Today, hospital 20 (Rostov-on-Don) will be presented to your attention. What does this organization represent? What services does it provide? What are the advantages and disadvantages of this institution? Understanding all this is not as easy as it seems. Numerous reviews of patients who leave about the institution quite often will help to answer these questions. Often they are fundamentally different. This is a normal occurrence. All patients have their own requests for hospitals. Therefore, someone may like the service, for someone it will be unacceptable. Despite this fact, the main points that are important for an adequate assessment can still be distinguished. So what does a potential client need to know about hospital 20 in Rostov-on-Don?
Short description
The first step is to understand what constitutes the institution under study. Maybe you can’t get any specific services here? Fortunately, Hospital 20 (Rostov-on-Don, the city the organization is located in) is a multidisciplinary center. Here you can get services for most medical services.
A distinctive feature of the hospital is that it is designed for both adults and children. That is, it envisages a huge number of departments. Among them are children. The bulk of medical facilities do not have this feature. They usually specialize in either adult treatment or child care.
In general, the 20th hospital is a place where you can get help for both adults and children. It pleases many. What other features should citizens know before contacting here?
Institution structure
For example, about what specific departments are available in hospital 20 of Rostov-on-Don. This is an important point. Diversification does not mean that you can receive absolutely all medical care.
The structure of the hospital is slightly different from the generally accepted type. Among the departments distinguish the following components:
- polyclinic (children and adults);
- traumatology;
- burn compartment;
- surgery
- pediatrics
- somatic department;
- nephrology;
- neurology;
- cardiology
- therapeutic department ;
- gynecology;
- a hospital;
- Dentistry
- maternity ward;
- women's consultation;
- Department of Newborn Pathology.
Accordingly, you can even lead a pregnancy in the specified institution. It pleases many. Hospital 20 (Rostov-on-Don) is a universal place for receiving medical care. What do visitors think of him? Are they satisfied with the service?
Location
It has already been said that this hospital is located in Rostov-on-Don. And what is her specific address? Where do I need to go to get medical care?
A distinctive feature is that all previously listed offices are in the same place. There are several separate buildings, but they are all located on a single territory.
The city where the diversified 20 hospital is located is Rostov-on-Don. The address of this organization is as follows: 39, Kommunistichesky Avenue. A medical facility is located on the outskirts of the city, in the Soviet district. Nearby there are separate district hospitals and clinics. Reaching the institution is not as difficult as it seems. Therefore, attention should be paid to it. The absence of problems with transport quite often pleases potential visitors. And the fact that the hospital accepts both adults and children is the biggest advantage.
Contacts
The next point to which attention should be paid is the means of communication with the organization. In order to get an appointment with a doctor, as a rule, you have to make an appointment in advance. Also, sometimes I want to know how this or that patient feels in a hospital. It’s not necessary to go to the hospital for this.
But what then? To support communication, the organization offers several options. You can write to e-mail: gb20@aaanet.ru. This technique will allow you to find out all the information you need about the hospital, as well as make an appointment with a doctor. It is noted that such a scenario is not recommended for recording with specialists. It is also better to refrain from it if you need to receive information about the institution as soon as possible. The average response to an email comes in 1-2 days. So you have to wait a while. Not too good a way to communicate, albeit modern. But sometimes you can use it.
Hospital 20 (Rostov-on-Don) is also available for telephone communication. It is this technique that is often used. Patients indicate that getting to a medical facility is not so easy. Although much depends on which place you need to call. For example, it’s easier to get to the hospital than to the clinic’s registry. In general, there are no complaints about telephone communications. You can make an appointment with a doctor and get answers to all your questions as soon as possible.
And then what kind of telephones can be used to contact a medical institution? And in what period of time to call? These are important points. For example, the clinic does not work at night. Therefore, it is impossible to get through to her. And the hospital is available for telephone calls around the clock.
Phones Hospital 20 (Rostov-on-Don) offers a lot. But most often, the following contacts are distinguished among them:
- 8 (863) 271-96-05 - hospital;
- 8 (863) 271-99-82 - recording to specialists (anyone, including therapists);
- 8 (863) 271-99-83 - reference (registry);
- 8 (863) 243-45-05 - women's consultation, reception.
