Employee reviews about the Golden 585 will help orient potential employees of the company in order to understand what they can expect from this work, what salary and working conditions to expect. It is worth noting that this is a wide network of jewelry stores, which is considered one of the largest in the country. It is prestigious to work here, and with so many branches and outlets there are always vacancies.
About company
The reviews of employees about the "Golden 585" have comprehensive information about this company, the pros and cons that will appear when you get a job here. The management initially stated that it put the wishes of its customers at the forefront, striving to build a marketing policy in such a way as to meet maximum expectations. The company strives to do everything so that in the stores of this network you always find fashionable and stylish jewelry at the most attractive prices.
It is no secret that jewelry is a universal gift for any holiday or celebration, everyone will appreciate it. Therefore, it is so important that the buyer always has the opportunity to find what he has been dreaming of for so long.
Business history
Currently, it is the largest domestic jewelry chain with headquarters in St. Petersburg. The company first appeared on the market in 2000. A year later, she united four stores that worked in the Northern capital.
In 2006, the main founders were Anton Petrov and Alexey Feliksov, who still remain its key owners. In the same year, the first branch was opened outside the city on the Neva. This happened in Kingisepp on the territory of the Leningrad Region. By the end of the year, there were already 86 stores in 14 of the largest cities in the country. And at the end of next year, the company had sales outlets and representative offices in 130 cities of the Russian Federation.
In 2010, an important decision was made for the further development of the jewelry network, when it was divided along the territorial lines between the two main owners.
Job prospects
The company has repeatedly stated that the greatest value is its employees. After formal employment, everyone becomes a member of a large family in which it will be possible to earn a decent living, do what they love, and even improve their knowledge and skills. At least this is the promise of leadership. To find out how things really are, let's turn to the real reviews of the employees of the company "585 Gold".
First of all, it should be noted that they all confirm the presence in the company of its own corporate culture, designed to do everything so that each employee feels himself a member of a large family. Of course, this does not always work out, but concrete attempts are being made.
The leadership notes that this success was achieved only thanks to a team of professionals who spent a lot of effort on getting a positive result. Currently, the state officially employs about five thousand people. At the same time, the company promises to treat each employee as the pride and value of the entire company.
They seek to build relations here on understanding in the team, friendship. At the heart of this is mutual assistance. The company itself has established its own charitable foundation, which helps finance its employees who find themselves in a difficult life situation, for example, when one of the relatives died, an urgent need to organize a funeral.
This company shares hobbies of each other, promotes active sports. Employees regularly participate in marathons and other sports.
The company's advantages, which should attract a new employee, are its high competitive salary, which directly depends on your work results. In addition, there is the possibility of regular career growth, a proof of this is the fact that many current bosses started as ordinary salesmen or managers.
Corporate competitions are regularly held for employees, they also have the opportunity to enjoy discounts on their own company products, as well as receive interesting bonus offers from partners.
Stable salary
In most employee reviews of the Golden 585, it is noted that employees in the company are indeed registered in accordance with labor laws, providing a full social package. Salaries are paid stably, strictly twice a month.
In the reviews of employees about the Golden 585, many note that they are attracted to the fact that there is no ceiling for salaries. The more you sell, the more you get, in the desire and opportunities to earn you no one limits. In addition, constantly conducted trainings and training courses, which will be especially useful for those who are first faced with sales in the field of jewelry.
Employees can actually count on career growth, while there are no restrictions in the company either. Starting as a seller, you can very soon become a merchandiser, then deputy store manager, and then start managing your own retail outlet. There are opportunities to grow up the career ladder and further, starting to manage several branches in one or even many cities.
True, as the employees of the 585 Gold jewelry chain admit in their reviews, as a rule, this does not happen because you are a very good employee, but because of the high staff turnover, which is retained even in the management team.
Negative moments of work
I must admit that there are a lot of negative points in the reviews of employees about working at Golden 585. The vast majority complains that virtually every business day begins exactly one hour before the store opens, which is required to put the goods on the shelves, put everything in order in the cabin. This extra hour is not taken into account or paid.
Many are protesting that chairs are not allowed in the trading floor. This is done so that sellers are constantly in good shape, helping the buyer with advice, correctly guiding their choice. In reality, it turns out that you have to spend all day on your feet, and there is no opportunity to sit down even when the store is empty, which regularly happens in the province during the day on weekdays. For example, this is written in reviews of the "585 Golden" employees in Yekaterinburg.
It is problematic to take a vacation, especially in the summer. Yes, and in other months they give it reluctantly when the staff is not fully staffed. With the high turnover that exists in the company, this situation remains constant. As a result, people appear who have not been on vacation for one and a half to two years.
Judging by the reviews of employees about working in the Golden 585, the frequent change of staff also confuses them. As soon as you meet and sit down with one of your colleagues, a large-scale change in the company takes place immediately. By the way, the turnover is observed not only in the rank-and-file, but also in high positions in the management of the branches.
Salary problems
Despite the official registration of this company, it is not possible to do without problems in paying salaries. At least, information about this can be found in the reviews of the employees of "585 Gold" from St. Petersburg.
Many blame senior sellers who incorrectly keep records of products sold. In some branches, managers of outlets have the practice of writing down certain jewelry sold to increase their own size from sales. At the same time, the employee who really tried so that the client bought the goods is left with nothing. Therefore, one has to not only work hard, but also carefully monitor that the management maintains a clear and error-free record. Judging by the reviews, 585 Zolotoy employees in St. Petersburg regularly encounter such situations.
