Reviews about the Ozerki pharmacy are being studied by many of those who use the services of this pharmaceutical company. Here you can find the widest range of medicines and products intended for beauty and health. In this article, we will talk about the network of pharmacies, addresses, opening hours, and reviews that customers leave.
About company
It is worth recognizing that the reviews about the Ozerki pharmacies are very diverse. This company positions itself as a network with a wide range of drugs and low prices. It was founded in 1998.
Since 2014, the Ozerki pharmacy chain has been part of the influential group of companies ERKAFARM, which is considered one of the leaders in the domestic pharmaceutical market.
As a result, Ozerki remains the largest pharmacy chain in the Russian Federation, which operates in a discounter format. Moreover, she is one of the most influential in the number of visitors served. Currently, the system has more than 400 pharmacies.
The company directly cooperates directly with leading domestic and world pharmaceutical manufacturers and its suppliers. This allows you to ensure that only certified and really high-quality products are available on pharmacy shelves.
The network is actively attracting new customers who can use the Ozerki pharmacy card Health Care. In fact, this is a unique loyalty program that allows regular customers to be able to purchase medicines at special prices. The necessary drugs for which you are given a discount are selected based on the individual needs of each program participant.
Benefits
The company emphasizes that its employees are exceptionally highly qualified specialists. These are pharmacists and pharmacists who are ready to assist the client at any time, to suggest something when choosing drugs, to advise on the latest cosmetic products that appeared in the assortment.
Over the years, the network of Ozerki pharmacies in Moscow and other cities where its representative offices are open has repeatedly received public and professional recognition. For example, in 2015 and 2016, she became the triumph of the Green Cross international pharmaceutical award, and by the end of 2017 she was named among the owners of the Platinum Oz award in the nomination Project of the Year.
For many years now, the company has been recognized as an authoritative pharmacy brand that is loved by Russians in different regions of our country.
Contacts
Initially, Ozerki pharmacies began to operate in St. Petersburg and Moscow. Today, the head office in the Northern capital is located on 2nd Murinsky Prospekt 51a, and in the Russian capital - on Bolshaya Akademicheskaya 6.
More than 400 branches operate in different regions of the Russian Federation. The company has its own representative offices in the following regions and republics:
- Belgorod region;
- Volgograd region;
- Rostov region;
- Vladimir region;
- Penza region;
- Vologda Region;
- Oryol Region;
- Novosibirsk region;
- Kemerovo region;
- Krasnoyarsk region;
- Krasnodar region;
- Lipetsk region;
- Nizhny Novgorod Region;
- Novgorod region;
- Yaroslavskaya oblast;
- Ryazan Oblast;
- Saratov region;
- Saransk region;
- Tyumen region;
- Smolensk region;
- Chuvash Republic.
The operating hours of Ozerki pharmacies vary by region. Most open at nine or ten in the morning and work until six or seven in the evening.
Online Shopping
Having begun to develop in Moscow and St. Petersburg, Ozerki pharmacies strive to keep up with the times. In this regard, today they provide customers with the opportunity to order goods online.
Through the Internet, any client can make an order at the Ozerki pharmacy. The company guarantees that the processing time of the order will be no more than three hours. At the same time, in the branches of St. Petersburg and the Leningrad Region a minimum order value of one and a half thousand rubles was established. In other regions, there are no such restrictions.
You can make an order by calling the Ozerki pharmacy or directly on the company's website. However, home delivery of medicines is not carried out. The buyer or one of his representatives have the opportunity to receive the goods in one of the network branches. The company emphasizes that they do not plan to develop distance selling drugs, since it is prohibited by Russian law.
When placing an order, the buyer will have to leave personal information about himself. In particular, surname, name and patronymic, phone number, email address. The company guarantees that this information, being confidential, is not subject to disclosure.
You can redeem ordered goods only after receiving the appropriate notice that the order is ready for delivery. Up to this point, it makes no sense to come to the Ozerki pharmacy in Moscow or in any other region of Russia, since the drugs you need may simply not be brought in.
For the convenience of visitors, all pharmacies are equipped with special windows for issuing orders, as well as an electronic queue system. For those who made a purchase of drugs over the Internet, it is separate.
