibility that error 920, which you could not get rid of in other methods, will also be deleted. For this you need:
- Step 1 - go to the "Settings of your mobile phone."
- Step 2 - Now search for “Accounts” and then go to “Google Accounts”.
- Step 3 - In this section, find the account that you use for Google Play, or the account that you used when the error occurred. Once you click on your account, you will find the option to delete it.
- Step 4 - You have successfully deleted your account and then added it again. After entering the email id and password and, therefore, adding your account, return to the play store and find the application that you downloaded or updated when error code 920 appeared. Now reinstall it or upgrade. This time you will not encounter error 920.
Factory settings
If you follow the methods as shown above, and act from the simplest, increasing, to remove the 920 error code, this will help solve your problem.
If nothing helped of the methods presented above, then we regret to inform you that it is necessary to completely reset all the settings and return to the factory settings.
Doing this is necessary only if none of the proposed methods has helped, because in this case, all downloaded applications and all your data will be deleted.