Cash on delivery or cash on delivery - security of both seller and customer

Times are changing, technologies and processes, ways of earning and methods of their payment are changing. Twenty years ago, humanity could not even think that without leaving home, it would be possible not only to work, but also to pay for services, purchase clothes, furniture, portable equipment, components and even products. Now, to pay for utilities, communications and the Internet, you don’t even have to get up from the couch - for this there is the possibility of electronic payment.

cash on delivery
Acquisition of goods from far and near abroad is also possible through online payment. In this case, there are many opportunities for fraud: paying for a purchase, the client does not always receive it. Therefore, in the post-Soviet space, in particular, in Russia, Ukraine and Belarus, a postal system has been developed that allows you to pay for a parcel upon receipt of it - the so-called cash on delivery or cash on delivery. This implies that the goods are delivered within the country.

In cases where cash on delivery or cash on delivery is used when sending the parcel, a number of requirements are fulfilled:

1. To send valuable goods and things, the sender must present by mail a list that lists all the items in the box. In this case, the parcel itself is presented for verification in an open form. Thus, in the place where the parcel begins its journey, they know what is in it;

cash on delivery
2. Goods sent by cash on delivery with the presence of an inventory cannot be opened until full settlement between the post office and the buyer. Yes, and after payment, the parcel is opened in the presence of a person authorized by mail, who can be a postman. This process makes the fact of fraud by the recipient impossible. Until 2005, this option was possible: upon receipt of a parcel involving cash on delivery or cash on delivery, the client opened the goods in a secluded corner, took the goods and innocently declared that there was nothing in the box. Naturally, the post office did not charge any money from the fraudster and sent the parcel back, where it was disappointingly met by the deceived seller. As a result, the seller did not receive either money or his goods. And the fraudster-buyer saved both money and purchased the desired product for free;

goods by cash on delivery
3. Cash on delivery or cash on delivery also protects the rights of consumers who suffer from negligent sellers. So, upon receipt at the post office of the destination, the package contains an inventory of the goods inside it. Therefore, if a person ordered, for example, clothes, then on the inventory and should be noted - "cash on delivery". If the internal content does not correspond to the inventory or is damaged, the consumer will be refunded. And if according to the inventory it is noted that there are nails in the box, and the buyer ordered the book, then he has every right not to pay.

Thus, the package sent by cash on delivery satisfies the interests of all parties. At the same time, protecting its interests, the post office takes care of satisfying the needs of customers. It is worth noting that payment for a parcel sent in this way will also include the cost of postal courier services. But this is clearly worth it in order not to waste health and nerves in the search for those responsible for the fact of fraud.


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