Today we will be interested in the hospital on the Vanguard. This medical institution is of interest to many residents of St. Petersburg. After all, it offers a lot of services to the population. More specifically, to children. Questions related to children's health are generally very worrying for parents. If you need help, it is important to understand that it is in this hospital that they will provide fast and quality service. What are your parents' opinions about the hospital on Vanguard? The most important points will be presented to our attention. Anyway, all the useful information about this institution will be affected. It is important to study every nuance, every component of a medical institution, before entrusting him with the life and health of his own child. So what do you pay attention to most often?
Location
The first step is to find out where our hospital is located today. Location plays an important role for some citizens. The easier it is to get to the institution, the better. By the way, we are talking about the Children's City Hospital No. 1.
This institution is located at: St. Petersburg, st. Avant-garde, house 14. A rather old, but large building. The hospital itself has been operating in the city since 1977.
Frankly, this is not the only address of the clinic. After all, we are not just dealing with a hospital. With her there is also a clinic. Of course, the hospital on Vanguard also has several departments. One of them is located at a different address, although near the central "office". More precisely, on Vanguard 4. It is called hospital No. 15 (or the blood transfusion department). This kind of separation is not very pleasing to visitors. But the advantage is that the blood transfusion station is very close to the central children's hospital. So, there will be no special problems with maintenance.
Help finding
Interested in Vanguard 4, Hospital 15? How to get to this medical center? There are several options for solving the problem. The thing is that it is possible to use a bus or minibus. Trolleybuses also run on this route. So, this transport should not be overlooked. By the way, no matter where exactly you want to go, the City Children's Hospital 1 (main ward) is located near the blood transfusion station. Therefore, you can get to 15 and 1, in the same way.
Fortunately, access to a health facility is usually no problem. You can get from the Prospect Veteranov metro station to the destination by trolleybus number 37 and number 20. But the bus to our medical institution runs only one - at number 130. But this is not particularly problematic, since minibuses in this regard are more than enough .
Prefer to ride a minibus? Then the hospital on Vanguard offers to use the cars under the numbers 130, 20, 195, 246, 197, 165. As you can see, there is nothing complicated. Getting to our medical centers today is not so difficult. This is very pleasing to parents. Especially those who prefer to use public transport for quick movement around the city.
Contacts
A huge role is played by such a moment as contacts with one or another medical institution. Sometimes they are necessary for visitors. For example, to clarify any information or get advice from the registry.
We are interested in the hospital on Vanguard. This institution has a telephone, even several. It all depends on which particular office you are going to call. You can go to the blood transfusion station, to the clinic at the hospital, or to the inpatient department. By the way, the latter is allowed to call around the clock.
What numbers can I use? Children's City Hospital 1 on Avangardnaya Street in St. Petersburg offers a combination of: 812 417 21 21 to get through to the clinic's registry. You can call daily from 8 a.m. to 8 p.m. With the exception of weekends. On Saturdays and Sundays, you can call here only from 9:00 to 16:00.
But in the in-patient department of the hospital, as was said, you have every right to call not just every day, but anytime, around the clock. To do this, you need a phone: 812 735 44 44.
But if you are interested in hospital 15 on Vanguard, you will have to call the number: 812 736 00 11. You can reach the department only during the opening hours. More specifically, from Monday to Friday from 9:00 to 19:00. On Saturday and Sunday, the blood transfusion station is closed. This upsets many parents. Fortunately, the services of this department are not so often used. Therefore, this drawback does not play a significant role.
Branches
The "avant-garde" hospital departments are diverse. They are also interested in many parents - it is important to know what help this or that medical institution can provide. In our case, the range of possibilities is almost unlimited.
There are all the departments that only take place in the most ordinary hospital. For example: emergency room, burn, outpatient department with a swimming pool, surgery, resuscitation, pediatric and so on. You can go on for a very long time.
In addition, a distinctive feature is that it is separately located, as already mentioned, the Department of blood transfusion. This is hospital 15 on Vanguard. Not everyone is happy that this institution is not at the clinic. But among the advantages, there is a close proximity to the main department of the hospital.
