Problems of this nature most often arise with new equipment. You bought a keyboard, came home, connected, but it does not work. In fact, since it is under warranty, it can be returned and exchanged for another product. However, very often the keyboard does not work due to compatibility issues with the operating system. They are easily eliminated by elementary settings.
If the keyboard does not work due to a software malfunction, then some manipulations in the Windows settings will help to solve this problem. To get started, try logging into
Device Manager. To do this, by going to the
"Control Panel", select "System", in the window that opens, select the tab "System Properties" - "Equipment" - "Device Manager".
You will see a list of all the equipment that is installed on your computer. Find the controller responsible for the keyboard. Most likely, a yellow triangle will stand in front of it, symbolizing some kind of malfunction in this controller. Now right-click on the keyboard in the "Device Manager", select "Delete" in the drop-down menu. The system will ask you again, select yes. After that, the keyboard controller will be successfully removed from your computer.
Now you need to reinstall it, for this return to the “Control Panel”, go to “Install Hardware”, find the “Next” button, after which the system will scan the connected devices and those with incompatibilities found. Most likely, she will suggest to install the driver. During the scan, a remote keyboard will be found and added to the list of devices again, an automatic attempt to install drivers will also be made. In most cases, this technique will help revitalize your keyboard.
If the keyboard does not work after the previous recovery method, you should try a similar removal and recovery procedure for the USB ports.
Here is a short list of reasons why the keyboard does not work:
The first and most commonplace - the device simply broke. This rarely happens, but it does happen.
For another reason, a burnt ps / 2 port may affect keyboard performance.
If your
USB keyboard does not work, requiring the installation of additional drivers, take care of this. This option is relevant for most multimedia devices.
Also, the reason why the keyboard will not work may be a virus. In this case, stock up on antivirus with fresh databases.
First, check the condition of the keyboard wire, perhaps there is an excess somewhere that has broken the contacts. Make sure the device is connected to the computer correctly. If you suspect that the problem lies in the operability of the port, try connecting another keyboard, also use a different computer to test your keyboard. Sometimes it happens that the ps / 2 port has bent pins, in which case they should be straightened with tweezers.
The likelihood that the Windows 7 keyboard does not work is close to zero. Even multimedia keyboards have excellent compatibility with this operating system, while all the necessary drivers are installed automatically.