Without exaggeration, our modern age can be called the information one. Every day, people from all over the world go online to find the necessary information, to “visit” their friends or relatives. Some people love computer games that attract with their beautiful virtual world, which can also be accessed through the World Wide Web. What can I say, many of us almost literally live there. But sooner or later, the Internet periodically disappears, which causes certain emotions.
Why does this happen and who should be blamed? But most importantly, what can be done in this situation?
And the whole world is not enough, or Who gives us the Internet
There is no doubt, and hardly anyone will argue with this, the Internet is a significant achievement, which only a person is capable of. We can say that this is a whole world where there is almost everything that may be needed. These are electronic magazines, books, useful articles on different sites and much more. With the help of the Internet you can learn something new, improve yourself and even find a suitable job.
But here's an interesting question: "Who gives us the Internet?" In our daily life there are a large number of terms that came from different languages. The word provider is no exception - you can immediately see something “foreign” in it. Meanwhile, under this definition is nothing more than a company that provides access to the World Wide Web to residents of many countries.
There are primary and secondary providers. The first of them distribute traffic in large volumes, while the second rent channels from them. Residents of almost all countries of the world use the services of just secondary providers.
Why is communication lost?
Where does the internet come from, we figured it out a bit. Of course, this is superficial, but if you need to know more, it is better to visit the sites yourself. We are more interested in why the Internet periodically disappears. Sometimes this can happen due to the fault of the provider, although, fortunately, not so often.
But we won’t blame anyone, but rather we’ll figure it out and list many of the likely reasons for this Internet behavior.
The most obvious is mechanical
Some time ago, the Internet was connected through a telephone network. The speed was very small, even to download one good picture, it took several minutes, and you can’t call - the line was busy. Then, however, the speed improved slightly, and the line became free for phone calls. Now, nobody can surprise anyone with a fiber-optic cable, and the development of communication does not stand still, it all comes down to only increasing bandwidth.
Now, almost every subscriber has a channel connected not directly to a computer, which was often earlier, but to special equipment that distributes it to other devices (laptop, tablet, smartphone, etc.). And if someone can’t access the site, he wonders why the Internet periodically disappears through the router?
A network loss can have a mechanical character: damage to the cable that goes to the device, or to the device itself (router or modem). It is worthwhile to carefully inspect the device, as well as the cable, there may be places where it frayed or bare. Rupture of internal wires is not excluded.
Hardware failure
If the equipment is in perfect order, but there is still no Internet, then the reason may lie elsewhere. The thing is that often the settings made when the router is first connected get lost. Perhaps due to some mistake, but the result is obvious - you can’t access the Internet.
A router is a rather complicated device, in which are hidden:
- CPU;
- electronic memory;
- firmware.
Some models may even have a full-fledged operating system. Such a problem, when Internet WiFi periodically disappears, it can be both in hardware and in firmware. Perhaps it was incorrectly updated, which also negatively affects the operation of the equipment.
You can solve the problem by resetting the router. You can do this by various methods:
- Launch a browser and enter the desired IP address in the address bar. Depending on the model of equipment, this can be 192.168.0.1 or 192.168.1.1. In the window that appears, enter the username and password. If they have not changed, then the default is admin. Next, you need to proceed based on the model of the router. You need to look for the item associated with the reset to the factory settings.
- This method is easier - on the back of the device there is a small black button with the inscription WPS RESET. Sometimes it can be hidden in the case, and to get to it, you will need a regular sewing needle. To reset the settings, hold the button down for 10 seconds.
On some models, such a button may be completely absent. In this case, it is possible to solve the problem when the Internet periodically disappears on the computer using the first method only.
Repair work
Sometimes the connection can be lost even not through the fault of the subscriber. The cable may be damaged not on the territory of the apartment, but outside it. For example, builders started repair work at the entrance, during which the possibility of accidental cable damage cannot be ruled out. In this case, you should contact the provider who is responsible for troubleshooting.
Emergency situations
But in some cases, the Internet can really be interrupted due to the provider. The cause may be a malfunction on the equipment side. Or it could be an emergency - maybe the cable was torn somewhere, or something else. Moreover, the Internet may be absent for several minutes to hours.
In this case, all that remains is to contact the hotline and report a problem. Then calmly wait until it is eliminated. Such cases are rare, but aptly. Therefore, it is worth considering other reasons why the Internet on a laptop periodically disappears.
Viruses
Another equally popular reason for the lack of the Internet can be directly related to the computer, in particular the presence of viruses. Such tenacious “microorganisms” are familiar to any user. Moreover, the installed anti-virus software (software) does not give a full guarantee that the virus will not be picked up at random. And if the subscriber spends most of the time in the virtual space, then the risk increases significantly.