Not all employees agree with the principle of their distribution among outlets. In the reviews of employees about work in the "585 Gold" in St. Petersburg, you can find examples when at least six people were sent to a small object. Of course, management makes sure that no buyer is idle while waiting for a sales consultant. In practice, this leads to the fact that each person has too low a salary, approximately 20 thousand rubles, because it is simply unrealistic for six sellers to earn money in small stores.
Penalties and Mystery Shoppers
Today, many companies have corporate policy features that allow them to control employees, evaluate the level of their knowledge and skills, understand what they have learned and what they still have to master.
In the reviews of the employees of "585 Gold" in Moscow, you can find a mention that this company pays great attention to mystery shoppers. True, at the same time, the results of such a test are not always adequately evaluated. For example, there were cases when an employee who worked for two years in a company without any complaints was fired immediately after he failed a test with a mystery shopper, even preventing him from rehabilitating himself.
In addition, employee reviews of the 585 Gold company in Moscow often mention a developed system of fines. They punish here for almost any fault, there are situations when a significant part of the extra income received from interest on sales is written off due to minor violations and shortcomings committed during the month.
Performance Tips
In reviews of the "Golden 585" even those employees who positively evaluate the work in the company, find many points that could be improved to increase the level and volume of sales.
In particular, the largest jewelry chain in Russia regularly opens new branches and stores in different regions of Russia, while not enough attention is paid to those outlets that appeared several years ago. Equipment and lighting fails, all this negatively affects the ability to sell a lot, and also affects the image of the company itself.
Also, not everyone sees the point in conducting numerous trainings, which are often openly carried away by the company at times. Apparently, the problem lies in unmotivated and unprofessional teachers, with whom all the training is in tedious lecturing. Although these same books, any employee could read them himself.
In fact, those sellers who dream of selling and earning more, moving up the career ladder, dream of practices that could clearly and actually demonstrate how to increase sales in a particular place. They would teach you what methods to use for this, would tell the secrets of the jewelry trade, since they have been working in this business for more than a year.
Satisfied customers
Among the customer reviews of the “585 Gold,” one can easily find the positive opinions of customers who were satisfied with the level of service and service, found in the store exactly what they came here for.
Talking about their impressions, they note that behind the counter they are greeted by polite and competent employees who are ready to advise on any issue. They will always listen, tell you which decoration is best suited, and help you make a choice.
Negative customer reviews
At the same time, it is worth recognizing that there are much more negative reviews about the "585 Gold" store. Some complain about the quality of products. For example, problems regularly occur with silver earrings. A week after the purchase, the clasp is broken, as a result, the decoration is easy to lose on the street. And after some time, a stone just falls out of it. Unfortunately, such cases are not isolated.
In reviews of the "585 Gold" you can often find mentions of problems when booking a product over the Internet. When the client goes through all the necessary procedure, he receives a message on the phone that the order is ready, it can be arrived and picked up. When the client arrives at the address, it turns out that they did not wait for him, they have no idea where his order is. After calling the “hot line”, the call center employees apologize, explaining that an error has occurred, but do not offer any ways to get out of this situation, but only shrug. Faced with this attitude even once, the client disappears any desire to ever come back here.
You can often find that customers of this popular and well-known jewelry network in our country complain about the disregard for them from sellers. With the situation when a message arrived on the phone that the order was ready, but it wasn’t in place, judging by the reviews, it was repeated regularly. It’s only in some cases that it turns out that the product was not just lost somewhere due to someone’s negligence, but was already sold to another client. It is especially unpleasant to encounter such a situation when you have planned everything, specially made an order on the Internet in advance in order to quickly pick it up at the store, go to a celebration or a celebration, and hand it there.
Some customers are faced with obvious swindle, at least they themselves leave the store, being fully convinced of this. The situation develops as follows. With the help of intrusive and intrusive advertising, the buyer learns about the jewelry that he had wanted to buy for a long time. Now it is available, moreover, they offer to buy it at a significant discount. As a rule, in such situations it turns out that the very store in which it is sold is not at all on the way, at least at the other end of the city. When the client nevertheless arrives there for the treasured purchase, having overcome traffic jams, having spent a lot of time on it, it turns out on the spot that local sellers know absolutely nothing about the action.
When you present the conditions of a profitable offer made by their own company, they begin to come up with all kinds of incredible excuses. For example, that the promotion has already ended or it acts only on the site or in general, that this is only a way to attract a customer to the store, since all the information indicated in such an advertisement is not a public offer.
In this case, they begin to refer amicably to the provisions of the Civil Code of the Russian Federation, noting that the actual cost of a particular jewelry, as well as its availability, can only be found directly from the seller in the store. In reality, this is only a clever marketing move aimed at ensuring that the customer selects this particular store, examine his catalog, while he will consider the jewelry offered to him at a bargain price. When he discovers that the treasured necklace or earrings are missing or are worth completely different money, he does not dare to leave empty-handed, choosing from what he has, spending as much money as he planned to purchase this jewelry.
Such not-so-honest and transparent measures to attract customers are currently used by almost all companies. It is difficult enough to find honest and open entrepreneurs who would not resort to them. Therefore, each buyer is free to decide for himself whether he will allow himself to be treated like this or leave with his head held high, even after driving through the city to this store.