Samples of complaints to the management company. Complaint about the inaction of the management company (sample)

Today, samples of complaints to the management company will be presented to the attention. These papers raise a huge amount of questions among the population. Indeed, not everyone understands how to write complaints under certain circumstances. You also have to figure out where to send a particular letter. What to pay attention to the population? How to make a complaint? What will help bring the idea to life? All this will be discussed later. In reality, everything is simpler than it seems at first glance. Each citizen is able to independently realize what has been planned without much work.

What is a complaint against the Criminal Code

The first step is to understand what the samples of complaints to the management company are. What documents are we talking about?

The thing is that a complaint against the Criminal Code is a way of responding to the inaction of service firms. A peculiar form of upholding one's rights and opportunities. Sample complaints are just a model for building population requirements. In the case under study, violations or inactions of management companies discussing a house.

Accordingly, each document will be distinguished by its originality. But some patterns still apply. You can rely on them in order to know how approximately the complaint looks in a particular case.

Where to go

And where to send the studied paper? Residents often make complaints, but cannot find an organization that will review the document in the prescribed manner. How to act in such circumstances?

To date, a complaint to the management company (a sample for heating or other reasons will be presented later) is sent:

• to the housing inspection;
• Rospotrebnadzor;
• to court (usually district).

It all depends on the cause of the discontent of the population. Usually, claims are settled out of court. And only in extreme cases, complaints are made and sent to the courts.

Types of Complaints

It should also be borne in mind that the document under study can be presented in several forms. Which ones?

Firstly, you have to remember - a complaint against the Criminal Code is made only in writing. It is important. It is sometimes permitted to compose a document on a computer and print it. Today, you can also use the electronic interpretation of the complaint. But the fact remains - the paper must be written.

Secondly, there are several types of complaints. Namely:

1. Personal / single. Such a document is usually written by only one person; in practice, such complaints are rare. They do not have special significance.
2. Collective complaint. The most common type of document. It is compiled by several tenants / houses / entrances, then served in the prescribed manner to various authorities. Typically, it is precisely such sample complaints to the management company that are effective.

On this we can finish the classification of the studied paper. As already mentioned, in fact, it is collective complaints that take place. They respond to them faster. After all, one person who complains about the Criminal Code is not a problem. And when there are many dissatisfied, this means that the service organization does not really fulfill its duties.

The order of treatment

There is a certain procedure for submitting complaints to the management company. It must be adhered to by all residents who have certain claims. How to act?

To date, any claims for actions / inaction of the Criminal Code are accepted in the following order:

1. A citizen or group of residents makes a complaint. Rules for writing a document and some ready-made templates will be presented later.
2. The document is sent to the management company of a house.
3. Awaiting response from organization. The complaint can be considered, and the problem is resolved. Or the Criminal Code ignores requests made by residents.
4. In the second case, it is necessary to get any evidence of an appeal to the management company with a complaint in the prescribed manner. After that, a new appeal is written. But it is already being submitted to the Rospotrebnadzor or housing inspectorate.
5. Appeal to the court is an extreme measure. With a complaint of the established form, it is recommended to go to this body after the inaction of housing inspections. Be sure to provide evidence indicating attempts to resolve the dispute in pretrial order.

It is such an algorithm of actions that it is recommended to adhere to the residents of any houses in case of complaints to the management companies that service apartments. And how is the document being studied compiled? What will a collective complaint to a management company look like? A sample documentation, presented a little later, will help to understand this issue.

Document start

So, now you can consider the rules for writing complaints. Remembering them is not as difficult as it seems. There are general recommendations that will help bring the idea to life.

Great attention is paid to the beginning of the document. It will be the same for all types of complaints about the management company. The following tips will help:

1. The organization in which the letter is sent is initially written in the upper right corner.
2. Under this inscription is the name of the head of the Criminal Code or GZHI. Optional, but it is advisable not to neglect this feature.
3. Next, you must write the full name of F.O. of all persons who apply and subscribe to the complaint. Be sure to indicate contacts for communication with dissatisfied citizens.

All these are general tips that will help to correctly identify the persons involved in the case. Such rules apply not only to complaints, but also to other letters.

Main part

What's next? Now you can pay attention to more significant nuances. How is a complaint filed to the management company against the management company? A paper sample will be presented after studying the rules for compiling it.

The following guidelines will help in writing the document:

1. In the middle of the sheet you must write "Complaint." The reason for the appeal is indicated below.
2. The main part is a place where tenants in a brief, but at the same time expanded form, talk about their complaints. The story is written with details.
3. If there is any evidence of any actions, they are indicated in the complaint, and are also listed at the end.
4. Be sure to write the purpose of the appeal of dissatisfied persons.
5. The document ends with affixing the date of application and the signature of all applicants.

Based on all of the above rules, you can see how the samples of complaints to the management company will look like. How are such documents drawn up?

Default

A very common case is the failure of the UK to fulfill its duties. How to act in such circumstances? What will the complaint about the inaction of the management company look like? A sample of this paper, presented below, will help to correctly record those or other complaints of residents.

Today you can use the following template:

“We, the residents of house No. 5, located at Moscow, Ivan Susanin Street, are requesting to respond to the inaction of the StroyGrad management company. On August 15, 2013, we filed a complaint with the Criminal Code about the failure to fulfill obligations to maintain the apartment building. Namely - improper cleaning at the entrance, as well as the presence of a broken elevator. But this document did not bring any results. Evidence of the appeal is presented. Please respond to our complaint and affect the management company StroyGrad. "

There is nothing difficult or special in the preparation of the document. This pattern is often the case in most cases. What might a different complaint in the GLC about a management company look like? A sample of it is presented below!

Heating

Sometimes claims arise on issues related to the heating season. Residents very often turn to the management companies serving their homes to solve many problems.

A sample complaint from residents about a heating management company is sometimes interpreted as follows:

“We, residents of the apartment building located at 45 Petrishcheva Street, St. Petersburg, please pay attention to our complaint. Due to weather conditions, the heating season in the city began on October 5, 2017. But from then on today, heating is not supplied to our house. The management company did not react to our complaint. Evidence of the lack of heating and appeal to the Criminal Code are attached. "

This is another template that you can rely on when compiling a document. As you might guess, we are talking only about the main part of the paper. In a similar way, a complaint is filed with Rospotrebnadzor about the management company. A sample of any given template can be slightly modified and redirected to the specified service.

Advertising

Sometimes residents say that they are putting up illegal advertisements in their entrances. Management companies are required to deal with this problem. But in practice, such cases are ignored. Now it’s clear how to make a complaint about the management company. The sample published below will help to indicate the dissatisfaction of the population with advertising in the entrances.

The document template is as follows:

"I, Ivanov Ivan Ivanovich, living at the address: 7, Melnikova St., Saratov, Russia, I ask you to respond to illegally placed advertisements in our entrance. On the morning of May 7, 2008, I found advertising banners on the ground floor of our house "Their photographs are attached. Nobody reacted to my numerous appeals to the Criminal Code. Please remove the illegally placed advertisements in our house."