Modern human life is largely dependent on electrical energy. It provides not only lighting, but also provides the work of many devices that make life easier. If the house has turned off the light, first of all you need to figure out the reasons for the shutdown. Since the power supply can be stopped unexpectedly, in any case, such a problem must be solved promptly. Let's figure out where to call if the lights are turned off.
Technical Causes

- Emergency service is the first thing that comes to mind when the question arises, where to call if the lights are turned off. In the event of failure of the elements of the power supply system, capital construction facilities may be de-energized. In this case, it is not possible to warn consumers. The shutdown lasts until the causes of the accident are eliminated.
- Man-made incidents. In the event of an emergency related to natural conditions or cataclysms, power lines may be affected. In this case, the emergency procedure applies.
- Repair work. Any life support system wears out, requires periodic repair of a current or planned nature. Its carrying out cannot be carried out under tension. A planned shutdown is warned in advance. According to the Decree of the Government of the Russian Federation No. 354 dated 05/05/2011, which regulates the provision of utilities, the allowable interruption in power supply is: in the presence of 2 power sources - up to two hours, with one - up to twenty four hours. In a private residential building, as a rule, there is one source of electricity, so you can sit without light for a whole day.
- Damage to the home’s internal power network. If malfunctions are detected in the living room, the decision is made to turn off the authorized bodies in the person of representatives of the housing inspection or Rostekhnadzor. This is important to know in order to understand where to call if the lights are turned off.
Reasons for Organizational Aspects
“Rules for full or partial restriction of the regime of electric energy consumption” provide for the possibility of interrupting the supply of electricity by mutual agreement of the consumer and the service provider.
Also, the supplying organization may change over time. If relations with the current company are terminated, then the electricity may be temporarily disconnected.
Debt Causes
Many homeowners are interested in the question, are they allowed to turn off the lights for non-payment? There is a reason for this, but subject to a certain order. Firstly, electricity can be turned off if there are three or more unpaid months. Secondly, the debtor must be warned at least thirty days in advance of intentions to turn off the light. At this time, the consumer has the right to pay off his debts. If this does not happen, then three days before the date of the cessation of electricity supply, a corresponding notice is given. It is handed in person, receipt of the document is confirmed by receipt. If you violate this procedure, a power outage is considered illegal. If you turned off the light without reason, where to call? In the supply company.
Reasons for violating the law
Where to call if the lights are off? In cases where the homeowner violates the current legislation in the field of electricity supply, not only his house is disconnected from the electricity, but the violator himself is brought to administrative or criminal liability. Such consequences may occur for the following acts:
- unauthorized connection to the power supply network;
- lack of an appropriate contract or non-compliance with its terms;
- electricity consumption excluding volumes;
- the use of appliances or devices whose power does not fit the maximum permissible value.
To summarize the above. Where to call if the lights are turned off? To the emergency service, to the dispatching service of the management company, to the electricity supplier. It is advisable to find out all the phones in advance and keep at hand.