In this article, we will understand why the computer does not see the iPhone 4, 5 models or any other. This phone is known to everyone. Many cannot afford it, but this does not negate the huge desire to purchase a smartphone.
At the moment, the device from the American “apple” is widely known in the territory of the Russian Federation, and even though it is much more expensive than the products of competitors, it is in great demand. After all, in our time, to have an iPhone is prestigious and solid. But, unfortunately, this device also has problems.
The main reasons why the computer does not see the iPhone
Many are faced with the fact that they connect the smartphone to the computer, but it does not respond in any way. Before looking for reasons in a smartphone / computer / software, you need to check the cable for cracks or cuts. This issue is especially relevant for those who have animals at home. In the event that everything is fine, then you must try to insert the cable into another USB port. Sometimes it happens that the problem is specifically in the equipment.
In addition, you should check the connector of the smartphone itself. If his contacts are oxidized, then you need to use an eraser, which will easily clean them.
Communicator problems
If after the examination it was found out that everything was in order with the port, cable and connector, then most likely there is a breakdown in the smartphone itself. Most often, the "apples" have problems with the bottom loop. Especially if the phone has already fallen at least once. When this situation is the cause, the part should be replaced. For iPhone 5, it will cost 1 thousand rubles.
Some owners change the loop themselves. If a person does not possess the necessary skills and knowledge, then he should abandon this undertaking. There is a great chance that the owner after such a procedure simply does not collect the smartphone back, and, most likely, several more details will fail.
Moisture
Often the described problem occurs when moisture enters the device. It is not necessary to lower the phone into the water or swim with it. Problems can begin even when the device has been lying in a damp and humid room for some time.
If this is the problem, contact a service center immediately. Some are able to independently disassemble the device and dry it. However, this requires special skills.
Possible solutions
If there is a problem with the cable, then just replace it with a verified one. You can buy one at any service store. But in the event that the problem lies in the internal device, then you should consult a specialist. Of course, if you have impressive experience, you can replace the part yourself, but the manufacturer does not recommend doing this.
Problems with the official app
Very often there is a problem in which the computer does not see iPhone 5 in official applications. Most often, this problem occurs with iTunes. First you need to reinstall the software and make sure that the latest version of the utility is downloaded. If this method does not help, then you need to tinker with the settings of the operating system itself:
- In the case when Windows XP is installed on the computer, it is necessary to close the problem software and disconnect the smartphone itself.
- Next, go to the Start menu and enter the following command: services.msc.
- In the menu that opens, you should find the item that is responsible for the operation of the Apple device.
- In the properties window you need to "stop" its work and immediately "start" again.
- After the process of switching is completed, you need to try to connect your phone.
In that case, if the technique is running Windows 7 / Vista, and the question of why the computer does not see the iPhone is quite relevant, it recommends the following steps:
- You need to go to the "Device Manager", find there the item responsible for the functionality of the functional with the "apple" and update its driver.
- The latter should be sought in the computer itself.
- To do this, find the “Program Files” folder on drive “C”, then “General” and “Apple”.
- In the "Support for mobile device" will be the directory "Drivers". We are interested in the usbaapl file.
- It remains only to wait for its installation.
- Next, you need to reconnect the device to the computer.
If a problem occurs with a device that works with Mac OS X:
- You need to close the software and turn off the device.
- Next, you need to go to the "Seeker".
- From it to the "Trash" you need to move the folder with the program, its shortcut and the following files: AppleMobileDeviceSupport.pkg, AppleMobileDevice.kext.
- Next, the PC should be rebooted, remove everything from the recycle bin and turn off / on the device again.
- It remains to download the latest version of the program, then wait for the installation and reconnect your smartphone.
Summary
The article describes the most common causes of the problem, why the computer does not see the iPhone, as well as their solutions. Only with the help of small steps you can easily eliminate all problems. At the same time, you need to understand that if the proposed methods did not help, then you should contact the service center for a more thorough inspection of your device.