Today it remains to be seen which SPSR is receiving feedback. What kind of company is this? What services and how high quality does it provide? Where is? Is it worth it to cooperate with the company to one degree or another? Numerous opinions of customers, as well as employees of the organization, will help to understand all this. They reflect the integrity of the company. What to look for? To what extent is SPSR Express a conscientious and responsible organization?
Description
SPSR is a logistics company. It offers the public services for packaging, transportation and delivery of a variety of goods. We can say that this organization is a delivery service. She does not conduct any outside activities.
SPSR works both in Russia and abroad. Delivery is carried out as soon as possible. But what does the population think about the work of this company? What kind of feedback does SPSR receive from its customers, as well as from employees? What are the pros and cons of an organization?
Service list
For example, on the list of services offered. This is an important moment that excites potential customers. What services does SPSR offer?
To date, the following suggestions can be distinguished:
- express delivery of goods in Russia and other countries;
- mail services;
- Express delivery;
- packing of goods;
- storage of parcels and goods;
- informing recipients and senders of the delivery;
- cargo tracking;
- delivery of parcels at a specific point in time;
- door-to-door shipping.
The organization works with both individuals and legal entities. The SPSR Express company helps to solve all the problems associated with the delivery and transportation of parcels. But how well does the firm work? What do employees and customers say about this service? Are they satisfied with the service and work in the corporation?
Work speed
To begin with, itās worthwhile to understand how potential and real customers relate to the organization. It is their opinions that often shape the reputation of companies. SPSR Express often receives positive reviews for the speed of its work.
Many say that the delivery service is really quick to cope with the tasks. Its title of express delivery "SPSR" fully justifies.
Delivery times are varied. They depend on what organization the client works with, as well as on the distance over which it is necessary to transfer goods. As a rule, the service delivers packages within 1-2 days. It's very fast. Sometimes you have to wait about 5-7 days. Nevertheless, the indicated dates are still considered fast.
The delivery service "SPSR Express" sends a notification of delivery of goods to all its customers. It is very comfortable. Customers are pleased with this approach to informing the public.
Customer Alert
As already mentioned, the fact that the studied company has a notification of the delivery of goods has a positive effect on the reviews. Many say that SMS arrive on time, without delays or other surprises. But sometimes "SPSR" fails.
For example, some clients complain about the work of the courier service. Initially, the parcel displays the status "Delivered to the city." Then a few days of waiting - and it changes to "Not delivered." And the transport company refers to the fact that the client was not at home. Although, in fact, none of the SPSR couriers simply came with the parcel.
Such complaints are not so rare. And basically they are available only when working with courier delivery. If citizens pick up parcels from pickup points themselves, there are no complaints about the notification system. Just like the work of couriers.
Office Locations
LLC "SPSR Express" does not perform in the best way when choosing the location of delivery offices. This feature is referenced by many customers. They say that finding post offices is not as easy as it seems. Sometimes you have to call the delivery service and ask the operator to explain in detail and clearly where the pickup point is located.
As a rule, "SPSR" is located somewhere in the yards or in inconspicuous places. Customers often complain that parking in these areas is problematic. But SPSR workers quickly explain how to find an office. Everything is done with a separate politeness.
The location of the organizationās offices is not a significant drawback, but this feature, as already mentioned, is often paid attention to. It is recommended that if you have problems finding a pick-up point, please contact the SPSR employees by phone.
Customer Attitude
What other features do visitors pay attention to? The delivery service "SPSR Express" receives mixed reviews regarding the attitude of employees to customers. The thing is that some visitors complain about unscrupulous, unfriendly and even rude communication with visitors at pick-up points. There are even phrases like "not far away from the Russian Post." And all this despite the fact that the telephone operators communicate very culturally and politely.
But there are also reviews indicating a conscientious and friendly treatment by SPSR employees. Moreover, this applies to both office employees and couriers. After communicating with employees, a pleasant residue remains. It is felt that SPSR really thinks about its customers. And so I want to communicate with the service again and again.
What to believe? It is impossible to predict what kind of experience in communication with a delivery service a person will have. After all, different employees work everywhere. Someone is really friendly, and some can be rude. The human factor cannot be undone. Therefore, it should be borne in mind that SPSR Express LLC as a whole satisfies customers with regard to the attitude of employees towards visitors, but rudeness in rare cases can also be encountered here.
