Medicine is an area in which citizens should pay enough attention. In Russia, according to the law, every person can attach to any city polyclinic and be observed in it absolutely free of charge. Today we have to get acquainted with one of the medical institutions in Moscow. Clinic No. 214 will be presented to your attention. How does it stand out? What are the pros and cons of service noted by citizens? Which doctors can I make an appointment with? What do patients think about the clinic? By answering these questions, a person will be able to understand whether he needs to contact this institution at all.
Description
What is clinic 214 in Moscow? This organization is the most ordinary city budget outpatient advisory center. A medical facility where you can get an appointment with a doctor and take a series of tests. The clinic has a day hospital.
This institution is designed to monitor the health of the adult population living in Moscow. Children are not served here. Clinic number 214 accepts all citizens free of charge, but the commercial component should not be excluded. There are paid services in the organization, but no one imposes them - the patient himself can decide whether to pay for medical manipulations or not.
Addresses
Where is the institution under study located? Clinic number 214 in Moscow has several branches. This organization is represented by three different buildings. Each of them is a separate outpatient center.
The main building of the organization is located on Eletskaya Street, at 14. Often, the majority of patients speak of this branch. Where else can clinic 214 be found? Branch 1 is located in Moscow at the address: Orekhovy Boulevard, Building 35, Building 2 (Clinic No. 17). The second branch can be found on General Belov Street , in Building 19, Building 2.
The institution has no more addresses. Examination in the clinic № 214 is possible only at the coordinates indicated above.
Mode of operation
An important point is the mode of operation of the organization. When can I contact here for help? Unlike hospitals, clinics are closed at certain times and on specific days. This fact must be taken into account.
Clinic number 214 on Eletskaya is open 7 days a week. Its branches also work all week. The working hours of all departments of the medical institution are the same. From Monday to Friday, the doors of clinics are open from 8 am to 8 pm, on Saturday from 9:00 to 18:00, and on Sunday from 9 to 16 hours.
More accurate information must be specified in the registry of a particular branch. Doctors in the clinic work on individual schedules. Therefore, the time of admission by a specific specialist will have to find out in advance. For example, through the registry of a branch.
Branches
Clinic number 214 of Moscow is distinguished by its size. There are many departments in it, helping the population to receive high-quality and comprehensive medical care.
Among the departments of the institution are:
- day hospital;
- health center (outpatient advisory department);
- fluorographic office;
- mammography room;
- MRI room;
- CT rooms
- radiology.
In addition, clinic number 214 has:
- Ultrasound rooms;
- procedural;
- rooms for massage;
- laboratories.
There are many different departments in the health center. After all, the institution under study is a multidisciplinary clinic. It allows you to receive comprehensive medical care for the entire adult population of Moscow.
List of doctors
An important point is the doctors working in the institution. Clinic number 214 on Yelets, like its other branches, is a place where a person can address with almost any health problem. Especially when it comes to medical examination or treatment at home without the need for hospitalization.
In the clinic number 214 in Moscow, the following specialists are admitted:
- allergist;
- immunologist;
- gastroenterologist;
- cardiologist;
- surgeon;
- therapist;
- endocrinologist;
- gynecologist;
- nephrologist;
- urologist;
- proctologist;
- neurologist;
- rheumatologist;
- traumatologist;
- venereologist;
- dermatologist;
- psychiatrist;
- family doctor;
- otolaryngologist;
- ophthalmologist.
It should be noted that these specialists in the institution daily receive the population. Most of them are divided into sections. This is especially true for therapists - you can get an appointment on a free basis only to a doctor serving a particular site. You can find out which specialist will accept the citizen either at the registry or through the official website of Clinic 214.
Situation
Now a little about what kind of feedback the institution under study receives. Clinic number 214 (branch 1 or any other - it is not so important) earns mixed reviews among the population. On the one hand, here you can be treated for free and consult doctors. On the other hand, patients have many complaints against all branches of the institution.