Doctors
A huge role in any medical institution is played by the staff who work there. And when it comes to the life and health of children, this item becomes almost the most important. It is no secret to anyone that often in hospitals the outcome of services, tests, procedures and operations depends on the actions of the staff.
What does the Children's City Hospital No. 1 on Vanguardnaya offer? The doctors here are different. And according to their qualifications, and work experience, and education. But, as noted by many, people with higher education (medical), honored doctors, and also with a long “internship” in the field of medicine mainly work within the walls of this institution. It is almost impossible to meet new and inexperienced personnel, as well as interns in the hospital. Neither in the outpatient department, nor in the hospital. This gives visitors a certain confidence that they will receive only quality service.
The chief doctor of this medical institution is the Honored Doctor of Russia. He is also a doctor of medical sciences and heads the Department of Pediatric Surgery at Pavlova State Medical University. Such information is indicated on the official page of the hospital. Unfortunately, it is impossible to find details about doctors here. Only phone numbers as well as posts. Because of this phenomenon, parents are often dissatisfied. I always want to know who works in a medical facility. With modern technology, providing information about employees is a common thing. And without specifying information about doctors, you have to constantly ask for feedback from other parents about a particular frame. Sometimes this process takes too much time. However, this flaw does not yet indicate terrible service. Refuse because of this from visiting the institution is clearly not worth it.
Different possibilities
What else is worth paying attention to? Located at Avangardnaya 14 Children's Hospital offers a huge range of services. This can be understood only by the number of departments in a medical institution. Among the advantages, there are several features in this area. The first point is the provision of free medical care. For this, the child must have a compulsory medical insurance policy, as well as SNILS. Here in the hospital and in the outpatient department, every child has the right to receive the services prescribed by law. No one has the right to demand money from you for help.
The second point is that 1 city hospital on Vanguard offers its visitors not only free service. Some services may apply. Nobody has the right to force you to them; parents themselves must choose what help to receive. In principle, the range of paid and free features of the institution is the same. Just when paying you, as in most clinics, they promise a quick and high-quality examination, as well as good treatment without delay and disputes. Just what many need!
Nutrition
What else can be offered at St. Petersburg Avangardnaya 14 Children's Hospital No. 1? A huge role is played by food in the hospital. True, this topic is only concerned for those parents whose children may remain for treatment in a hospital or in any particular department. It is necessary for the growing child to eat, but if the feeding is poor, there is a high probability that the baby will simply starve. After all, although it is not forbidden to transfer your own products from home to the hospital, but not everything is allowed. Only a specific list that is too small to enrich the body with all the essentials.
Unfortunately, the vast majority of parents indicate that the hospital on Vanguard (children's) does not spoil its patients with culinary delights. The food here, according to both children and their legal representatives, is often not very good. Yes, you can eat, but without pleasure. There are more or less tasty dishes, but there are very few of them.
A similar picture is most often observed in free patients. With "payers" there is more ceremony, but the level of nutrition still remains low. Parents recommend: if your child goes to the hospital of Children's Hospital No. 1, give him food with them. Especially if the baby is not used to hospital food, and is also too picky in what they offer him for lunch. There are no complaints in the field of nutrition only for those whose children are sweeping everything. But there are very few such people.
Junior staff
An important point emphasized by parents is the junior staff of the institution. Avant-garde, 14 (children's hospital) is not too famous in this area. Especially when it comes to servicing "freebies."
The whole problem is that the junior medical staff is not distinguished by conscientiousness and courtesy. Parents point out that they have no particular complaints about the majority of doctors, but they are full of nurses. Rude, rude, disdainful of children. Most of the junior staff performs their duties without interest, after the sleeves. This, of course, significantly affects the quality of treatment.
However, if you paid for the service, you can at least hope for a careful attitude to your child. Although not always - even the paid basis for treatment at Children's Hospital No. 1 does not give any guarantees that you will not be rude and will do the job as they should.
Appointment to the doctors
The "avant-garde" children's hospital (clinic too) does not have a very good reputation among parents because of some negative aspects. In fact, they are extremely important. For example, in recent years, more and more dissatisfaction has been growing among visitors regarding the appointment with doctors.
