Alfa Health Center in Moscow is a multidisciplinary clinic, ready to provide clients with the widest range of services. This hospital is a project of the Alfa Insurance Group, which began its implementation in 2008. The company itself notes that the need for it arose in connection with the improvement of standards in the healthcare system and the development of voluntary medical insurance. As a result, a network of clinics under this brand opens throughout Russia.
Company Features
Alfa-Health Center in Moscow notes that the main goal of the project is to meet the needs of patients who need exceptionally high-quality medical services. At the same time, advanced information and medical technologies are used.
At the moment, in addition to the center in Moscow, similar ones are already operating in other cities of Russia. In Kirov, Perm, Saratov, Samara, Nizhny Novgorod, Yaroslavl, Tyumen, Murmansk, Rostov-on-Don, Yekaterinburg and Berezniki.
Clinic Alfa Health Center in Moscow is equipped with highly professional modern equipment, as well as an excellent laboratory base, on which there is everything necessary to conduct an examination with high accuracy, to diagnose even rare diseases in complex cases.
Only highly professional specialists are recruited to the clinic, who have behind them an impeccable length of service, as well as medical categories that correspond to their knowledge and skills. It is noteworthy that the selection of candidates is approached with particular care using computer tests. They were specially designed for candidates for medical specialties based on medical systems that are used today in the UK and the USA.
Candidates are considered by the certification committee of the Alpha Health Center clinic in Moscow, which tests exceptional skills in the treatment of diseases and diagnostics, and not only within their medical specialty, but also emergency medical care. The assessment of the work of medical personnel is carried out regularly, the quality of customer service is checked literally at every stage.
Benefits
The clinic "Alpha Health Center" in Moscow note that they have a large number of advantages over similar hospitals. An important role is played by the fact that the metropolitan branch is part of a large federal network of clinics with offices in many regions of Russia.
On the basis of the Alpha Health Center medical center in Moscow, it is possible to go through an exhaustive cycle of diagnostic and outpatient services at a time convenient for the client, and at reasonable prices. Patients in the clinic will encounter qualified specialists who work on modern equipment from leading manufacturers on the planet.
The center has its own laboratory, which allows you to get the results of all the necessary analyzes in the shortest possible time, and they are made with high accuracy. Clinics are conveniently located, you will not meet the queues in them, as a preliminary appointment is made at a time convenient for the patient. He is then informed via SMS so that he arrives on time.
Clinic Address
Now there is only one clinic, "Alpha Health Center" in Moscow on Komsomolskaya. You can get into it when you are in Building No. 17, Building 11. You can get to the Alfa-Center Health clinic in Moscow on Komsomolsky Prospekt by public transport in two ways - from the Park Kultury metro station and the Frunzenskaya metro station.
The clinic is located near the Moscow River and Frunze Embankment. In close proximity is the church of St. Nicholas, a shooting range, Moskombank, the movie theater Formula Kino. Horizon".
From the metro on foot
You can get from the Park Kultury station on foot, turning right and going to the overpass on Komsomolsky Prospekt. You will need to get to the stop “First Frunzenskaya Street”, it will be the third on the way, another landmark - the third traffic light from the Garden Ring. Before stopping, you will need to cross the crosswalk to the other side of Komsomolsky Prospekt.
On the left you will notice the Bavarius restaurant, you need to go around it, go deep into the courtyard by about 150 meters. The building of the clinic you should immediately notice, it is three-story, sand-colored with a green roof.
From the Park Kultury station on a trolleybus
You can also get from the Park Kultury station to your destination using ground public transport. When leaving the subway, turn right. At 50 meters there will be a trolleybus stop number 28.
On it you will need to get to the stop "First Frunzenskaya ulitsa", and then follow the route described earlier.
From the Frunzenskaya station
It’s even closer to the Alfa Health Center clinic in Moscow from the Frunzenskaya metro station. To do this, go out into the city, go around the cafe called “Mu-Mu” on the left side, and then move through the square to the traffic light.
Then go to the other side of Komsomolsky Prospekt, where you will notice the Bavarius restaurant. Next, follow the route already described in detail in this article.
Service list
The clinic provides a wide range of services for adults and children. Patients can get an appointment with an obstetrician-gynecologist, allergist-immunologist, gastroenterologist, dermatologist, cardiologist, nutritionist, mammologist, cosmetologist, chiropractor, neurologist, masseur, oncologist, ophthalmologist, psychiatrist, otolaryngologist, cardiologist, vascular surgeon, rheumatologist, vascular surgeon, rheumatologist, vascular surgeon, rheumatologist, vascular surgeon surgeon, therapist, dentist, orthopedist, urologist, physiotherapist, phlebologist, endocrinologist, surgeon and endoscopist.