For example, visitors are not too happy with the situation in the clinic. External gloss here takes place - in all branches of 214 clinics cosmetic repairs were made. Now all the offices look bright, do not be scared to be in it. But this is where the positive impressions of the situation end.
Visitors note a difficult atmosphere, leaning on the patient immediately after entering the clinic. Queues, screams, vanity - this is how polyclinic No. 214 in Moscow is described. It’s problematic to get to the registry and doctors, and to get through to the institution too. All this has long ceased to amaze - almost all free clinics have a similar situation.
Quality of service
City Clinic No. 214 (Moscow) is the place where thousands of residents of the Russian capital turn to daily. What do they say about the quality of treatment here?
Reviews can be divided into positive and negative. Some patients say that only doctors at 214 clinics helped quickly and free get rid of ailments. Someone insists that the institution’s specialists cannot make a diagnosis, prescribe suspicious treatment and do not help visitors in any way.
What to believe? In fact, clinic number 214 in Moscow is a good place for free treatment. The quality of service as a whole is not bad, but with its drawbacks. For example, you have to wait a long time for your turn to a specialist. Some doctors are really wrong and may even prescribe the wrong / ineffective treatment. But all this is a rarity. Basically, people who turned to the clinic for help are helped.
Attitude towards visitors
Clinic number 214 (branch 2 or any other - it is not so important) often does not receive the best reviews on issues related to the attitude of doctors and medical personnel towards visitors. In all departments of the institution there are frequent complaints of rudeness and carelessness of employees. Some doctors don’t even look at patient records. Registry workers are almost always rude, rude and often lose visitors' cards.
At the same time, part of the patients show many thanks to the doctors. Some specialists and nurses are referred to as kind and attentive people who are ready to empathize and take responsibility for their work.
What to believe? There is no evidence of a negative attitude towards visitors to the clinic, nor attentiveness to them. Despite this, many tend to trust negative opinions. For unknown reasons, they cause more confidence. In general, clinic number 214 is not ideal; there are rude workers, as well as polite doctors and nurses.
About the appointment with the doctor
Polyclinic No. 214 (Moscow) often has problems recording with specialists. Some doctors take it in a live queue. If you believe the numerous reviews, then we can conclude that it will take a very long time to wait for an appointment, and the queue must be taken several hours before the doctor starts work. Some specialists have to register in a few months. Nor is there any guarantee that the doctor will indeed accept the citizen. Even if there is a ticket for a certain time, the patient can be received much later. For a state clinic, this is normal.
But there are no complaints about the methods of recording to doctors. Modern citizens can record:
- through the registry;
- using special terminals in the clinic;
- through the official website of the institution.
There are few coupons to specialists, a large flow of visitors. It is impossible to say with confidence that everyone who wants to get to a specialist at 214 clinics will receive an appointment. Sometimes you have to literally fight into the office and claim your right to a medical examination.
Summary and Conclusions
Now it’s clear which clinic No. 214 receives reviews from patients. From all of the above it follows that this place is a good advisory center for those who are accustomed to free treatment. People who regularly apply for paid services often complain about treatment at the clinic.
This institution has a number of drawbacks. For instance:
- queues for specialists;
- rude staff;
- lack of repair in some offices;
- loss of patient records;
- medical errors;
- lack of specialists;
- a small number of coupons for appointments with doctors.
But this does not mean at all that the outpatient services are poorly conducted in the clinic. Yes, the institution under study does not reach the level of a private clinic, but as a free consultation center it works well. Better than many other clinics in Moscow.
Should I contact here for help? Some visitors say that Polyclinic No. 214 became like their own home. And someone does not recommend making an appointment here. In fact, the clinic is recommended for people who are used to being treated for free. Citizens who value comfort, a polite attitude to everyone, as well as quick service, it is better to refrain from visiting the clinic number 214 in Moscow. Some patients claim that over the past 4 years the institution has undergone changes that have led to poor service.