A quality engineer is one of the key figures in the enterprise. Often it depends on him whether the company's products will be successful or the first customers will be dissatisfied with the product, and the company will become notorious. Naturally, such a responsible position cannot be held by a person without special education or a certain length of service.
A simple quality engineer must have a higher specialized education. In this case, the requirement for work experience is not put forward, as well as in the case when professional
technical education in this industry and work experience of at least 3 years. Engineers of the 1st and 2nd category need to have a higher profile education and work experience in a lower position from three years.
The duties of such an employee include control over the activities of various departments of enterprises in order to prevent the release of defective products or the provision of low-quality services. In addition, the person who holds this position has the obligation to ensure that the products (or services) comply with the technology requirements and the level of demands of modern consumers. The engineer is responsible for complying with safety regulations at the enterprise.
But it would be foolish to assume that a person with vocational education and extensive
experience performs only the functions of an automaton that checks the product at the output. The quality engineer is involved in the development, further improvement and implementation of various
enterprise systems
and quality
standards . He makes his recommendations so that products or services are constantly improved.
The quality control engineer must constantly analyze all stages of production to identify reasons that may subsequently lead to the production of defective products, as well as make recommendations on how to eliminate the shortcomings in the work of units and exercise control over their implementation.
One of the most important responsibilities of such an engineer is to review incoming complaints and claims for quality. After their receipt, he is obliged to draw up a conclusion and conduct further correspondence with clients in order to resolve the conflict. The quality engineer also monitors the raw materials, components and components that enter the enterprise. If he finds them not in accordance with technical standards, he is obliged to file a claim with the supplier.
It may seem that working with
product quality control is devoid of creative moments and does not require constant self-improvement, but this is far from the case.
The professional qualities of an engineer must be constantly evolving, in an ever-changing modern world it is important to keep abreast of the development of new technologies and study the experience of colleagues in introducing new standards and
quality management systems.The quality control specialist constantly interacts with other employees of the enterprise. In order to fulfill his duties well, he must well understand not only how various mechanisms work, but also the psychology of people, since the human factor is fundamental in the creation of any product, even in the most mechanized enterprise.