It’s not a secret to many users who make a purchase on the Web that the AliExpress online store selling a wide variety of Chinese products is one of the largest shopping centers not only in Asia but also throughout the world. At least, as the organizers themselves write on their resource, more than 100 million products from 200 thousand sellers are represented here. Therefore, it is obvious that the choice of companies here is quite large, and therefore it is quite difficult not to run into unscrupulous suppliers. For example, judging by reviews on the Internet, deliveries of poor-quality, unsuitable goods, or cases when the seller does not send the right thing at all, are not uncommon. It is impossible to find out whether it is worth contacting a particular store in any other way than to leave a comment on “AliExpress” for other users and, similarly, look at other people's feedback.
How the system of reviews "AliExpress"
The AliExpress website has a feedback system that forms a kind of “reputation” for sellers. With its help, each buyer can easily and simply evaluate who he is dealing with - with a large factory that regularly sells its own products, or with a recently registered
private person whose intentions are rather vague. In addition, with the help of reviews you can find out not only about the seller’s experience, but also about the quality of his products, which is also important. To see the reviews, just go to the store page whose goods you are going to purchase, and pay attention to the upper right corner of the page. There, along with the number of responses, there will also be an icon indicating the status of the store’s account. You can read the reviews by clicking the corresponding button here.
Can I leave a review?
The AliExpress portal has a special system that encourages the user to leave a review after making a purchase. So, he opens a special
dialog box where he can put "stars" of the rating according to various criteria - price, service,
product quality. In addition, the user can also sign their rating with a comment about the purchased product. It is noteworthy that it is impossible to do otherwise, except to leave a response to AliExpress after confirmation. The system constantly reminds the user, asks to leave his rating. Therefore, the question “how to leave feedback on“ AliExpress? ”Will not arise for anyone. The buyer will be able to do this with ease, because they even give him a decent period of time. However, of course, the response can not be left. If you do not want to help other buyers and the seller, whose goods are really high-quality, then you can do nothing, but ignore the request.
What is the dispute at AliExpress?
“AliExpress” has a special customer protection system that allows you to challenge a purchase, return funds in part or in full, and also to receive
new goods. The essence of the system is to conduct a dispute that is created by a dissatisfied buyer and implies an explanation of what the seller is wrong about. The latter should consider the application and respond to it. If, say, he agrees, then the money can be returned within 1-2 days. If the seller disagrees, he may refuse to fulfill the conditions of the client, after which the buyer has the right to aggravate the dispute. In this situation, the site administration will deal with it. Here is the answer to the question of how to leave feedback on "AliExpress" and what it will be. It all depends on how the dispute is resolved.
How to leave a response to "AliExpress" after a dispute?
In the case of the opening of a dispute, the buyer on AliExpress will no longer be able to leave feedback. This worries many users who, having successfully won the dispute, want to convey to other customers the idea that this product is not worth buying. Of course, they have a question: “How to leave feedback on“ AliExpress ”after a dispute?” The answer is obvious, because in the rules the site organizers clearly indicated that in the event of a full refund, the right of withdrawal disappears, because the buyer does not seem to receive the goods. Of course, such a scheme has a drawback, because a fraudster can return the money several times without receiving a negative rating, after which he will have the opportunity to deceive someone else, but without returning it.
Should I buy goods in a Chinese online store?
After many people learn about how to leave feedback on AliExpress and that it is not always possible to do it, as well as the fact that there are scammers on a Chinese portal like this (there are actually quite a lot of them - TaoBao, DealExtreme and others) who, being thousands of kilometers away, simply cheat and take money, the desire to buy something disappears. However, this approach is not entirely correct, since in Chinese stores you can find a truly unique opportunity to get quality goods very cheaply. The main thing here is to find a seller and, even if you were deceived, to protect yourself. To cope with the first task, it is enough to use our recommendations about the number of customer reviews, because the more there are, the more reliable the store. The second tip is that if you sent low-quality goods, do not waste time and file a complaint through a special form. The seller will be forced to answer her, but he will not be able to collect your funds. Further, there will be a dispute procedure and, if necessary, an aggravation of the dispute to further attract the administration to this problem. Of course, it will take up to 60 days, as well as a little of your time to write a complaint, however, believe me, it's worth it. It is difficult to find goods at retail and wholesale than on AliExpress, especially in some categories like accessories for electronics.