Reviews about AvtoSpetsTsentr will help potential customers of this company to understand whether it is worth choosing your future car here. But to pay attention to this company is definitely worth it, since it is one of the largest players in the domestic car market today, it has been working since 1998. Today she owns 27 dealership auto centers located in the capital and near Moscow region, as well as dealerships engaged in the sale of truck brands.
About company
Reviews about the "AutoSpecCenter" today can be found completely opposite, so it’s better to figure it out yourself. It is important to note that the company is engaged in the sale of the most popular brands of foreign cars that exist on the market. These are Audi, Porsche, Infinity, BMW, Volkswagen, Datsun, Nissan, Kia, Hyundai, Citroen, Mazda and Skoda.
"AvtoSpetsTsentr", the reviews of which are presented in the article, today offers a full range of turnkey services that are associated with the sale, service and warranty, sales of accessories and original spare parts, commission trading, tuning, car insurance and car loans.
It is important to note that all dealerships, without exception, comply with corporate standards that are presented to them by car manufacturers, work with them is established directly. Often, customer reviews of AvtoSpecCenter are so good that individual car dealerships are among the best dealers of the respective brands in Russia. Separate missions marked high achievements in the field of maintenance, sales, staff development, marketing.
For example, at the end of 2017, the company took seventh place in terms of total revenue according to the AutoBusinessRevue industry magazine, the 10th place was immediately in terms of sales on credit, sales of new cars, sales of used cars.
Currently, the company employs about 3,300 employees.
History
AvtoSpetsTsentr appeared on the domestic market in 1998, it was then that the first official Audi dealership was opened in Russia. The very next year, an agreement was signed with Skoda.
The real breakthrough happened in 2003, when we managed to open a Nissan dealership in Khimki. In 2004, the second Audi car dealership appeared. And a year later the branch at Varshavka expanded, becoming also a center for the sale of used cars.
In 2005, a specialized company was created, which became directly involved in the management of the assets of the entire group, as well as the formation of a single corporate space. In 2006, AvtoSpetsTsentr was one of the first in Europe to receive the status of an official dealer of Infinity. In October, car sales began at the branch on Leninsky Prospekt. Then the sale of “Nissan” has moved to the Leningrad highway in Khimki.
In 2008, the company simultaneously began designing and then building three centers for servicing and selling cars at once. In 2013, the third Audi dealer center was opened, which becomes the first in Russia built within the framework of the unique Terminal concept.
Of the recent successes, it is worth noting the start of sales of the Photon brand on the site intended for commercial vehicles, which began in 2017.
The company has repeatedly stated that its mission is the formation of mutually beneficial and long-term relationships with employees, customers and partners. For this, simple solutions are offered that allow you to effectively solve the tasks, providing an extensive range of services in the automotive market.
Among the company's values ​​are common sense, leadership, frugality and people. Here everyone is given the opportunity to purchase a car of the brand they need on the most favorable conditions, and with an official guarantee from the manufacturer. Then the client will be able to count on a full qualified service for services that meet all standards and current trends in the field of car sales.
According to the company itself, thanks to the most favorable conditions, an individual approach to each client and reasonable prices, it is possible to ensure that buyers return here again and again.
Guide
The company is currently led by Alexander Khalilov. He is actually its president and main founder of the Ela group of companies.
In fact, he was at the head of this business relatively recently, when in 2013 one of the largest transactions in the domestic retail market was officially completed. It was then that the shareholders of the large and influential metropolitan holding El bought the AvtoSpetsTsentr company.
According to media reports, the deal amounted to about $ 170 million. The debt that the company had to creditors was also taken into account. It amounted to approximately 50 million dollars. Khalilov himself then confirmed these figures to reporters.
Alexander Sparre, who previously headed the AvtoSpetsTsentr, finally went out of business, retaining only the land in the Kaluga Highway. In the foreseeable future, it was planned to build a whole complex of dealerships on it. Yuri Sleptsov and Vladimir Mozhenkov, who were previously members of the board, took the places of vice presidents.
The new leadership noted that their priority will be to build a new management system, which should be much more effective than the previous one. At the same time, it was not planned to rebrand, as the name of the company was well-known, with a good reputation.
Activities
Currently, the company works in several areas at once. In particular, it sells new cars that are available or on order, sells used vehicles (several hundred cars are simultaneously available), provides financial services for car insurance and car loans, has its own car repair and maintenance service.
In the company’s salons there are several hundred new cars and used cars. To fully meet the needs of potential buyers, a whole range of services was developed. Currently, they can receive free expert advice on the selection of any model or its configuration. If you wish, you can sign up for a test drive, which will allow you to fully appreciate the capabilities of the car, in particular the ergonomics of its control, speed, driving performance, interior comfort. In dealerships, pre-sale training is carried out by high-class specialists.
Clients also receive assistance and advice in choosing the optimal insurance conditions, which will allow them to safely and confidently operate the car. Warranty and after-sales services are provided only by highly qualified professionals who have a personal approach to each client and his car.
There is also the opportunity to arrange an exchange on favorable terms, to rent a car, in difficult situations, assistance is provided in solving problems with insurance companies, the traffic police, and the loyalty program allows not only to save significantly, but also to earn on the purchase of a car.
Financial services
Recently, financial services have played an important role in the company's activities. In particular, it is possible to insure a car right at the dealership. The company offers on-site to issue CASCO or CTP insurance policies.
It is also possible to apply for a car loan if the money that is available is not enough to purchase a car.
AvtoSpetsTsentr today cooperates with the largest foreign and domestic banks; special individual programs for clients are being developed that provide for obtaining a loan without an initial payment. It is also possible to obtain a loan for residents of various regions of the Russian Federation, and not just Moscow and the Moscow Region.