Payment must be made locally with a credit card or cash. If you pre-paid the order online, then the funds in your account will be blocked until you receive a cashier's check. To receive the order, you will need to indicate the phone number with which you confirmed the payment, or the last four digits of your bank card with which the payment was made.
If the buyer refuses to do this, the order is not issued, and the blocking of funds on the card is removed after the expiration of the period, which, as a rule, is up to five days.
To get a discount when placing an online order, at the time of payment you will need to present a discount card. Please note that after you receive a message that you are ready to give out the finished product, you should hurry to pick it up. It is stored in a pharmacy for one day. After that it will be disbanded.
Be careful, because after completing the order you can’t make any corrections: change the number of items, the place where you are going to pick them up. By phone pharmacy "Ozerki" you can cancel the order.
If among the drugs you have chosen there are those that are dispensed only by prescription, the pharmacist has the right to verify that you have this document in your hands when issued.
Promotions and special offers
This company is very popular because it is developing its own brand - "Ozerki. Pharmacy. At home." The desire to open branches within walking distance from large residential complexes has paid off. Today, many prefer to visit this particular pharmacy, although the competition in the market is very high.
In addition, customers are attracted by a large number of shares in the Ozerki pharmacy, which make purchases profitable and affordable drug prices. For example, when paying for an order with a card on the site, the client receives three times more bonuses on the Health Care card than with another method of purchase and payment. To do this, you just have to place the appropriate order and choose a payment method with a card so that the funds in your account are blocked in advance until you pick up the goods.
Please note that bonuses are accrued two weeks after the purchase. In addition, they are not added if you order goods with extra bonuses. You can spend bonuses within six months after purchase. After that, they will burn.
It is worth noting that you can constantly buy goods at Ozerki pharmacies with attractive discounts. Promotions and special offers for various positions presented in the assortment are valid all year round.
For example, you can currently get:
- Scholl file at a special price for just 399 rubles;
- upon purchase of two Vichy masks marked with a special icon, the third one will be given to you as a gift;
- take advantage of a 20% discount after buying a tonometer with a basic adapter.
When making purchases with a Sberbank card, you have the opportunity to receive 0.5% of THANKS bonuses. You can exchange them, paying for purchases in this pharmaceutical network. Bonuses can be covered up to half the cost of purchases. Please note that some products do not participate in this promotion. You can find their complete list at the pharmacy staff.
"Health Care"
The concept of bonuses at Ozerki pharmacies has long been familiar to everyone. Regular customers regularly use the updated Health Care program, receiving discounts and bonuses after each purchase. For every hundred rubles in the check, the client receives five bonuses. Ten bonuses are equal to one ruble. They can pay up to 99% of the purchase.
Please note that this will only be possible after registering your card.
To become a member of a profitable program, you need to get a discount card, which is issued when making any purchase. In this case, you will need to pre-register on the site or fill out the appropriate form in the pharmacy itself.
Use a card with every purchase to save bonuses. You can do this even if you left the card at home. Just call your phone number.
Range
The widest selection of medicines at Ozerki pharmacy is presented to customers on a daily basis. Here you can buy drugs for almost any occasion:
- antibiotics
- from cardiovascular disease;
- antiallergenic drugs;
- painkillers, anesthetics and antispasmodics;
- antiseptics;
- antioxidants and vitamins;
- from hemorrhoids;
- from AIDS and HIV infection;
- homeopathic remedies;
- hormones;
- dermatological preparations;
- from gynecological diseases;
- from diseases of the stomach, intestines and liver;
- from diseases of the genitourinary system;
- medicinal herbs;
- from psychiatric and neurological ailments;
- from oncological diseases;
- to increase potency;
- from flu and colds;
- with metabolic disorders and for weight loss;
- antimicrobial agents;
- drugs that help to overcome alcoholism, smoking and drug addiction.
In reviews of the Ozerki pharmacy, many customers note affordable prices for many items presented in the assortment. Goods sometimes turn out to be much cheaper than in other pharmacy chains.
For example, if you have a cold, they may offer you a dry cough syrup for children at five rubles per bag, Paracetamol for 4.5 rubles, acetylsalicylic acid for 5.5 rubles, and Ibuprofen for 18.5.