Every year there are more than a hundred viruses, if not more, and many companies are simply not able to keep up with this development. Remarkably, there are some malicious programs that block access to the network.
To minimize risks, use only licensed antivirus products. There is a firewall on any operating system that should not be disabled if there is no antivirus. This will protect yourself from infection.
And in order to avoid the situation when the Internet periodically disappears through the router, some computer security measures must be observed. In no case do not follow suspicious links, especially from sent letters. It is also highly recommended not to download files from unverified sites. In addition, every time you connect a drive (external hard drive or USB flash drive) to your computer, you should check them for viruses.
Poor signal
Each router is equipped with a Wi-Fi transmitter and has an antenna or even several. And if there is no Internet, then the first step is to check the contact of the antennas. They can be removable or non-removable. In the first case, problems should usually not arise. Otherwise, you will first need to make sure that the wireless router has expired its warranty period. Only then can you disassemble the device and inspect it from the inside - perhaps the antenna contact is broken.
If the Internet periodically disappears on the laptop via WiFi, this may be due to a weak signal. If, for example, everything is in order on the computer, but there is no communication on the laptop, you should place the wireless router in a place where the signal spreads evenly throughout the apartment.
It is worth paying attention to what frequency the equipment operates. If it is 2.4 GHz, then a working microwave oven or a stationary cordless telephone can interfere with the transmission of a Wi-Fi signal.
It's all about firmware
It is a common case when the Internet is not there because of poor firmware. In this case, if there is a connection, it does not work properly, periodically breaking off, or other troubles occur.
In this case, you can try updating the firmware. This is a special software that is present on every router or modem. It is it that controls the operation of the processor, memory, traffic and other necessary tasks.
But when the Internet, for example, in TP-Link periodically disappears from the equipment, the software update does not always help out. Therefore, it is better to pre-visit various forums and study the reviews.
How to update software
If you still need to perform the update operation, you must visit the official website of the manufacturer. There you need to download the desired file, depending on the model of the router. After that, you need to go to the equipment’s web interface by entering the IP address (described above).
On the right side you need to find the item "System Tools", but if the menu is in English, then System Tools should be written. Then you need to find “Firmware Update” or something like that. Here you need to click on the "Browse" button (or something else) and specify the path to the downloaded file. After which it remains to click on the "Update" button. After that, the equipment should restart itself.
Upon completion of the procedure, you must reconfigure the router and check if the Internet is lost or not. In most cases, this helps solve the problem.
Conflict situation
Another reason when the Internet periodically disappears may be due to IP addresses. As a rule, within a single computer network, there should not be devices with the same addresses. The subnet is an exception and here it is permissible. This can happen due to the fact that the router automatically starts distributing network addresses to recently connected devices. However, he can assign the same IP to two PCs.
In this case, it’s worth trying to connect the Internet, an error will appear on the monitor with the text “IP address conflict with another system on the network”. You can solve the problem this way: turn off the Internet, then turn it back on - the equipment must assign a new address. Or assign yourself any free IP.
Antivirus Guardianship
Antivirus software can also cause you to not go to any site. On the one hand, it can be understood, because it protects us from encroachment by harmful "microorganisms", only sometimes the antivirus does it too, blocking all incoming connections. As a result, we are sitting without the Internet, not knowing what to do.
To eliminate the problem when the Internet periodically disappears, you need to go into the properties of the network card. It can be external, but it is often integrated into the motherboard. To go there you need to do the following, depending on the installed operating system:
- If it is Windows XP: the "Start" menu, then the "Settings" item, then select "Network Connections". A window with an active connection will appear - you need to double-click on it with the left mouse button (LMB).
- If it is Windows Vista or Windows 7 (8, 8.1, 10). Next to the clock is a drawn monitor icon with a cable. You need to right-click on it and select "Network and Sharing Center". A window will open in which on the right will be the desired link Change adapter settings. We click, in the other window that appears, we see the connection, which we also double-click LMB.
As a result of the manipulations there will be another window where we are interested in the "Properties" button. After clicking, the connection parameters will appear, where you need to find your antivirus and uncheck the box to the right of it. After that, click "OK" and restart the computer.
Thanks to the actions taken that the Internet periodically disappears, you can forget and calmly go online. Only now will protection be weakened.
Total
It also happens that all of the above methods cannot help solve the problem. Then it remains to call the master to the house, which must fix everything. True, this is not free, in addition, it is not known how long it will take. But there is still hope that these methods will still help.