These are the main phone numbers. It should be noted that each department has its own combinations to support communication. A complete list can always be seen on the official website of the organization. Otherwise, the help desk will redirect the caller to the department that he needs.
Doctors
Now it’s clear which 20 hospital (Rostov-on-Don) has an address. And how can I contact this organization, too. In fact, everything is not so difficult. Getting to the hospital is not difficult, getting through is the same.
Which organization receives feedback? They can not be called unambiguous. Each has its own view on the service and working staff. Special attention should be paid to doctors who work within the walls of the institution under study. It is about all departments at once.
The thing is that the 20th hospital (Rostov-on-Don), gynecology in particular, receives positive opinions about doctors. Mostly educated people work here, they know their job exactly. There are many candidates of medical sciences, there are also doctors of the highest categories. They are found among specialists often. Pay attention to their patients. Try to find an approach to each visitor. Extra tests are not prescribed. This is what we can say about adult doctors.
Children's Hospital 20 (Rostov-on-Don) receives about the same reviews about the specialists working here. They are mostly positive. It is indicated that children are treated with attention. They don’t lisp, but they don’t scare the kids, they carefully examine them. They also try to find an individual approach. And often it succeeds.
But that is not all. Sometimes you can find opinions that contradict all of the above. Allegedly, unscrupulous doctors work in the hospital in all departments. They are inattentive to patients, make erroneous diagnoses, unfriendly.
What to believe? Mostly the first category of opinions. But do not forget about the second. In fact, there is no carelessness in the hospital. Each is given enough time. No one is safe from a wrong diagnosis. But as practice shows, doctors usually additionally prescribe tests that help make a final decision. There is no rudeness either. Some hostility is sometimes found, but extremely rare. As a rule, at the end of the working day, when doctors are seriously tired. They simply no longer have the strength to smile. However, some advise just to carefully choose a treating specialist. Then there will be no significant complaints.
Minor staff
What else should you pay attention to? For example, how the staff in this institution works. What can the polyclinic of 20 hospitals offer (Rostov-on-Don, Sovetsky district), as well as a hospital and a hospital?
Secondary personnel here are working far from the worst. In general, visitors are satisfied. A lot of new, young professionals. But they are all distinguished by their professionalism. Nurses try, like doctors, to find an approach to each patient. Especially when it comes to children. Many parents note that the nannies in this hospital are good and pleasant girls.
All procedures are carried out in compliance with the rules, as well as carefully. If necessary, you can call a nurse for help at any time - she will definitely come. In particular, when it comes to staying in a hospital. There is a nursing post where someone is sure to be.
It is noted that no rudeness towards patients is observed. This fact leaves a good impression of being in the hospital. It's not scary to come back here again.
These are the conditions offered by the 20th hospital (Rostov-on-Don), a children's department or an adult - this is not so important. Many reviews indicate that every visitor is trying to encourage and support. Most often, pregnant or newly mummified mothers remain happy. To such patients the most attention. But at the same time, all the others do not remain in the shade.
Situation
An important point is the environment. Especially for the children's department. Clinic 20 of the hospital (Rostov-on-Don) offers its visitors a fairly comfortable stay. This establishment is being repaired from time to time. At the moment, it is noted that the clinic has redecorated. The administration replaces furniture, as well as some medical devices. In general, the clinic has a pleasant atmosphere. A private medical center is far away, but the eye is pleasing. There are no particular complaints.
What about the hospital stay? There are more complaints to him. City Hospital 20 (Rostov-on-Don, Sovetsky District, Communist Avenue), as already mentioned, is repaired from time to time. At the moment in hospitals there is also a cosmetic repair. But at the same time, the departments are constantly being repaired. This brings some inconvenience to visitors and patients. Nevertheless, such events do not cause a negative. After all, after the repair, a pleasant atmosphere reigns in the hospital, everything is done so that customers are ultimately comfortable.
Of course, wards in hospitals vary. There are paid, in them, as you might guess, more expensive repairs, as well as such facilities are intended to provide greater comfort. It is for him that patients pay. At no cost, the decor is less expensive, but worthy for a government agency. The rooms are light, always clean, the furniture is new. Not the hotel conditions, but 20 inconveniences during their stay in the hospital, the hospital does not feel any special.
