The ability to create your own business attracts many. A successful business makes it possible not to work for hire and at the same time have a good income, confidence in the future, etc. This raises a reasonable question, on the solution of which further success depends. Which business to open? After all, everyone has different starting amounts. Someone has free money for experiments, and someone is so sure of the success of the upcoming business that he is ready to use borrowed funds. Let us consider in more detail the business plan of the service center and other important features. Novice investors will be able to decide for themselves whether it is profitable to do this business or not.
An example of a successful business plan for a service center
Everyone wants ready-made solutions. However, you must understand that the information below should be considered approximate, and not perceived as a ready-made guide that must be followed step by step. The business plan of the service center should be developed by specialists taking into account the specifics of the region, starting conditions and other factors. After all, here, as in many other areas, there are no universal solutions for everyone.
So, it’s worth starting with the relevance of the idea. A service center can be considered a potentially successful business. After all, every modern person possesses and uses technical means. That is why the need periodically arises for the maintenance or repair of an electronic device. Timely modernization and the right settings keep the equipment in working condition.
So, the business plan of the service center should begin with the formation of the goals that the future enterprise sets for itself. The main one is making a profit by creating an efficiently functioning organization. A secondary goal is to satisfy the needs of customers related to servicing computer as well as mobile equipment.
The business plan of the phone repair service center will include many more points. Let us dwell on each of them in more detail.
The risks
Every potential businessman faces difficulties. It is better to know about potential risks in advance. And if you also prepare for them, then it is highly likely that the business plan of the Apple service center will be successful.
So, it is worth mentioning the main risks.
- High competition.
- Lack of qualified personnel.
- Constant updating of technical devices by manufacturers. This leads to the fact that spare parts quickly become obsolete and become unclaimed. That is why the owners of service centers prefer to order them as necessary, rather than purchase in bulk. Although, it would seem, the second option allows you to save. But this is not relevant if you are developing a business plan for a telephone repair service center.
Employees
This is an urgent problem for all managers. And especially for a novice businessman. After all, at the start he does not get a lot of profit, therefore he can not offer a decent reward and hire qualified employees. We have to put up low wages and choose from candidates who agree to work for a penny. However, conscientious and highly qualified masters rarely come across among them.
So, when compiling a business plan for a computer repair service center, you need to consider personnel costs. Among the employees will be the following specialists.
- The head.
- A master is one or more.
- Administrator.
- Account Manager.
Employee Search Features
If the flow of customers is small, the functions of a manager and administrator can be performed by a master or supervisor. The latter, by the way, is also not among the mandatory positions. Instead of an employee, the business owner himself can carry out supervisory functions.
As for the masters, the service center cannot function without them. This is the main link, without which even the most impeccable business plan of the electronics repair service center will be useless.
At an interview with potential candidates should be interested in programming skills. Owners give preference to such specialists. This is due to the fact that they brilliantly cope not only with the replacement of parts, but also with other services. For example, related to setting up or updating software.
You need to understand that valuable personnel is the main resource of the enterprise. Especially in conditions of high competition. That is why it is not worth saving on the remuneration of the craftsmen and other personnel.
Terms
It is necessary to decide in advance whether the craftsmen will work in a stationary point or on field orders. To get more profit, you can combine both options. The business plan of a service center for repairing computers and cell phones should certainly include this item. Indeed, profit is calculated on its basis.
If the service center will serve customers on weekends and holidays, you can set a higher rate.
Costs
So, in order not to miscalculate, potential costs must be taken into account at the start. This will allow you to weigh and evaluate all the risks.
- Rental of premises. For the service center, the owner will have to find an area ranging in size from 30 to 60 meters. This will be enough, even by metropolitan standards. Estimated costs will be from 25 to 50 thousand rubles per month.
- Repair of rented premises. Costs depend on the initial state of the occupied area. Therefore, it is difficult to predict specific numbers in advance. On average, 30 thousand rubles should be prepared for cosmetic repairs, and about 200 for capital repairs.
- The arrangement of the premises for the organization of a service workshop is 100 thousand rubles.
- Furniture for craftsmen, administrator and expecting customers - 150 thousand rubles.
- Office equipment. For four employees in the budget of the service center will have to lay 100 thousand rubles.
- Purchase of equipment. For high-quality repair of equipment, craftsmen will need a huge number of tools. It is necessary to lay in the business plan of the service center about 100 thousand rubles for such expenses.
The final amount for opening a workshop is approximately half a million to 700 thousand rubles.
However, every novice businessman should understand that these are very approximate expenses. There are many variable factors that affect the final amount.
Tips & Tricks
- Do not neglect the preparation of a business plan for a service center. To some novice investors, this seems completely insignificant, but without it it will not be possible to estimate the real costs.
- You need to carefully select employees from the proposed candidates. This is a very important factor. The quality of service depends on the masters, and this, in turn, determines the reputation of the enterprise. In case of poor repair work, visitors will be dissatisfied, no one will trust the service center and apply for its services. Accordingly, the business owner will not make a profit.
- Pay attention to staff. Do not skimp on timely training. In the field of technology, everything is changing at an incredible speed. Employees should keep track of new products to always provide customers with impeccable quality work.
Promotion
- Pay attention to advertising. If you correctly conduct the campaign, you can build up a small customer base. It is worth evaluating the effectiveness of each advertising tool in advance.
- Do not neglect the creation of the site. Many customers are looking for services on the Internet. Service centers are no exception. The site needs to describe the services, as well as the approximate cost of the service.
- After starting work, this is not the time to relax. Periodically, you need to evaluate the effectiveness of the service center. This will allow you to find and eliminate service deficiencies.
Output
The abundance of information provides food for thought. Novice businessmen begin to doubt whether it is worth opening a service center at all. The answer to this question will be a correctly and detailed business plan. It allows you to understand how promising a niche is in general and a specific enterprise in particular.
For example, drawing up a business plan, you can find out that a large service center will be unprofitable. At the same time, a smaller workshop can give the business owner more income.
The prospects and profitability of a potential service center can greatly depend on the starting amount. Of course, it is much preferable to choose the option using your own funds, while avoiding bank loans. In the second case, it will take significantly more time to achieve payback, and even more profit. In the case of using borrowed funds, you need to carefully draw up a business plan.