If necessary, a loan is issued without proof of income with a minimum package of documents. There are options to calculate and arrange interest-free installments.
Own car service
Car service is especially proud of this company. Here we are ready to offer a full range of scheduled, diagnostic and repair work.
You can apply for a service in just one click.
Career
Given the number of branches and dealerships, the number of employees who work here, it is easy to guess that the company constantly needs staff. You can easily find new vacancies.
For example, new car sales managers, 1C programmers, remote loss settlement specialists, service bureau secretaries, car dealership administrators, house painters, call center operators, office managers, customer service managers, transfer technicians, and transfer managers are needed at present. spare parts sales, legal advisers, experts in the evaluation of used cars, auto mechanics, brand manager assistants.
Reviews about the work in "AvtoSpetsTsentr" mostly positive. Many are satisfied, even despite the fact that they used to always think that they were as far from the sphere of car sales as possible, they did not understand anything about this. It turns out that if you immerse yourself in this industry, it turns out to be very interesting and attractive, and also very profitable.
Permanent employees celebrate understanding and loyal leadership, as well as formal employment. For many, the company was initially associated with stability, and after some time this opinion does not change. The main positive point for most employees is the high earnings that everyone who is not lazy manages to receive on time and carefully fulfills their duties.
Dissatisfied employees
It is worth noting that among the reviews about car dealerships "AvtoSpetsTsentr" you can find negative opinions. For example, a company has the practice of regularly reducing staff due to low sales at selected dealerships. This is especially surprising for new employees who are only being hired, officially registered, and just a few days later they announce that management has decided to reduce purely employees. The first ones to fall are just new specialists, and not those who have long worked in this branch, at which the notorious drop in sales took place.
Certain employees do not like the fact that the company is chasing profits so much that they disregard their own employees. For example, if during employment you are promised a salary of 70-80 thousand rubles, then in practice it will not exceed forty. Because of this, many have a persistent feeling that the company is "drowning".
In addition, the offices themselves are extremely uncomfortable working conditions. For years, air conditioners have not been working on the premises; no one is even trying to solve these minor working issues.
What do customers think ...
In customer reviews of the AutoSpecCenter, many emphasize that you have to observe deception, unprofessionalism and outright rudeness towards visitors.
In particular, many remain dissatisfied not only with the sales department, but also with the car service. We have to meet a large number of complaints in reviews of the "AutoSpecCenter" in the capital. For example, if the client wants to check the pressure of freon in the air conditioning system with idle climate control, serious problems are identified. Mechanics find out that the radiator fan relay and compressor are actually out of order, and the brakes need to be repaired. When the client pays for diagnostic services in the amount of one and a half thousand rubles, and then agrees to repair the brakes, deciding that the air conditioner can wait, he is promised to get spare parts in a few days, then it will be possible to come for repairs. As a result, several weeks pass, spare parts never come: it turns out that at first they were stuck in the central warehouse, then they were completely lost in the middle of nowhere, while the client was promised to solve problems in the near future, continuing to delay the time. The reviews about AvtoSpetsTsentr claims are related to the fact that drivers refuse to return the advance payment for spare parts when they decide to ask for help in a more responsible and professional car service.
All this clearly demonstrates that mechanics can’t cope with their duties, the company has poorly organized logistics work, which affects the activities of the entire organization.
How to buy a car?
Nevertheless, most customer reviews about AvtoSpetsTsentr are not related to repairs, but to the desire to purchase a new car.
Those who chose one of these salons admit that of the pluses, they noted only the car itself, which turned out to be of high quality. But in the reviews about the "AutoSpecCenter" Skoda "visitors have to admit that they are faced with outright rudeness, negligence and disrespectful attitude towards customers. It is sad to admit, this situation is observed in the vast majority of dealerships." AutoSpecCenter "is no exception.
Many customers honestly write that the dealer is frankly lazy. In the reviews about the Citroen AutoSpecial Center, where one has to deal with a cool attitude to work, most often, this is noted by the majority. In addition, the buyer is not informed about all the information about buying a car, and in some cases they go to blackmail, they openly introduce Such negative customer comments can be found when trying to buy a Skoda car. It would be useful for AutoSpecCenter to study customer reviews. They admit that at first they were all polite and welcoming. The situation is cardinal It changed when the car was finally inside the car. In reviews about AvtoSpetsTsentr, many admit that the employees of this dealership often behave so ugly. For example, if you used to say that the CASCO policy can be issued anywhere, now they began to insist that it will be possible to do this only in their salon, allegedly such are the conditions for the purchase of a car. As a result, other buyers are advised to simply try to look for another car dealership where they will not be treated so brazenly and unscrupulously. It is noteworthy that you can find similar reviews about AutoSpecCenter Infinity and some other dealerships of the company.
Problems arise when purchasing used cars. In the reviews about the Nissan Auto Center, where there are also used cars, the customer is offered a practically new car, according to the manager, who never had an accident or repainted. Upon a detailed examination after pre-sale preparation, it turns out that there are a lot of damage to the body that used to be difficult to notice, since such cars are usually exposed on the street. In addition, problems are present inside the cabin, for example, the parking sensors button is broken. In this cabin, as noted in the reviews about AvtoSpecTs ntre KIA ", the client is engaged as long as he can make a profit. As soon as the client, due to his attentiveness and quickness," breaks off the hook ", all interest disappears.
In fairness, we must admit that in some dealerships such problems are practically not encountered. Fairly positive reviews about the “Mazda AutoSpecCenter.” A team of professionals works there, who knows their job, can give practical advice and recommendations to each client, help him decide on the choice of the necessary vehicle, calculate the conditions under which it will be most profitable to make a purchase.