Where to file a complaint against neighbors: the procedure for processing and filing a complaint, the timing of consideration

Where to complain about neighbors? Interest in this issue arises when residents of a private house or apartment are faced with a violation of the rules of conduct by their neighbors. This can be noise at night, clogging the common area, living animals, etc.

Every person is surrounded by society. Wherever he lives: in the private sector or in an apartment building. Society requires compliance with the rules of conduct established for all. The Housing Code of the Russian Federation approved the procedure for using residential premises in article 17. The law prohibits violating the rights and interests of residents. It is necessary to keep clean your apartment, private house, as well as the surrounding area.

Legislative procedure

Often, neighbors become good friends. It often happens that they become enemies. When passions run high, the question arises in my head: where to turn to complain about the neighbors.

Ignorance of the laws does not relieve anyone of responsibility. Every citizen must know the regulations regarding the rules of conduct in society. Before looking for where to file a complaint against neighbors, it remains to be seen which institutions are responsible for the order in a particular locality. The Housing Code details every controversial issue:

  • to observe the interests of all people living nearby, (this is stated in article 17 paragraph 4);
  • to correctly use household equipment for the safety of residents (prescribed in Article 61, Part 1);
  • it is forbidden to accumulate garbage and clutter up exits with household items in accordance with fire safety rules;
  • stairwells and living rooms cannot be kept in unsanitary conditions (SanPin 2.1.2.2645-10).

Federal law also relates to the rules of society. So, in article 38 the liability of owners for violations related to fire safety is indicated. If you think about where to turn a complaint to neighbors who violate public peace and rules of conduct, the answer will be simple. Law enforcement officers must take an active part in restoring order in accordance with the application submitted.

Drunken bunch

Reasons to contact

For any claim filed with a legal authority, good reasons are needed. Before you figure out where to file a complaint with your neighbors, you need to collect the grounds. Residents of the upper floors and neighbors on the landing, as well as families living in neighboring areas, should not disturb peace:

  • loud music at night;
  • unsanitary conditions;
  • removal of garbage to the landing;
  • make noise at inopportune times;
  • smoking in inappropriate places;
  • to arbitrarily install fences on the plot of land, the territory of which does not belong to them;
  • cut trees in a strange garden.

Where to complain about neighbors in a private house? In rural areas, power is vested in the local administration. Only there should the population handle their problems. For hooligan misconduct will have to be held accountable to the precinct at the police station. Even one call is enough to put the intruder in place. A preventive measure is to file an application. Fill it in any form.

where to complain with neighbors in a private house

Which authorities accept claims?

Where can I make a complaint to my neighbors? Much depends on the degree of inconvenience caused to people living nearby. Accept applications:

  • management companies;
  • housing inspections;
  • police stations;
  • prosecutor's office;
  • Sanitary and epidemiological station;
  • Rospotrebnadzor.

They go to court with a lawsuit when no action is taken against the offender.

Dispute over the fence

Disturbance of silence

Where to complain about neighbors who are making noise? Much depends on the level of noise and the time when loud sounds are heard behind the wall. To begin with, you can ask to turn off the music or stop the construction work, if the violation of public order occurs out of hours (after 23:00). When the neighbors make noise, break the silence with gatherings with alcohol and loud music, it’s worth trying to resolve the conflict peacefully. Otherwise, you can contact the police. In extreme cases, when neighbors threaten the safety of family members, it is urgent to contact the guardians of the law. Be sure to draw up and sign a protocol, indicating all the negative points. The investigator will be occupied with everything else - he must interview witnesses, and also open a case in accordance with the corpus delicti.

No noise to escape from the noise

Keeping animals

Often the howling of one dog haunts the whole porch. It is best to negotiate with the owner of the animal. Perhaps he will be able to calm his pet, finding out the cause of his concern. In the absence of the owner, if no one answers the bell and knock on the door, you should immediately call the district police officer or call the plumber (joiner). The landlord may be at home, but something may happen to him. And the dog is trying to report what happened.

Where to complain to neighbors in the private sector if their dogs and cats have no peace? Such a question should be decided only by the precinct. It is not worth solving such issues on your own. When the district police officer ignores complaints, the prosecutor's office will help. Especially if the dogs are aggressive, rush at people, look sick. You will have to collect medical certificates to confirm the bites, if this happened.

Dog howl

Illegal redevelopment

Where to complain with neighbors who make repairs? Directly to them. There are rules according to which after 22: 00-23: 00 (depending on the region) the noise level should not exceed 30 dB. You can start working with construction tools from 7:00. The district inspector can warn the intruder.

It is a completely different matter when it comes to the destruction or damage of load-bearing structures. A similar situation is dangerous for the whole house, because the walls and ceiling can develop like a house of cards, damaging communications. This endangers the residents of the whole house. Management companies are engaged in illegal redevelopments . Employees of the institution contribute to the opening of the lawsuit with all the ensuing consequences.

Is the lease issued?

Where to turn with a complaint to neighbors from above for the tramp and creak of the floors? First of all, it is worth contacting the housing and communal services. Perhaps the time has come for a scheduled repair of structures. Need to talk with the neighbors. It is necessary to establish reliable soundproofing of the walls. It would not hurt to find out the legitimacy of the people living from above. The tenants will be checked by the police and evicted if there is no lease.

Family idyll

Fight against smokers

The Code of Administrative Offenses of the Russian Federation in Article 6.4 and Federal Law No. 274 warn of the liability of persons smoking in the wrong places. Stairways are directly related to this. Measures may look as follows:

  1. Provide smokers with excerpts from the legislation on the prohibition of smoking in public places and collective facilities.
  2. Submit an application to the police station when the peace talks are not working. In order to quickly respond to the petition, you need to collect the signatures of dissatisfied citizens.
  3. They use a radical way to solve the problem, calling the local policeman for the troublemaker, if other methods do not help.

It happens that a citizen manages to hide behind the door of his apartment before the arrival of the organs. In this case, the availability of evidence will help expose his misconduct. Surely an ashtray with cigarette butts remained near the door. Yes, and the air in such places is heavy with a characteristic tobacco smell.

where to complain to neighbors

Eviction of offenders

They can be forcibly evicted if tenants:

  • occupy municipal housing;
  • do not pay utility bills;
  • regularly drink alcohol, disturbing the peace of neighbors;
  • take drugs
  • violate the peace and rights of the inhabitants of the entrance.

In this case, it is better to create a collective complaint to law enforcement agencies. Such citizens can be evicted without providing another place of residence if they systematically violate the order of residence in an apartment building and no penalties give a positive result. This is for tenants renting a room.

If the apartment is privatized, there can be no question of eviction. But only if there is no criminal offense. The offender who has been punished will be able to return to his own home. Many cases are known from the media about hundreds of cats and dogs, which are kept in unhygienic conditions by compassionate old women. Citizens complain to many authorities about the dirt and suffocating smell in the whole entrance. Public organizations and volunteers are trying to help residents by resettling animals in nurseries and conducting cleaning raids. Fighting such people is possible only in a legal way.


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