Security
An important point is the safety of cargo delivery. What can be said about this component at SPSR? Reviews do not give a clear answer to the question.
Some say that the SPSR Express mail service is not only fast, but also safe. The goods are delivered without damage, safe and sound. Even the boxes will not be wrinkled. Just what customers need when working with logistics organizations.
There are not the best reviews. "SPSR", according to some customers, is casual about packages. Freights come not only with delays, but also damaged, in rumpled boxes, sometimes even in an incomplete configuration. Someone compares the work of this service with the Russian Post, saying that security is not a strong point of SPSR. And that it is better not to get involved with the organization being studied.
There is no evidence of either positive reviews or negative reviews. Nevertheless, the delivery of "SPSR Express" is used by the population and online stores very often. Therefore, we can say that in general the safety of goods and parcels is ensured. Although damage can not be insured. The probability that the package will be damaged during transportation is always there.
Tracking
SPSR Express offers cargo tracking to all its customers. And this, as already mentioned, pleases. You can check at any time where this or that package is located. It is enough to have an internet connection.
Tracking is carried out using the official page of the delivery service. When ordering, the client is given a number for tracking cargo transportation. Many indicate that SPSR Express has great tracking. All information is displayed without delays or glitches.
As already mentioned, after delivery of the goods, the citizen will receive an SMS notification about the readiness of the parcel to be received. All this pleases. It is felt that the transport company really cares about making it convenient for customers to track the status of the items.
Sometimes not the best reviews are found. "SPSR" sometimes publishes information on the situation of certain goods with delays. This is normal, but it upsets some customers. Fortunately, such failures do not occur too often. In general, alert and package tracking systems work just fine.
About the time under the contract
Mail "SPSR Express" offers delivery of goods by a certain time. Having this feature pleases customers. Only they often complain about her. Why?
There are opinions indicating problems with an agreement on delivery at one time or another. It is difficult to agree on a convenient moment for the client. This must be done in advance. Otherwise, the courier simply will not be able to deliver the parcel by a specific time. It simply takes another customer.
Also, some say that the courier service "SPSR Express" sometimes delivers goods with delays. And the work of couriers and parcel delivery centers is not debugged. No one can say for sure how late an employee is when a parcel arrives late by a certain time.
No one is safe from such situations. Indeed, negotiating a delivery by one time or another is not as easy as it seems. And couriers, due to circumstances beyond their control, may not have time to deliver the package. This is normal. But in general, there are not so many complaints.
Prices
SPSR receives mixed reviews from customers. Especially when it comes to the cost of services. Some citizens say that the organizationās prices are low. You can use the services of cargo delivery at affordable prices, with high speed and complete safety. Help in this "SPSR". A careful and attentive attitude will please, and the prices will not make you regret the money spent. Many say that the company under study is a budget delivery service.
But there are reviews indicating the high cost of SPSR services. Some customers emphasize that cooperation with the studied delivery service leaves much to be desired. The quality of the services provided does not cost as much as the organization requests.
In general, SPSR does not offer the highest prices. This organization cannot be called a budget organization, but the prices here, according to reviews, are lower than those of most logistics companies. For the sake of saving money, you can contact the "SPSR".
General impressions
What can be said about the studied company as a whole? What are the most common customer experiences? Reviews "SPSR" receives a variety. Among them there are good opinions, and not very.
Most customers emphasize the fast work of the company, low prices and polite employees. They are pleased with the safety of transportation, as well as the ability to inform about the situation of goods and their delivery for self-delivery. I would like to use the services of "SPSR" again and again.
Some emphasize not the most friendly attitude of workers and couriers. It is noted that in some cases, employees do not say that they plan to deliver the goods to a particular address, there is no coordination of this feature with the recipient. This leads to the fact that parcels sometimes receive the status of "Undelivered". And you have to order this or that product again or take the goods out of the office yourself. Not too careful attitude to the premises and even the loss of objects is emphasized occasionally.
It turns out that customers express themselves about "SPSR" ambiguously. In general, this is a good organization, but it has a number of drawbacks. It is not the best in Russia, but many use it. Especially when ordering goods through online stores.
Address
And where is this company located? Branches are located in different cities of Russia. And in large quantities. What does Russia offer? Express SPSR is most often regarded as a delivery service in St. Petersburg. It is the offices in this city that many are interested in. Where can I find the branches of the delivery service?
