Computers and electronics often need maintenance. This is due to the fact that devices get damaged over time. Computers and laptops are part of various platforms that collectively operate the system. It is almost impossible to independently carry out repairs and maintenance. The average user does not have special knowledge and practical skills to assemble or disassemble equipment, and also, if necessary, replace damaged component devices.
If a person tries to independently repair a personal computer, laptop or tablet, then this is most likely to end badly. Any action can lead to complete failure of the equipment. As a result, a damaged device enters service centers, the repair of which is very expensive for the owners. To avoid such problems, it is better to immediately contact the repair shops where specialists work and they have all the necessary equipment for carrying out diagnostic work, as well as repairs.
Reviews of the "Federal Service" indicate that a network of companies engaged in the repair of computer equipment and electronics, as well as mobile gadgets, is in high demand among the population. Each organization and representative office employs qualified employees with the necessary practical skills to carry out any kind of complexity of work. In addition, the company stands out also by the fact that it offers more favorable conditions for the replacement of components and repair of equipment of visitors.
Company Overview
The FSS or the Federal Service Service has been operating for 8 years. During this time, the company’s branches managed to open in 33 cities of the country. It is noteworthy that the form of management is completely separate. This means that the group of companies includes not only the company of founders located in the capital, but also partner organizations that have concluded agreements and work under a common brand. This type of cooperation allows you to more efficiently carry out various works related to the repair, replacement of components and the purchase of various parts.
In total, more than 650 people work in all companies. For all the time, employees successfully processed 700 thousand applications in the country. Reviews of the “Federal Service of Service” can be found on various portals that are reviewed by companies performing repairs of varying degrees of complexity. Each of the organizations of the representatives of the common brand has all the necessary equipment for conducting work cycles. Additionally, the organization’s network is engaged in the purchase of component devices, as well as personal computers, laptops, tablets and smartphones for their further use as material for repairs or for the purpose of recycling devices.
Customers note that the purchase price of any equipment that is even inoperative is much higher than competitors offer. A full list of services is available on the website. The company provides not only work related to the repair or replacement of components, installation of virus protection, or the adjustment of new equipment and gadgets. Additionally, the company also carries out the assembly of personal computers by order of the client. These can be individual projects, where all the components necessary for the customer are selected and the system is set up. The "Federal Service of Service" is located at: st. Tverskaya, d. 22 V. Here is the main office of the company.
Scheme of work
Feedback on the "Federal Service" is left not only by customers, but also by the employees themselves. For convenience, the company has its own work system to optimize the time spent and increase the processing speed of all incoming applications. All that a user needs to do is visit the organization’s official website and fill out an application by filling out all the necessary data in the form indicated. After that, the information immediately goes to the operator on the server, where he forms a new application and sends a specialist to the specified address. Actions take no more than 10 minutes and within the first hour from the time of the call or the application on the website, the company specialist visits the client.
Arriving, the employee first conducts all the necessary scheduled diagnostic work. This is necessary in order to verify the accuracy indicated in the application of the malfunction and evaluate the list of work that needs to be done by the contractor. Diagnostics also makes it possible to check for malfunctions and other accessories to detect even hidden damage. Depending on the complexity of the work, an employee can either carry out repairs at home, or offer to fill out an application for transporting equipment to a service center. Such an action may be required only if specialized equipment or additional consumables with accessories that the specialist does not have with him are needed for repairs.
Before carrying out all repairs, a general invoice is drawn up with prices. They are discussed in advance with the operator and company representative on site, after all diagnostic work has been completed. The company is responsible for all activities performed. Equipment at the client is immediately sealed and stamped by a service center for the repair of equipment. A seal is necessary in order to prevent the possibility of replacement of component parts or their theft. Additionally, the computer network provides a general guarantee for a period of 3 months. During this period, in the event of a malfunction, the customer can contact the service center for free diagnosis and repair.