Why is this so? The thing is that there are 2 schedules in the medical institution - paid and free receptions. As a "free" to sign up for a procedure or a simple consultation is extremely difficult. Parents point out that in fact, only for one day a month you have a chance to sign up. Just keep in mind that there are few coupons to receive, you have to hurry. It’s not hard to guess: a free record is instantly grabbed, it is not enough for all visitors. You have to either wait or make an appointment.
Parents grumble, suggesting that this phenomenon was invented by the hospital management in order to draw out more money and their patients. Indeed, forced paid tricks are a good way to earn extra money. Unfortunately, no customer complaints about the hospital are valid. Because of this, you will either have to wait for a miracle to get an appointment for free, or pay for an examination. Slight extortion, but legally. This is how parents describe the entry to the doctors.
Another drawback is that it is simply impossible to get through to the registry. A similar situation occurs in most municipal medical institutions. Therefore, it does not surprise patients and their parents too much. Although, if you try, you can really get through to the registry and even get there all the information you are interested in. Although, as practice shows, it is better to independently contact this organization. Phone calls are often ignored.
And there are well-founded reasons for that. The hospital on the Vanguard (or rather, the outpatient department thereof) has a huge flow of visitors. Everyone needs to be served. There is simply not enough time for this. After all, the number of workers in the institution is limited. And, frankly, the hospital reception staff do not work too fast, they do not seek to increase the speed of their work. As in most cases, if you rush the staff, in response there is a chance to hear rudeness and rudeness. Ignoring calls can be even when completely unloaded (which is rare). All this is due to the dismissive attitude of the staff towards their duties. Parents often point out that only a few are truly interested in their work. The rest "do nothing, ventilate, cool."
General impressions
The hospital at Vanguard reviews is making mixed reviews from patients. Now you can find completely opposite opinions about this medical institution. You should not be surprised - a lot depends on the doctors and on the department in which the child was. Therefore, it is impossible to say exactly how conscientious the organization is before us.
Most often, you can see short but positive reviews. Something like: "I liked it, great hospital!" Often, such posts on the Internet are not credible. They do not reflect important information for potential visitors. As practice shows, the vast majority of such reviews are a hoax. Purchased opinions of ordinary users who do not even visit the selected medical facility. This is a common technique for attracting attention. Although truthful positive reviews (even short ones) also take place. Basically, there are no complaints directly to the doctors. But the nursing and nursing staff at the children's hospital, according to the parents of patients, is not the best. He often becomes the subject of discussion.
And precisely because of this, among the detailed and substantiated reviews, there is a negative towards the organization. It is noted that in some departments, even doctors treat children unfairly. For example, in the intensive care unit. There are posts telling about the negative consequences of visiting this hospital. Sometimes there are even reviews telling about how children suffered from complications after treatment due to the neglect and inattentive attitude of doctors and nurses. Rare, but they still occur.
Of course, the constant problems with free appointments and the inability to reach the reception desk are often emphasized. If we are talking specifically about the clinic, then the live queue here is endless. Have you made an appointment for a specific time? There are no guarantees that you will be accepted! We'll have to wait several hours in a live queue. A similar practice exists when visiting any doctors in the outpatient department.
Parents very often do not hesitate in expressions, leaving feedback about our current medical institution - the hospital on the Vanguard. No complaints except for the blood transfusion station. And then - it is constantly emphasized that it works too little.
The last drawback is the repair. Frankly, the hospital on the Vanguard has been operating for a long time. And here repair was not done for a long time. This phenomenon repels many parents, and children even more so! It is not too pleasant to be in this medical institution. This moment does not particularly affect the quality of treatment and care, but for the overall picture it plays an important role. Often, parents indicate that it is time to close the hospital for repairs. Some finishing work is underway, but in parallel with patient care. This is especially frustrating and causes discontent and indignation when such work is carried out in the departments. Children neither rest normally nor sleep.
Special attention deserves a visit to close patients. , . , , , . , . , . ? , . , !