Of course, if the disease is more serious, it will require expensive and more effective drugs. As a rule, these are antiviral agents. “Allokin-alpha” costs 7450 rubles, “Panavir” - 3760 rubles, “Tsivalgan” - 10116 rubles.
The popular and inexpensive antimicrobial agent "Phthalazole" can be purchased for 23 rubles. There are drugs from a different price category. The cost of the Nutri Expert Colloidal Silver preparation is set at 2940 rubles.
Other categories
In addition to medicines and dietary supplements, products are presented in the following categories:
- cosmetics;
- hygiene;
- medical products and devices;
- household chemicals;
- funds for mom and baby;
- household products;
- stationery;
- optics;
- Goods for pets.
It is worth noting that cosmetics that you can purchase at the pharmacy are traditionally popular. In this category - hygienic lipstick, powder with talcum powder, sea bath salt, wet wipes for removing makeup, aromatic oils, face creams, hair loss serum.
Among medical devices and products, customers can purchase pregnancy tests, compressor inhalers, diapers for adults and children, oral irrigators, thermometers, and glucometers.
Customer Impressions
There are many positive reviews about the Ozerki pharmacy. Regular customers note that in recent years the network has grown significantly, which has increased the availability of pharmacies for residents of most areas in the cities where it is represented.
At the same time, for many items, visitors note that the prices are really lower than in most other pharmacies. Significantly more expensive are only consignments of drugs that come at a new price. In addition, here you can rarely hear stories that some of the patients came across a fake.
Customers master new technologies. In particular, the ordering of drugs via the Internet, as well as the ability to learn by telephone the availability of medicines and book them. In this case, it will be possible to get them without a queue, which is very convenient, especially if a visit to the pharmacy is planned early in the morning or immediately after work, when the main influx of visitors is observed.
In addition, there are constantly held promotions that allow customers to pay significantly less, save significantly.
Negative
It should be recognized that most reviews about pharmacies are still negative. Many say that they are not selling the cheapest drugs here. Although the cost of individual drugs and medicines is low, you can still find pharmacy chains in which they will be even cheaper.
The main trouble of Ozerki pharmacies, especially in Moscow and St. Petersburg, is the queue. Some buyers even conduct their own investigations to find out what time it is better to come to face a small number of visitors.
As a rule, at every cash desk there is a queue of at least ten people. This despite the fact that in most pharmacies there are always five or six windows. As a result, a relatively small area is completely packed with people. To withstand such a test is not easy, especially for a person with health problems. And it takes at least 15-20 minutes to queue in a stuffy room. Often this leads to unpleasant and even scandalous excesses. You can find stories about how older women arrange a conflict due to the fact that they are confused, who is behind whom. Often this leads to almost fights between senior citizens.
In addition, complaints about the quality of goods, which is very doubtful, have recently become more frequent. For example, customers can buy face gel, which had been used for many years before, but purchased it elsewhere. In the Ozerki pharmacy, as a rule, it turns out to be cheaper, but with a completely different consistency, which raises many questions and suspicions about the poor quality of the goods.
More and more reports that customers have to deal with fakes. For example, a gel after mosquito bites, which completely does not relieve itching. Perhaps the most outrageous is the fact that customers regularly encounter rudeness and disrespectful attitude from pharmacists and pharmacists. Sellers regularly break down on buyers, pouring on them their fatigue, irritability and lack of education. Throw change and a discount card to customers with such force that they have to be collected on the floor.
Be sure to advise, without departing from the cash register, to check the availability of not only money and a check, but also all the medicines for which you paid. Clients have repeatedly faced situations when they found out at home that they hadn’t given one or even several drugs. This often happens when you immediately make a big purchase for 10-12 items. In this case, it’s hard to keep track of everything.
It is worth noting the lack of professionalism and incompetence of pharmacists who work in this network of pharmacies. Regular appeals are received related to situations when the seller is asked to advise a drug for the prevention of a particular disease, he also sells a powerful drug that is used only when the disease has already hit the body. Of course, such tools are much more expensive. Not caring about the health of their customers, employees of Ozerkov simply cash in on them.