To date, there are 3 SPSR offices in St. Petersburg. They are located at the following addresses:
- Second Upper Lane, Building 10;
- Chatelena street, house 3;
- Liteiny prospect, house 60.
It is at these addresses that you can find "SPSR Express". St. Petersburg is a big city, but there are only 3 points of the specified delivery service. On Shatelena there is a departure department, on Liteiny Prospect - a department for working with clients, and 2nd Upper Lane - the address of the organizationās central office. All this must be taken into account.
Phones
"SPSR Express" phone is far from singular. There is a hotline number. Calls are accepted in all cities of Russia. In order to use this number, you need to dial 8 800 555 54 45.
And if we talk about the offices of St. Petersburg, then customers are offered only 2 separate rooms. Which ones? You can call the "SPSR" by phone:
- 8 812 777 88 99;
- 8 812 320 04 33.
These combinations are suitable for all offices located in St. Petersburg. Calling them is not so difficult, the operators work quickly and without unnecessary negativity. It is pleasant to communicate with employees.
About job prospects
Not the best employers are famous for Russia. "Express SPSR" - is it a good boss, or not? The studied company offers good services to the population. But how conscientious is the employer?
Many say that "SPSR Express" (the address in St. Petersburg is already known) offers an official device and prospects for part-time work. Especially when it comes to the career of a courier. If you believe some unconfirmed opinions, then the studied company of some employees hires unofficially.
Career growth in the organization is available, but not in all positions. But professional development takes place. It is noted that workers will work and hone their skills in one area or another constantly. Every day, actions are carried out that only help to better fulfill their job responsibilities.
About salary
Reviews "SPSR" earns ambiguous from employees. Many say that this company has good earnings prospects. Allegedly, it is in this courier service that you can get good money. Orders are always there, they are taken by a special electronic wristband. If you are not lazy and conscientiously treat your duties, then SPSR will pay good money for the work done.
At the same time, the corporation being studied does not receive the best opinions of employees for wages. It is noted that the salary in the "SPSR" is low in almost all positions. You have to work a lot, but labor is paid cheaply. Some employees say that it is impossible to earn good money in the delivery service. There are prospects, but only a few can bring them to life. Therefore, "SPSR" is a place with a small salary.
But salaries are paid on time, without delay. Almost all employees talk about this. Individuals complain of delays. No one is safe from them. Reviews "SPSR" of the positive type receives precisely because the earnings to all subordinates arrive on time. Minor delays happen, but not so often.
In addition, workers are pleased with the presence of a "white" salary. "Gray" earnings in the organization are not welcome. This allows us to hope for social guarantees. They are offered to all employees, but it is very problematic for beginners to use them.
Collective
Mail "SPSR Express" receives positive feedback for the work team. If you believe the views of workers, then a lot of young and active people work here. The team is friendly, they help beginners to get used to the new workplace. There is no competition or other negative aspects.
Employees in the "SPSR" are always ready to help each other, replace or cover in front of the bosses. This company is often called the place to make new profitable acquaintances. Great place for outgoing people.
Some unfriendly and rude employees in SPSR are also found, but quite rarely. As a rule, the organization under study is famous for its friendly and responsive workforce.
Superiors
Reviews "SPSR" receives a variety. Not the best opinions are expressed by employees for superiors. It is noted that it is not too friendly and conscientious towards subordinates. A lot of injustice, employees are constantly forced to work overtime, it is impossible to agree with the authorities.
Although some executives of the "SPSR" leave positive reviews. There are bosses here who are attentive to subordinates and go towards them. But in return they require a conscientious attitude to work and the absence of laziness.
Due to the fact that SPSR Express receives negative reviews about the authorities, the company is often on the black lists of employers. You should not be afraid of this - many bona fide organizations fall into such lists due to unreasonable negativity.
Summary
Now itās clear what āSPSRā is. In general, this is a good company that offers services for the delivery of parcels, documents and goods.It does not work perfectly, it has some disadvantages. But the invoice "SPSR Express" is filled without any difficulty, the goods are delivered quickly. It pleases many.
As an employer, the company has established itself well too. And this despite the fact that you can find LLC "SPSR Express" in the black lists of companies offering employment. You canāt make a career in the delivery service, but you can get stable and timely earnings. Delivery "SPSR Express" is fast, reliable and high quality!