In the field of official communication in the business sphere, the most common communication styles are officially business style of speech and scientific business style of speech. Among all styles of speech, it is these two styles that are most fully able to reveal the essence of communication and reflect the realities of the business world. The use of just such communication styles requires business etiquette of the leader and employees of any serious organization.
The official-business style of speech is one of the main functional styles that make up the environment of verbal communication in the field of official relations regarding management and legal communications.
The scope of this style of speech is international relations, economics, jurisprudence, communication in official institutions, the military industry, government, etc.
Especially widely this style is used for compilation of official documents. Thanks to generally accepted compilation standards, the use of documents is greatly simplified. This speeds up business communication. All international treaties, legal laws, business papers, official correspondence, etc. compiled using this particular style of speech.
This communication style is particularly stable and closed. It is characteristic that undergoing relative changes over time, it retains its main features, established genres and specific vocabulary in its original form.
The official business style of speech is replete with a variety of speech cliches - standards often used in various situations. Unlike other styles of speech, where patterns are stylistic flaws, in this case they are considered a natural and indispensable part of the style of business communication.
The official-business style of speech is characterized by a number of distinctive features and common features inherent in all its genres. These include laconicism, the obligatory use of generally accepted cliches, standard presentation and layout of the material (especially in writing), an abundance of special terminology, the use of special official and clerical phraseology, the use of abbreviations, the narrative nature of speech, direct word order, the use of complex sentences, minimal number of emotionally colored words and some others.
Due to the huge variety of topics included in the discussion using the business style, two main varieties are distinguished in it: documentary-official and everyday business style. In the first style, legislative documents of state bodies, diplomatic acts in international practice are drawn up. The second style is characteristic of official correspondence between enterprises and institutions, as well as private business papers.
In some cases, business communication requires a scientific and business style of speech. This applies to areas of activity related to scientific development and implementation. In lexical terms, this style is characterized by the presence of special terminology, special vocabulary. Words are used in direct meanings, since ambiguity is unacceptable in this style.
Business etiquette requires inculcation of the named speech styles to all personnel and senior management of the organization. The business etiquette of the leader is a reflection of the atmosphere and values โโof a particular organization, since it is a general rule for the entire business environment. Using this tool, communication efficiency is improved, emotional comfort at workplaces is created and, on the whole, more favorable conditions for work and cooperation with partners. Etiquette in business is cost effective. Corporate identity and impeccable manners of employees create a reputation of the company and distinguish the company in the eyes of partners and customers, creating a competitive advantage.