Internet problems always arise for many users. Recently, some consumers have complained that Yota does not work for them. Why is this happening? What to do in this situation? Anyway, what is this new Internet provider with the strange name of Yota? All this will be discussed right now.
Activities
Before you think about why Yota does not work, you should get acquainted with this provider. He appeared on the Russian market not so long ago, but already now attracts the attention of many consumers.
What does this company do? It provides wireless Internet access to computers and phones in Russia. As you can see, nothing special. True, it is Yota who assures that it is able to give its customers 4G-connection. It's no secret that it is considered the fastest and highest quality. Probably for this reason, buyers eagerly sweep Yota products off the shelves, but soon become disillusioned with the connection. After all, very often routers and modems do not work for Yota. Let's try to understand why this happens.
Network failure
Perhaps there was a banal network failure. Such cases are regularly found in almost all Internet providers and mobile operators. Yes, it’s unpleasant, but no one is safe from this.
If there is a suspicion that the Yota modem does not work precisely because of some kind of system failure, then it is better to call support and find out what happened. All incidents on the line will be reported to you. What to do next? Just wait. After some time, the source of the failure will be fixed and the connection will be restored.
Bad weather
Also, if you notice that Yota does not work for you, look out the window and find out the weather forecast. In bad weather conditions, as a rule, many providers suffer from damage to transmission lines. As a result, network subscribers lose their Internet connection.
In this case, nothing can be done either. It is enough to have patience and wait out the bad weather. Once the weather improves, the Internet will return. By the way, calling the provider and finding out about the events happening at the station will not be superfluous. So they will definitely let you know what’s the matter, is there any fault of yours that you have to resolve yourself, or just wait for the connection to be restored? Basically, there are no more obvious reasons why the Yota modem does not work. Let's try to figure out what else can happen to the network and how to deal with it.
Payment
Often users say that Yota does not work (Internet on the phone), and the equipment is in good condition, there is no bad weather, and there are no accidents or failures on the line. What could have happened?
For example, you did not pay for network access services, and your phone is locked. These are very common cases and not only with Iota. Pay for services, as well as top up your mobile balance. After that, resume the connection attempt. If the Internet refuses to work only on a computer, it is enough to pay the bills.
Still Having Problems With Yota Mobile Internet? Please note that the negative balance on the mobile phone also does not allow you to go online, even with paid services. Therefore, it is recommended to replenish the balance of the SIM card to a positive one. And all the problems will disappear by themselves.
No signal
Among other things, if you think about why Yota does not work, it is worth checking the signal level. It may happen that he is simply not there, or he is very weak, which interferes with comfortable and quick work on a mobile phone or computer.
Remember that Yota is a new operator, and its system of stations is not too well developed. Of course, the Internet will be near them, but in remote places it will either disappear altogether or will work very slowly.
Also, do not be surprised that in some forest or basement the Yota signal disappears. This kind of phenomenon can be observed in almost all providers and mobile operators. Resume trying to connect to the network when you get to the right place for this. Is everything okay? Great, you can use the services of a provider. Did you find any glitches and malfunctions anyway? Then let's continue to deal with the problem.
Equipment breakdown
Noticed that Yota is not working? Is there no internet connection? It is worth checking the integrity of the equipment for the connection, as well as making sure that all the wires are in good condition. Quite often, it is this kind of malfunction that causes the lack of the Internet.
In principle, no one is safe from equipment breakdowns, it is advisable to take it for repair at the first suspicion. The service center will quickly help clarify the situation. Yota antennas break, as practice shows, almost at every opportunity. It is enough to not at least observe the rules for operating the equipment, and it will fail.
Drivers for Yota
Internet does not work? Occasionally, outdated drivers on a computer can become a cause. Perhaps you should not even say what to do in this case. All that is required from the user is to download drivers and install them, preferably the latest versions. And do not forget about the drivers for the network card.
In addition, reinstall Yota on the computer. She also, during installation, searches for and loads the necessary drivers. Thus, they will be updated. Now you can restart the computer, and then look at the result. According to many subscribers, this particular step helps to eliminate most of the problems associated with the Internet. As you can see, there is nothing complicated and supernatural. It’s a completely normal process that every user will sooner or later face.
Viruses
Even after all the steps taken, Yota does not work? As practice shows, very often in this case, the most common viruses interfere with the user connecting to the Internet.
What to do in this case? Perhaps there are several solutions. You can take the computer and the Yota router to repair. Specialists will help to diagnose the equipment, and also, most likely, indicate the cause of the incident. For a moderate fee, everyone will fix it, but this is not the best solution.
Therefore, users prefer the second option. This is an independent "treatment" of the operating system. To do this, you need to scan your computer with antivirus, cure potentially dangerous objects. That which does not give in to the process, simply delete. Next, clean the registry (manually or CCleaner comes to the rescue), restart the computer. It is also recommended to reinstall the program with drivers from Yota. That's all, try connecting again. Now Internet problems should not arise.
General impressions
So we figured out why Yota does not work. However, despite all the above reasons, subscribers say that the main point that should be taken into account is the dishonest work of the Internet provider. In other words, the connection was not initially provided of the best quality, so you constantly have to deal with network connection problems.
There is only one way to avoid all this - do not connect to Yota. Then you don’t have to think for what reasons the Internet from this provider regularly disappears. Nevertheless, the final decision rests with each user. Maybe very soon Yota will finalize the quality, provide new transmission lines, and all problems will disappear.