Every citizen of the Russian Federation has the opportunity to contact the President of Russia, Vladimir Vladimirovich Putin, with suggestions, requests, complaints or advice. This can be done through a video link, by phone, on the president’s official website, by mail or directly when contacting the Kremlin. Putin’s reception is open to everyone, the main thing is to have an idea of how to draw up appeals correctly so that they get directly to the president.
What most often excites the citizens of the Russian Federation?
Applicants may encounter not only the problem of the correct execution of the letter, but also difficulties in the process of sending it. The further consideration of the problem in Putin’s reception room will depend on the correct presentation of the problem and its dispatch. In addition, you need to know the exact official website of the head of the Russian Federation so as not to fall into the hands of fraudsters who create fake sites for their own purposes.
Among the most common treatment topics:
- Requests to investigate the cases of law enforcement bodies and courts, which, according to the applicants, illegally charged their relatives and acquaintances.
- Complaints against government officials at various levels who do not fully exercise their authority or violate applicable corruption laws.
- Requests for new housing in return for emergency and demolition or having an area less than the accounting norm for one person.
- Requests for the return of due benefits.
- Matters related to road repair.
- Questions about the available state support programs for the Russian population.
Also, in the reception room of Putin, you can get information about the possibility of reforming the old authorities, inquire about Russia's position regarding various external political issues and much more. All appeals that are aimed at informing about the personal life of the president are eliminated at the initial stage of their consideration.
What is the secret of correctly writing an appeal to the reception of President Putin V.V.?
- The letter should be written briefly and to the point. Its length should not exceed 2000 characters.
- All information indicated in the letter must be confirmed by facts. You must attach photographs or scanned documents.
- The letter must be written correctly, not only without the absence of punctuation, spelling and grammatical errors, but also without the use of slang and obscene words. Insulting individuals in circulation is also unacceptable.
- The appeal must have a correct sender address and its data (surname, name, patronymic). The applicant must be a real one, not a fictional character or anonymous person.
- At the end of the complaint is the date and signature of the applicant.
- If you complain about the actions of a particular leader, then the name of the organization and the position of the boss must be correctly and completely indicated.
Who will be denied the appeal?
Correction is provided for by law if minor errors were made in the appeal, but this usually takes a long time from the moment the letter is sent to its destination.
Without adjustment, a letter will be returned from Putin’s reception office if:
- Questions were asked incorrectly.
- The letter outlines the threats that the applicant wishes to pose.
- The appeal contains a complaint against a court decision.
- Obscene remarks and insults slip in the text.
- The appeal was re-sent, and a response to the previous letter has already been received.
- The complaint to the reception of President Putin Vladimir Vladimirovich came from an anonymous author.
- The text of the letter is illegible, or the applicant asks for information that is not subject to distribution and is confidential.
Ways to send an appeal to Putin's reception in Moscow
The letter can be sent either by regular mail or by e-mail. Which method is optimal, each citizen chooses for himself individually. According to statistics, the president receives more calls by e-mail, since it is faster and more convenient for most residents of Russia.
You can send a complaint to Putin’s public reception in the following ways:
- Online on the official website of the Kremlin.
- Open letter.
- By Russian Post.
- By email.
Let us consider each of them in more detail.
We send the appeal on the official website of the Kremlin
Opening the official virtual reception room of Putin in Moscow was an initiative of the president himself. This is aimed at the quick response of the V.V. Putin administration to the unlawful actions of local officials at various levels.
The official website of the Kremlin can be found at http://www.letters.kremlin.ru/. On the specified site, you will need to go to the section that is aimed at sending information requests. The addressee will always be Putin Vladimir Vladimirovich. Further, we fully and reliably indicate your personal data as a sender. All fields with an asterisk are required. The subject of the appeal (labor relations, military service, etc.) is indicated, the essence of the appeal is briefly described, and evidence scans are attached. All appeals come primarily not to the presidential administration, but to the Citizens' Appeals Office.
Personal website of the President of the Russian Federation
Despite the fact that this portal exists and its address is http://putin.kremlin.ru/, complaints and appeals cannot be left on it. Here you can familiarize yourself with the biography of the president, find out what he is interested in, and see photos of Vladimir Vladimirovich Putin.
Kremlin Official Public on Twitter
His address is https://twitter.com/KremlinRussia. Here you can get the latest news, but it is impossible to send a letter to the president. All other accounts with V.V. Putin are fake.
An open letter - what is it and how to talk about a problem through it?
This is a common practice for the media. They inform about stories published on special thematic portals, thereby giving everyone the opportunity to "scream" about their problem for all to see. By publishing such a letter, it is not necessary to indicate your reliable data. The more comments, likes and links to social networks there will be to the appeal, the greater the chance that the media will be interested in you, and in the Citizens' Appeals Office your letter will quickly reach the addressee and be considered.
Sending an appeal by Russian Post
You can send a complaint either by regular mail or by registered mail, either printed on the printer or hand-written. Putin's reception address: Moscow, Old Square, 4, or 103132, ul. Ilyinka, 23.
Email complaint
The president does not have a personal email address. All letters are sent through the Kremlin’s official website, but you can send an e-mail to the State Duma of the Russian Federation - stateduma@duma.gov.ru. You can send a complaint from all devices that can send emails by email.
How soon should a complaint be considered?
After the letter arrived at the reception of the President of the Russian Federation, it is considered within 30 days. If an additional investigation into the appeal is necessary, the consideration period may be doubled, while the author of the letter receives a notification.
Additional ways to appeal to the President of the Russian Federation
If you want to make an appointment with the president, you can use Putin’s telephone number or the Kremlin’s official website. You can call from anywhere in Russia for free.
You can ask your questions during a video conference, using a mobile reception or using electronic terminals, the location of which should be found on the Kremlin’s official website. To contact via the electronic terminal, you must have an identification document with you. When working with a mobile reception, consider the fact that no more than forty complaints are processed per day, so the waiting period will be long.