The clinic has a large list of dental services. These are periodontology, prosthetics and implantology, orthopedic, surgical and therapeutic dentistry, aesthetics of the tooth.
Here you can go through laboratory tests, digital radiography, examination on ultrasound equipment. Additionally, you can get vaccinated, go to a day hospital, call a doctor at home, go to the operation unit, emergency room, pain treatment center.
Impressions
Reviews about the medical center "Alpha Health Center" in Moscow can be found very different. It is worth recognizing that most of them are positive. There are impressions of visiting individual doctors, as well as generalized reviews of the Alpha Health Center medical center in Moscow.
Highly professional diagnosticians are especially often noted here. They can identify the disease even in a complex and unusual situation in which other doctors simply capitulate. In addition, local specialists are not only high-level professionals, but also practice a human and compassionate attitude towards customers.
Politeness and attentiveness
In the patients' reviews of the Alpha Health Center in Moscow, almost without exception, they note polite and attentive doctors, the effect of their work is visible almost the next day. This testifies to the fact that truly specialists work here, who have the most place in the clinic. Also around is always a pleasant interior; there is a convenient and ample parking for visitors.
Parents respond especially well to communicating with children's doctors. It is evident that they are not the first day they encounter minor patients, being able to find an appropriate approach to them.
Bad reviews
However, not all reviews of the Alfa Health Center in Moscow are positive. There are patients who remain dissatisfied with the service and the quality of the services provided.
Especially often they complain that during preliminary communication with the center’s specialists, they are not always frank, advising on a particular service.
In addition, patients often face a lack of convenient time for appointments with a doctor. Some Muscovites, who personally used the services of this medical center, insist that the desire of employees providing paid medical services is fully manifested here, to send the patient for an additional paid examination, which he does not need at all, just to earn more on it money.
According to customer reviews, often different doctors repeatedly refer one patient for a blood test (up to six times), in search of a problem you have to go around ten doctors, take an x-ray and visit the magnetic resonance imaging office. As a result, after a five-minute communication with the doctor, which at the same time costs a standard two thousand rubles, the doctor only sends for the next paid analysis. It is good if these costs are covered by a voluntary health insurance policy, but as a result it turns out that public money is wasted in vain, since it is completely impossible to advance in solving the problem.
Call Center Work
They also complain about the poor quality of the call center, where patients often have to deal with poor service. Also, patients complain that they are often not happy to see them even at the reception.
For example, in a call center, a client is informed that a certificate to the pool costs 900 rubles, but in reality it turns out that this is only the amount that needs to be paid in order to pass tests. In fact, several more doctors are required to go through the site, as a result, the certificate will cost approximately two thousand rubles.
Opinion of employees
According to the reviews of the employees of Alfa-Center Health in Moscow, one can get an idea of the situation in the workforce and understand how the employees themselves relate to it.
It is worth noting that there are both positive and negative impressions of doctors and nurses about this clinic. However, it must be recognized that the vast majority of good reviews are associated with factors that often do not play a decisive role in the work of the clinic.
For example, employees note that the medical center is located within walking distance from the metro station, to get here simply from almost anywhere in Moscow. There are large and clean rooms. Some estimate that the authorities work strictly but fairly, supporting hardworking workers who are not afraid of difficulties.
In the "Alpha Center Health" official registration with the provision of paid sick leave, vacation at a convenient time of the year. In addition, they are ready to pay a decent salary on time and without delay.
Well, here they relate to young employees. They are allowed to work on a flexible schedule, the built-in system makes it possible to efficiently distribute their time and patients. The workload of the doctors is small, which allows each patient to devote as much time as necessary. In addition, the medical center has modern and highly professional equipment, which many other medical institutions can envy. Experienced specialists on modern equipment help to determine in time what kind of health problems a patient has.
What are employees dissatisfied with?
Among the negative reviews, some employees complain about the low salary, which is lower than the average for the city, it is about 60-70 thousand rubles per month. In this case, the most opaque system of calculating bonuses and bonuses is used, which should be accrued at the end of each month. For example, the bonus does not depend on the number of patients served, but in the summer it is often necessary to get a “bare” salary without any extra charges.
In general, the number of patients is not very high, since management does not seek to invest in an advertising campaign.
Some employees are faced with a situation where a new employee is invited to a week-long internship, which simply promise to call back, no longer contact him. The result is that the doctor is wasting his time.
Some management representatives, according to doctors, are dismissive of staff. With external culture, in reality, everything turns into lies, hypocrisy and disrespect for its employees. As a result, many come to the conclusion that private clinics, in principle, are aimed only at profit.