Food
What other features are recommended to pay attention to? Sometimes reviews emphasize the special nutrition that is offered within the walls of the institution. What guarantees to its patients the 20th hospital (Rostov-on-Don)?
It is noted that in general the menu is not distinguished by its variety. But with all this, they are preparing well in the hospital. It is possible that some dishes will not be to everyone's taste. Indeed, in a medical institution, depending on the reason for their stay, they try to serve diet food. It is easy to guess that children do not particularly like it. Some adults, as already mentioned, are also not enthusiastic. But there is no direct negative to the organization of food. Numerous reviews indicate that the menu as a whole is poor, but tolerant.
If you wish, you can ask loved ones to bring homemade food. There are no special prohibitions on this. The exact list of allowed foods is recommended to be found in each department. Bans, as many have noted, depend on the nature of the disease. Therefore, do not be surprised if some dishes that are banned were taken away at the entrance to the hospital, at the duty station. This is a normal occurrence. All that is withdrawn from visitors is given at the exit.
Pay or not
Next point: Hospital 20 (Rostov-on-Don) offers both paid and free services. Some patients wonder whether to pay for a particular service. In fact, everyone decides this question independently.
Some reviews look intimidating. They indicate that the hospital has a terrible attitude towards the “free” ones, they do not pay attention to anyone, the doctors are constantly disappearing somewhere. The conditions of the stay are not encouraging. But the “payers" luckier. Near them there are always doctors, all friendly and helpful, kind and understanding. Such opinions make patients think about paying for services.
In fact, there is no significant difference between the services of those who did not pay and the “payers”. Everyone is treated with understanding, respect and attention. The only thing you should look at is the conditions of your stay. In free patients, as already mentioned, they are worse. But still remain at a decent level. But the "payers" give money for increased comfort. Therefore, it all depends on personal preferences. For a fee you can get a superior room, single. While free beds in the hospital are designed for 5-6 beds.
About the schedule
What else attracts 20 hospital (Rostov-on-Don)? Reception at the hospital is different. It all depends on which part of the institution is being contacted. This has already been said. In general, the work of the registry and clinic, and the hospital pleases patients. They do not always serve them quickly, but there are no serious complaints about this.
It is important to understand that the hospital has a clear work schedule. Only at a certain moment will it be possible to get through, for example, to the registry. When are potential patients able to take advantage of the hospital?
Currently working around the clock:
- emergency rooms (children and adults);
- hospitals;
- maternity ward.
The clinic operates from 8 a.m. to 8 p.m. daily, from Monday to Friday. It is noted that you can get through to her earlier. The reception (20 hospital, Rostov-on-Don), whose phone number was indicated earlier, receives calls from 7:30 in the morning. Many point out that implementing an idea can be very problematic. Therefore, it is better to make calls later.
Women's consultation works just like a clinic, but with some differences. On weekdays, the schedule is similar - from 8:00 to 20:00. At the same time, on Saturday, women also have the right to appeal to the LCD. True, only until 12 days. But Sunday is the official day off.
The schedule of narrow specialists is recommended to be found in the registry. As well as the work of MRI. 20 hospital (Rostov-on-Don - the city in which the institution is located) offers this service absolutely free. And it pleases many patients. True, getting on an MRI scan is very problematic: the recording goes several weeks ahead.
Summary
What can be summed up? 20 hospital (Rostov-on-Don) reviews receive a variety. Both positive and negative. In general, this organization is really good for a government agency. She is far from private in terms of comfort. But visitors do not express a particular negative to her. There are drawbacks, only they do not affect the quality of treatment.
The good news is that the hospital offers MRI services 20. Rostov-on-Don cannot boast of a large number of MRI devices in the city. The institution under study allows you to receive the specified service for free, and for a fee. In the first case, it is difficult to quickly realize an idea.
Should I contact here for help? Yes, if there is a desire. Both adults and children can go to the doctor. Medical assistance will be provided without fail to all visitors. But only within the previously specified schedule. They won’t take anyone longer. All work exactly as much as they should. Children's Hospital 20 (Rostov-on-Don) or adult - it does not matter which unit we are talking about. The main thing is that this institution attracts patients.