Employee Reviews
Reviews about the "Federal Service" are presented in large numbers on the company's website. Employees of the organization mainly share their impressions of working on third-party resources that deal with the assessment of each of the employers. It is worth noting that most of the reviews from the company's employees are positive. They write that all employees of the centers work exclusively under a formal employment contract. In addition, the organization provides a complete list of social insurance services in accordance with the labor laws of the country.
The feedback from the employees of the Federal Service Service describes the convenient offices in which the organization is located. To carry out scheduled repair work on customer orders, separate workplaces were allocated for specialists where specialized equipment was installed to perform even the most complex tasks. This company is actively pursuing the goal of staff training. To do this, the company often sends its employees to courses in order to improve their qualifications and improve their skills in specific technical areas. As practice shows, this method allows not only to increase the professionalism of the work team, but also to improve the quality of the services provided by the company.
The feedback from the employees of the Federal Service Service in St. Petersburg is also positive. There are several workshops in the city, in which more than 30 people work. Hundreds of applications of any complexity are processed per week. According to the employees themselves, they are mainly engaged in cleaning and setting up equipment. The employer, if the employee has his own car, on which he drives for orders, pays all fuel costs. In addition, according to the labor code, employees can go on vacation several times a year. Work schedule is floating. Depending on the office, shifts are made for a month or for half a year. If necessary, employees can always replace each other.
Reviews about the employer of the Federal Service are found on social networks. Workers themselves created groups and share their impressions and various stories about orders and work in general. Basically, all comments are positive. Of the negative, only messages that relate to field orders are highlighted. As the employees themselves, working in large cities of the country, sometimes have to get to the customer by their own transport within a few hours. Such working moments do not suit everyone.
Service packages
Customer reviews of the “Computer Aid Service Federal Service” (some workshops bear this name) also note that this company also provides various service packages. The most popular and sought after is the maintenance of computers and laptops. You can get an annual subscription to field events. An employee according to a predetermined schedule will go to the customer and conduct scheduled maintenance of his computer, laptop or mobile equipment.
The feedback from the employees of the Federal Service for this program indicates that mainly customers use the standard package. It includes a one-time visit to the customer for scheduled maintenance of equipment. The price of the service at a time is 1,600 rubles. The most expensive is the Premium package of services, its price is 4 120 rubles. In addition to basic work, an employee of the company carries out contact cleaning, lubricates the cooling fan, treats the board with antistatic, and also changes the thermal paste on all heating elements.
There is also an additional package of services for gamers. It represents a full range of works that are aimed at optimizing the operating system, hardware overclocking of computer components, as well as testing all modules. The maximum cost of a one-time package of services is 3,770 rubles. In addition to the work that is prescribed in the price list, company employees also provide client training on monitoring, cooling control, software optimization and computer overclocking so that the games that run run at high parameters.
Cost of work
The reviews about the “Federal Service for Computer Assistance Service” contain many comments regarding the cost of the services provided. According to the general rule, the price list shows on the company’s website the average cost for all types of services carried out by the organization in various areas. This means that depending on the complexity of the work, the price may vary. In this case, the final price of all work is negotiated with the customer. To name the exact price, company employees must fully conduct system diagnostics, evaluate all damage and agree on the final cost of fixing a computer or laptop.
The client can always adjust the cost by removing one of the payment points. Least of all is working with the hardware. Starting price in the price is 200 rubles. For this price, the client receives a service in the form of installation or replacement of components in a personal computer. The most expensive group in this category is dusting the system unit. It includes a complete analysis of the components, removal of dust and dirt, as well as checking the contacts of the board, to which various parts are connected. This cleaning is best done at least 1 time per year. This will slightly improve computer performance.
The most popular and expensive are services for setting up software, installing drivers, an operating system and removing various viruses from a computer. The cost of a basic set of services in this category is 490 rubles. The maximum package price is approximately 3,000 rubles. It includes such procedures: full or individual configuration of the operating system, installation of all necessary add-ons and files, setting up access to the Internet. Customers can order an autorun setup and operating system update (if necessary).
