Regardless of what type of manipulator is used, sometimes problems may arise due to the mouse cursor not moving and the mouse working. What are the causes and how to eliminate the consequences of the problem, read on.
The mouse cursor does not move, but the mouse works: reasons
Starting to consider the reasons, you need to focus on the separation of these devices by type. The easiest way to fix problems is when standard devices are used that connect to computers and laptops using a special plug or via USB ports.
In the case of wireless manipulators or non-standard models designed for games, the reasons that the mouse buttons work and the cursor does not move can be much more.
However, among the most common problems, the following can be noted:
- surface contamination;
- improper connection or inclusion of the device;
- incompatibility and other problems with the USB port;
- incorrectly installed, missing or outdated drivers;
- exposure to viruses.
The mouse cursor does not move, but the mouse works: what to do first?
In the simplest case, first you need to inspect the bottom surface of the device. If there are dirt on the underside, they must be removed. Very often it is because of this that it is impossible to perform any kind of action with moving the cursor on the screen.
In some cases, when the mouse cursor does not move, but the mouse works, the problem may be due to a short-term software malfunction. In this case, you can try to reanimate the mouse by a regular reboot of the entire system. Pay attention to the fact that in the presence of an inoperative device, the BIOS does not give warning signals.
In the case of wireless devices, the problem is that the mouse cursor does not move, but the mouse is working, it may be associated with an uncharged battery. It needs to be replaced. Another reason is the incorrect inclusion of the device. In many manipulators, in addition to turning on a special button or the power slider on the bottom surface (on the back side), you also need to click on the left mouse button (this also applies to sleep mode, which the manipulator enters when the computer or laptop is turned off). For Bluetooth devices, make sure that the corresponding module is active. For Wi-Fi, you may sometimes need to log into the router and change the protocol to 802.11g.
Sometimes the reason that the mouse cursor does not move, but the mouse works, may be because it is connected to the wrong USB port. As a rule, on any modern computer or laptop there are several such USB 2.0 and 3.0 standard connectors. This also needs to be taken into account.
Finally, it is absolutely simple to check the operability of a device of any type if you connect it to another computer terminal. If it works, then the problem is with the user system. Otherwise, the main problem may be the drivers.
Driver change
For standard devices, the system installs the drivers independently. But for some gaming mice, they come complete with the manipulator itself, and you need to install them manually. In this situation, drivers need to be reinstalled or updated. But what to do - because the cursor does not move?
And here knowledge of entering commands and using switching between various functions, applications and sections of the system using the keyboard is useful. For quick access to the “Device Manager” you need to use the “Run” console call (Win + R), in which the devmgmt.msc command is entered, after which the movement is already carried out in the dispatcher using the arrow buttons and the tabulator. You can also use the Start menu, which is opened by the Win key. Calling up functions and confirmation in the form of pressing buttons is done by the enter key, and sometimes the Esc key is used to cancel actions.
When reinstalling the driver, the system will need to indicate its location (removable media or folder on the hard drive), and not use the recommended installation from the Windows database. At the end of driver integration, it is advisable to reboot the system, although this is not always required.
Conclusion
It remains to say that the cause should be sought solely taking into account a certain type of device. But in most cases, if the mouse cursor does not move, but the mouse works, and the problem is not related to software malfunctions or physical breakdown of the mouse itself (or violation of the integrity of the connection cord), at least one of the above tools will allow the manipulator to recover. Virus problems were not addressed here, since each user should take care of security first.