All users of iPhone or other Apple products use iTunes. However, the expected connection of the device to the PC does not always occur. What is the problem and how to solve it?
Causes
Be sure to figure out why iTunes does not see the iPhone. The solution to the problem may be hidden in the cause. Check first of all the whole chain of connected devices.
First you need to make sure the USB cable is working. Most often, the connection fails precisely because of the cord. The user must check integrity, suspicious bends and damage. It is best to check the cable on another Apple device.
One of the reasons iTunes doesn't see the iPhone might be a smartphone. Sometimes minor malfunctions occur on the phone, affecting the performance. Solving the problem is very simple. The user needs to restart his "apple" device. Most often, a normal restart solves the problem.
The reason is sometimes hidden in the hardware of the PC. The USB input may be damaged. The user should plug the cord into another jack. If the problem is in the USB input or its contacts, then the best solution is to connect the cable to the connector located on the back of the system unit.
The program itself or the OS is also not immune to crashes. The reason may be the incorrect launch or operation of the iTunes application. The easiest solution is to restart the PC. In most cases, restarting solves the problem. You can verify that the computer is causing the problem by connecting the device to another PC.
Solving a problem on XP
The most common reason iTunes does not see the iPhone is because the Apple Mobile Device process is not working properly. Having determined that the computer is a problem link, you should proceed to solve the problem. Actions and their sequence depend on the system installed on the PC.
The XP user must first disconnect the smartphone from the computer and close the iTunes application. Then, on the PC, go to the "Control Panel" section, select "Administrative Tools" and click on the "Services" function. This will open all running services.
Once you find the Apple Mobile Device process, you need to stop it. After disabling the service, start it again. Having done everything correctly, the user must connect the smartphone with a cord and make sure that it works properly. So those who think why iTunes does not see iPhone on Windows XP can correct the situation.
Solution on Vista / 7
Apple users often ask why iTunes doesn’t see the iPhone. Iphone connects to other PCs without problems, but does not connect to the user's computer. How to fix the situation on Windows Vista?
It's pretty simple. The user should go to the PC in the “Device Manager” and find his device. Then, right-click on the item “Update driver”. Then you need to search on the computer. If everything worked out, the PC will offer to select the driver from the previously installed ones.
The process can be done manually. If the driver could not be automatically found, and the answer to the question of why iTunes does not see the iPhone is still not found, you must specify the path yourself. To do this, go to the “Device Manager” and click on “Update Driver”.
For an independent search, select "Manual search". Drivers can be found in the folder specially created for them by the program. The path for all users is the same. It looks like this: C \ Programs Files \ Common Files \ Apple \ Apple Mobile Device \ Drivers. Then you need to select the driver version and click install.
The method is suitable for both Vista and Windows 7. In the same way, you can update the driver via the Internet or find the one that is suitable on the network yourself and simply indicate the path to it.
Solution for Mac OS X
It often happens that iTunes does not see the iPhone. How to deal with this on Mac OS? The solution to the problem lies on the surface. You need to clean your computer from iTunes files. To get started, remove the application icon from the desktop. Then remove from the launcher. The iTunes folder located in the Library should also be sent to the scrap.
Then you need to get rid of the Apple Mobile Device.kext file. You can find it by going along the path "System", "Library", Extension. After that, the Apple Mobile Device Support.pkg file comes in. It is located in the Receipts folder, which is located in the "Library".
Delete all files in the trash. After disposing of these items, restart the computer. Having launched the PC, you need to delete the contents of the recycle bin. The user needs to restart the computer again. Now you can download iTunes and reinstall it.
Smartphone cleaning
If after fixing all the problems iTunes does not see the iPhone, what should I do? There is another option. Perhaps the problem was not in the PC, but in the phone itself. So, you need to do cleaning files that interfere with synchronization. Given that the smartphone does not connect to the PC via iTunes, the user will need another program. Suitable iFunBox or iExplorer.
The user should disconnect his device from the computer. Then update iTunes. Now you need to connect the smartphone, run the pre-installed file manager and find the VAR folder. The owner of the phone must copy this file and everything in it to the PC. Then the folder is deleted, and the smartphone restarts. The fifth model user should look for and eliminate the iTunes_Control folder, not Var.
Now you can connect and sync your device with iTunes. It should be remembered that when deleting a folder, some files will be lost from the phone. The user can recover the lost from the backup copy located on the PC. You must save the folder. This will not only restore lost data, but also return it to your smartphone in case of failure.
Appeal to specialists
If none of the ways to solve the problem has brought a result and it is not clear why iTunes does not see the iPhone, you need to take the device to a service center. The average user is not always able to fix the problem on their own. Some problems can be diagnosed only by a specialist.
At home, it is problematic to determine the operability of USB contacts or flash the iPhone. Turning to professionals will definitely bring results. The only drawback is that the cost of even simple procedures can be very high.
Total
Before contacting a service center, the owner of the device may try to fix the problem on their own. Most often, the problem has been fixed (iTunes does not see the iPhone). This is fixed quite simply and does not cause difficulties even for an inexperienced user. However, the solution to the problem should be approached responsibly, because improper intervention will entail unpleasant consequences.