HOA: claim to the management company (sample)

In Russia, a claim to a management company is very common. A sample of this document is published below. In addition, you need to study what rules will help to correctly draw up paper. After all, an incorrectly written claim is a reason for refusing to consider a case. What should every person know?

When to complain

To begin with, it is important to understand in which cases it is recommended to complain about the management company. HOA and the Criminal Code - these are the bodies protecting the interests and rights of residents. Therefore, in violation of the established rules for living in houses, you can write a corresponding complaint.

In addition, it is worth noting that most often complaints are made with:

• violations regarding home maintenance;
• lack of cleaning and surveillance of the adjacent territory;
• non-fulfillment by the Criminal Code of their responsibilities for the repair and restoration of houses;
• poorly provided services in the field of utilities.

It follows that the entire population is able to apply to the Criminal Code or HOA with their complaints. This applies to both owners and ordinary residents. Flooded the apartment due to the not repaired roof? A claim is drawn up to the management company (a sample of it will be presented later). The entrance has not been repaired or cleaned for a long time? Again, you can complain. The main thing is not to be afraid and not be afraid of the consequences.

Submission form

It is noted that there is only one complaint form - written. It is in this form that it is necessary to send a document for further consideration. No analogues are provided.

The only thing that is allowed to be done is to send complaints electronically. In addition, you can replace handwriting with a complaint printed on a computer. The main thing is that in the end, a readable letter should be sent to the Criminal Code or Homeowners Association.

Types of claims and complaints

A citizen wondered how a claim is filed with a management company? The sample document presented below is just a small template, changing which to one degree or another, you can protect your rights. The main thing to understand is that there are several types of complaints.

The first option is a personal complaint. It is made up by one person. He also served in the appropriate organization. As a rule, such documents are not often reacted to, even though by law all claims must be considered.

The second type of complaint is collective. Usually they are made up by several residents or the whole house as a whole. Such claims attract attention most often. The organs respond extremely quickly to them.

Accordingly, it is best to forward collective complaints for further consideration . How to make a claim in principle? The type of document does not play a special role. The principles of paper design remain the same.

Document Components

How to write a claim to the management company? A sample of this document must necessarily consist of the following components:

1. "Cap". This is the beginning of any documentation.
2. Name of paper. Each document also has this.
3. Main part. It outlines the essence of the appeal. Briefly, but with details and to the point.
4. Request. This component expresses the purpose of the complaint. You can make a request separately or in the main part.
5. Conclusion It is expressed by the date of writing the paper and the signatures of the applicants.

This will be enough for the correct formation of claims and petitions. What else should each applicant know about the upcoming process?

Rules for registration

How to write a claim to the management company? A sample of this document is usually very difficult to imagine. Mainly due to its main part. Depending on the situation, the template will vary to one degree or another.

Nevertheless, an approximate paper design can be imagined without much difficulty. It is enough to remember the rules that help in writing a complaint. Namely:

1. The heading of the document is written in the upper right corner. It begins by writing the place where the letter goes. Further, it is recommended to indicate F. I. O. and the position of the head reviewing the document of the body.
2. After that, information about applicants is written in the header. More precisely, it is necessary to write F. I. O., as well as contacts for communication with citizens. This applies to collective complaints, and single.
3. After the "heading", in the center of the sheet with the new line the word "Claim" is written. Under it is a clarification of the appeal. For example, "Claim for poor provision of services by a management company."
4. The main part of the document, as already mentioned, is a story about violations. Here it is necessary to express thoughts coherently, briefly and only in the case. It is advisable to list in a separate list all the papers attached to the claim.
5. Requirements - optional item. Usually they finish the main part. You can write something like: "Please consider our claim and rectify the situation." This will be enough.

There are usually no problems with dates and signatures. Now it’s clear how to make a claim to the management company. A sample document will be presented later. After all, not all the features of the process have been studied.

The order of treatment

For example, how to contact the appropriate organization. The procedure for sending a notification is simple.

The first step is to decide where to send the document. After that, a complaint is written to the selected organization according to the previously proposed rules. It is sent in the form of a letter of receipt of receipt. This is the only way to protect your rights 100%.

The management company is obliged to respond to the received document. 3 days are given for this action. If the citizens are not answered, you can complain to the authorities standing above the Criminal Code. For example, in housing inspections or Rospotrebnadzor. Be sure to attach a notice that states that a complaint has been received.

From now on, it is clear how a claim is submitted to a management company. The sample statement presented below is just one version of the document. It is not necessary to follow this pattern. It is simply enough to consider it in order to understand how the bulk of the paper is written.

Sample

What will a sample claim to a flood management company look like, for example? The document is drawn up according to previously proposed principles. Its main part, as a rule, looks something like this:

I, F.I.O., residing at the address (address of registration), please consider my claim to inaction of the management company (company name). My apartment was flooded (date of event) after heavy rain. After calling the inspection, it was found that the cause of the leak was the unrepaired roof of the house. Please respond to my letter. The results of the examination and photographs are attached to this document.

Conclusion

This is exactly what the claim of the management company (apartment bay) looks like . A sample of the proposed document, as already mentioned, is just a template. If you change it a little, you can complain about any act of the managing organization. The process as a whole does not require any special actions from the population.

Now it’s clear what the claim to the management company looks like. A sample of this paper has already been submitted. You may notice that the main part of the complaint is the most common story from the victim. The main thing is to indicate all the details of the event with dates and photos.