Partnership programs
The Federal Service Service has a developed network in all major cities of the country. Their branches can be found from Kaliningrad to the Kamchatka Territory. In addition, the company offers to join a common partner group. The work is based on the principle when a client contacts a third-party organization engaged in repair, and she, under the terms of a contract, transfers this equipment for repair to the Federal Service Service. As a result, the client receives repaired equipment on time. The company that submitted the application to the service receives a cash reward for this.
The commission for the actions taken is fixed. It is 1,000 rubles. It is worth noting that the organization cooperates with large companies. Repair services are contacted by various news agencies, mobile operators and providers.
If a competing company does not have the necessary equipment for checking or repairing a computer or laptop, it can transfer the application to the FSS. The organization buys customers at a price of 1,000 rubles for one order. In addition, the Federal Service Service presents a full report on the work done to the customer. The client also receives a guarantee for a period of 3 months to 3 years, depending on the category of equipment and the type of repair being carried out.
Purchase of computer equipment
The reviews of the Federal Service for Computer Assistance service indicate that the organization, through its representative offices, is also buying up various computer equipment and mobile devices. This is useful information for everyone who has old electronics, as well as gadgets. Representatives of the company themselves go to the specified address and conduct an on-site assessment of the condition of the equipment and its performance.
This is done by the Federal Service Service in Moscow and in other regions where they have representative offices. However, it is worth paying attention that the organization does not redeem all types of equipment and electronics. The specialist evaluates equipment not only at home. A person can independently bring equipment in the office of the repair organization. By telephone or through the Internet, equipment or components are not evaluated. The cost is also negotiated on the spot. The client does not need to pay for diagnostic work, inspection or transportation of equipment. The company takes all kinds of such expenses completely upon itself.
Master Call
Reviews about the "Federal Service of Service" in Kazan and other regions of the country mark the prompt response of the masters to the submitted applications. The client is only required to order a callback on the site or fill out an electronic form conveniently, indicating the name and briefly describe the reasons for contacting the organization. The operator process applications very quickly. Within the first 10 minutes, he communicates with the client according to the specified contact details and agrees on the conditions for repair and departure of a specialist.
On the site, the main page contains information about the addresses where the company’s representative offices are located. You can also immediately come to the department with the equipment for its further diagnosis and coordination of the cost of repairs. For convenience, the portal has a hotline telephone that you can call around the clock and for free. You can familiarize yourself with all the work options and reports by clicking on the links provided on the site.
Site Overview
Feedback from employees of the Federal Service Service can be found on many Internet portals. Workers note that in addition to the general staff, which is engaged in the repair of equipment, the company employs responsible people who are engaged in the promotion of services on the Web. The official website of the organization looks quite modern and has all the necessary tools to get quick access to services and compose an application.
The Federal Service for Computer Assistance has a single site. In order to get the necessary data about the places where the offices are located, the visitor must immediately select the city in which he is located in the upper part. After that, the system will be rebuilt and current prices, services and a map with navigation in the selected region will be shown. All applications received on the site are processed within the first 5 or 10 minutes.
Output
The final assessment of the company is positive.It is based on reviews submitted on the Internet, both employees of the organization and clients who apply for the necessary services. The company has all the necessary equipment and machinery for the implementation and implementation of any type of task. There is a convenient application distribution system. Operators are always polite and attentive to visitors.
The operational system for responding to a new user’s appeal is also highlighted. The organization quickly directs the employee to the specified location. At the same time, the prevalence of the network and employees allows us to fulfill not only our own applications, but also to buy them from competitors. The company issues a guarantee for the work performed. It covers all the services available in the price list and can "reach" up to a period of 3 years. When applying for a warranty case, all work is carried out at the expense of the organization.