El Al Airlines (EL AL) was established in Israel in 1948. It operates flights to more than fifty destinations around the world and delivers about 5 million passengers a year to its destination.
Location
The Israeli carrier, based at the Tel Aviv Ben Gurion International Airport, is one of the most reliable in the world, as it operates in the area of constant conflict in the Gaza Strip in the presence of a constant threat of terrorist acts, including including hijackings of aircraft . Nevertheless, more than 70 representative offices of the airline operate all over the world, and flying its flights is considered prestigious. It belongs to private individuals.
Passenger service
Excellent service for customers offers the airline "El Al" ("Israeli Airlines"). The on-board staff is always friendly, helpful and friendly. All employees preliminarily undergo special courses in hand-to-hand combat and defense, have all the skills to behave in emergency situations. These requirements were presented by the leadership of the air carrier after the incident of hijacking in 1968. It should be noted that this was the first and only case of such emergency situations.
Airline fleet
The fleet includes Boeing aircraft. Two aircraft of the 737-700 model, 15 Boeing 737-800 vessels, 5 Boeing 737-900, one Boeing 747-400F and 6 Boeing 747-400 aircraft.
El Al Airlines also has Boeings 767-300 and 777-200, each of which has six airliners.
Safety Assurance
- Pre-flight check of passengers is carried out with special care and often in a separate area of the airport. In particular, in Moscow Domodedovo, El Al flights depart from gate number 12, which is separated by a glass enclosure. Almost all airline pilots are military pilots, excellent professionals in their field.
- El Al sends six armed aviation security officers — special forces soldiers — along with passengers on each flight.
- All airliners are equipped with steel floor, which separates the luggage compartment from passengers. Baggage owned by foreign nationals is inspected with particular care.
- Aircraft have infrared counteraction systems against missile attacks.
- To complicate the entry into the cockpit, the Israeli airline El Al equipped the compartment with the crew with an additional door on which a combination lock is installed .
Interesting facts about El Al
For the first time in 1990, a historical flight to Moscow was made, before that repatriates traveled to the USSR through Warsaw or Vienna.
Since 1991, El Al Airlines has operated rescue operations with scheduled flights to Addis Ababa. Ethiopian Jews carried the Shlomo program on these flights. In 1994, the airline's plane took on board more than a thousand rescued.
Airline reviews
El Al airline has been operating for a long time and successfully in Moscow - passenger reviews mainly contain information that the safety requirements for boarding this airline are among the highest in the world. Accordingly, the reliability of the airline and the safety of flights are provided to all passengers who intend to use the services of this company.
Passengers using El Al services were satisfied with respectful attitude towards people of retirement age. Flight attendants help find places and arrange things. For persons with disabilities, seats for moving are provided without fail, as well as other feasible assistance, in particular related to the delivery of luggage.
Despite the objective positive characteristics that distinguish the Israeli El Al airline, reviews about it throughout Russia contain, unfortunately, not only positive information and expressions of gratitude.
Basically, passengers cover the issue of check-in for airline flights and baggage inspection. Lots of customers literally had their gutters gutted, unfortunately, it should be noted that in most cases this was done very inaccurately, things were put back in a way.
Nevertheless, despite all of the above, and also taking into account the fact that locks cannot be hung on luggage, not a single comment about the loss of suitcases was found in the reviews of tourists.
Many tourists noted the attentiveness and helpfulness of employees both in the registration area and on board the airliner. All issues arising during the flight are resolved quickly, in an operational manner.
At the customs control, a very thorough examination of passengers is carried out. To some this seems like a humiliating procedure, but one must understand that it is not done to humiliate customers, but to ensure flight safety. Most passengers understand this, so they are not against such regulations at all.
Employees ask a lot of questions when passing through passport control. In this, again, one should see not only a minus due to the duration of the procedure, but also a plus - in terms of ensuring safety during boarding.
Aboard the aircraft
When a passenger has boarded an airplane, the tone of the airline’s staff changes. In addition to excellent service, delicious food is also offered. Passengers are offered a pita bun, hummus, side dish, meatballs, cupcake or cake. Wine and other standard drinks are served, which are offered more than once. Before the flight you can order kosher menu. If you are a vegetarian, there will also be no problem providing such meals. Everything can be ordered in advance.
All announcements are broadcast in several languages, including Russian.
Many tourists noted the high professionalism of the pilots, very gently landing the plane.
All customers are offered rugs and pillows. On board the El Al liners there is always a fresh press in Russian.