Recently, in many stores, visitors are invited to participate in bonus programs. Their schemes are simple: a person makes a purchase, a certain amount of points is credited to his card, depending on the amount spent. At the next visit to the outlet, they can be spent on payment for the selected product. The largest Russian company, Detsky Mir, liked this way of encouraging customers.
Bonuses for kids and their parents
Detsky Mir is a well-known retail chain selling various goods for little fidgets: clothes, shoes, toys, hygiene products, food and cosmetics. The company has about 500 stores operating in Russia and Kazakhstan. Customers can also order products through the site. Due to the high quality of products and affordable prices, Detsky Mir stores are popular.
In addition, to reduce costs when making purchases, the company offers its regular customers a convenient program. You need to become the owner of the bonus card, register it and remember to present it at the checkout when paying for toys, clothes or shoes.
Buyers immediately appreciated the new features. Checking the balance of the Detsky Mir bonus card is not difficult; discounts are decent. For parents who are constantly forced to buy something for their children, this is a very good offer.
How to get a bonus card?
Children's World does not require visitors to fulfill any difficult conditions. No need to collect a mountain of toys, pay at the checkout a fixed amount of money. A card is issued for any purchase absolutely free. The only condition: its owner must be of legal age.
At the retail store, the cashier will issue a bonus card. If the purchase is made on the company's website, you will be asked to fill out a questionnaire, indicating personal information in it. After that, the number of the virtual bonus card will be sent to the indicated email address.
If you became a member of the program before 03/29/2017, please note: recently, its conditions have undergone significant changes. You will need to get a new bonus card in the "Children's World". At the same time, all points that were not used until 03/01/2017 will be burned. The rest you can pay in accordance with the new rules.
Activation
From the moment the bonus card is issued, the percentage of any purchase falls on it. But you cannot use the accumulated discounts, as they are inactive. Therefore, the next step will be the registration of the "Children's World" bonus card. To do this, fill out the form. This requirement does not apply to those customers who have replaced old cards with new ones. Their profiles are already in the database.
Otherwise, you will be provided with a paper form and pen directly at the checkout. Some stores have information kiosks where customers can fill out an electronic form. If there is no time to register the Detsky Mir bonus card, you can do it later. Returning to the point of sale is not required. It is enough to fill out a questionnaire on the company's website. Another way to activate the card is to call the contact center and dictate your data to the operator.
You will be required to indicate your first name, last name, middle name, gender and date of birth. For communication, the organizers of the bonus program will ask for an email address and place of residence, a phone number. There are also several columns in which you must enter information about each of your children. After the questionnaire appears in the database, the card becomes active, and its owner can use the bonuses in full.
Scoring
When making purchases through the cashier of the store, you must present a bonus card "Children's World". The program conditions are quite transparent: for purchased clothes and shoes 5% of the amount is returned, for other groups of goods - 2%. Points are not awarded if you bought a gift card or service. Bonus activation occurs within 14 days after breaking the check.
If you forgot the card at home, you can contact the company's help desk. Ask to transfer points for a completed purchase to you. It is important to use the phone number specified in the completed application form for the call.
When placing an order through the online store, do not forget to dial the card number. Points are credited to it in an inactive state 10-28 days after the buyer receives the goods. You can use them after another 14 days.
How to check the balance on the "Children's World" bonus card?
This question excites many buyers. Before the next visit to the store, I want to know exactly how many active points on your card, what discount you can count on. In reality, everything is very simple.
There are five ways to check the balance of the Detsky Mir bonus card:
- Have a store employee asking him about it.
- At the information kiosk installed at the point of sale.
- Having carefully studied the check. It indicates how many points in your account are valid and awaiting activation.
- On the store’s website in the special section “Card balance”. A window will open that needs to be filled. You will need to dial the card number, the code from the image and click on the "Check" button.
- By calling the company's help desk at 8 (800) 250-00-00.
As you can see, getting information about the card balance is not difficult. Detsky Mir tried to make its bonus program as accessible and transparent as possible.
How to use accumulated points?
You can spend only active bonuses. 1 point equals 1 ruble. To get a discount, you need to present a card at the checkout. In this case, due to bonuses, you can pay as part of the purchase, as well as its entirety. Points cannot be used to purchase gift cards and any services. But discounted goods and items participating in existing promotions can be paid in this way from 04/17/2017.
If the order is made through the site, you must enter the number of the bonus card "Children's World". Otherwise, payment by points will remain inactive. If you intend to use a virtual card to purchase goods at a retail store, tell the cashier the phone number to which it is attached. He may also need your name, surname and patronymic to verify the data in the database.
The phone number will help you out even when the card was accidentally left at home. It is important that it was indicated in the questionnaire, otherwise it will not be possible to write off points.
All bonuses are valid for a year after accrual. If during this period they did not have time to spend, they automatically burn out. The exchange of points for money is not provided by the program.
What happens to bonuses if the goods are returned?
It happens that the purchased item did not fit the child in size or a small marriage was discovered. In this case, the buyer has the right to return it or exchange it for another product. The cashier will issue money for the returned item. But what will happen to the points?
"Children's World" tried to make its bonus program as clear and fair as possible. If accumulated points were used to purchase the returned goods, they will be returned to the card in full. You can spend it again on a thing of the right size or better quality.
However, bonuses credited to the cardholder for the purchase of the returned product are canceled when cash is issued.
Recovery and lock
A plastic card can be lost, accidentally broken. It can be stolen with a bag or purse. In all these cases, it is recommended to call the Detsky Mir hotline and ask for a card to be blocked. If you did not manage to do it on time, and the bonuses were spent by unknown persons, it is impossible to return them.
To restore unused points, you will need to come to any store with a passport and write a statement. Your data will be verified with those indicated in the questionnaire and a new card will be issued. All unexpended points should be listed on it. It’s better to check the balance of the “Children's World” bonus card once again to make sure of this.
Children are a great joy. But they require considerable expenses. The bonus card of the Detsky Mir store is a great way to save on purchases without refusing children toys and not switching to low-quality goods.