How to order at Asos? The article will provide information for those who are going to cooperate with this large international online store. In it you can find a large selection of clothes and accessories. This article will describe in detail the procedure for placing an order, tell you what discounts and promotional codes you can use, what payment terms exist, and also reviews of customers who have already used the services of this online store will be presented.
About company
Currently, most fans of beautiful and fashionable clothes who follow trends in this area know how to order on Asos. In this British online store of clothes and accessories, you can find something interesting for yourself all year round.
The company has been working on the Web since 2000. This is a large international company, whose annual turnover exceeds the amount of 100 million pounds. Its seriousness is also evidenced by the fact that Asos shares are currently traded on the London Stock Exchange.
Here you can order clothes and accessories from more than a thousand brands of various price categories. Collections are updated every week with hundreds of different models.
Range
In the Asos online store, both children and adults can find goods for themselves. In addition to clothes and shoes, perfumes, cosmetics, watches, jewelry, bags and other fashion accessories that can make your image vivid and memorable are presented here.
Recently, the online store presents the "Gifts and Everything for the Home" section. In it you will find cosmetics for face and body, stationery and books, gifts and souvenirs, watches, equipment. In the section of household goods, products for the bathroom, bedroom and kitchen are separately presented.
Benefits
Many are eager to learn how to place an order at Asos, because it is really profitable. Compared to the prices that can be found in stores, the average savings are two to three times. In addition, on the site you can regularly come across all kinds of discounts, seasonal sales. Traditionally, large-scale final sales are held twice a year with the largest possible discounts.
Another advantage of this online store is that the site is organized extremely comfortable navigation. The top panel is designed to select from categories - men's, women's, children's or designer products, you can also immediately go into the category of cosmetics and other accessories.
Using the left panel, you can make a more detailed selection. By size, type of product, its brand. Of course, you can indicate the independence of the minimum and maximum cost of goods that are ready to purchase.
For certain categories, there are additional criteria. For example, by appointment, style, style and much more.
Procedure
Now we will consider in detail how to place an order for Asos in Russia. First you should choose the product you want to purchase. Indicate all necessary additional parameters. This is size, color. Having decided on the details, add it to the basket.
Then, if necessary, you can edit your order, as well as specify the required number of units of goods, if you order several identical items at once.
Immediately before placing your order for Asos finally, you will be asked to check the color, size and quantity of the selected goods again.
registration
How to make an order at Asos to Russia? Step-by-step instructions are provided below. If you want to use this online store for the first time, you will need to register:
- To do this, indicate your name and surname, email address, think up a password, do not forget to fill in the fields "Gender" and "Date of Birth". This is not only useful, but also pleasant, since the store has the habit of giving gifts and discounts to its customers on their birthday or on popular holidays (Defenders of the Fatherland Day, International Women's Day). The next time you place an order for Asos, you only need to fill in the field with the email address and your password. If you specified everything without errors, you will see a congratulation and information on creating your own account.
- Now let's note one more important point. It is necessary to fill in the columns for delivery and payment. You should indicate your address, first name, last name, country, phone, delivery address with a zip code. If the delivery address does not match the payment address, then they will need to be filled out separately.
- Alternatively, you can go through simplified registration through your profile on a social network. This can only be done using Facebook, Google or Twitter. In this case, registration is carried out as quickly as possible. You will be able to start shopping immediately, since it will be possible to order at Asos in a matter of minutes. In such a situation, you don’t even have to invent and then remember new passwords, since you have to use the ones that you use in a particular messenger. At the same time, the company guarantees that they undertake not to transfer data to third parties, as well as publish any information on your behalf.
- At the end of registration, you can indicate preferred methods of communication with you (this is done optionally). By e-mail you can order newsletters in which you will be told about discounts and sales, exclusive offers, news about receipts, as well as important information from Asos partners.
In the newsletter about discounts and sales you will be informed as soon as there is a discount on items or categories that you visit on the site most often. Information about new arrivals contains comprehensive information about fashionable news and trends, you will also be sent style tips, they will provide you with the opportunity to always be among the first to keep abreast of all changes.
The "Just for you" newsletter is designed to give customers gifts for the holidays, for example, for their birthday. Customers also get special bonuses, updates on the use of the Personal Account.
For example, through the news from Asos partners, you will be able to find out about special offers and existing exclusive collaborations. By registering on the site, you agree to the privacy policy.
Payment
Since you can order at Asos only by paying for goods online, you need to enter all the necessary information on a bank card with which you will pay for purchases. You should choose the type of your card, indicate its number, name and surname of the holder (exactly as indicated on the card), and also remember to write down the expiration date of its validity.
Next, use the promotional code if you have one, for example, for the first order at Asos. After that, enter the verification code of your card, i.e. CVV2, in a special field. These are the last three or four digits on the back of the bank card. As a rule, they are highlighted. Once again, carefully check with all the data and confirm the payment of the goods.
After that, confirmation of placing the order should come to the email address you specified. This letter is advised not to immediately send to the basket, but to save in case of force majeure in the future. If you encounter any problems, you can refer to the order number indicated in this letter when communicating with the support service. So you can quickly help, prompting what happened to the product, where it is located.
After a certain time, one more confirmation will come to the e-mail. This time that the goods were shipped. Please note that up to this point you have the right to cancel the order without consequences for yourself.
Customs duties
When placing an order at Asos, do not forget that the online store is located in the UK. Therefore, the orders made in it are subject to the relevant customs tariffs. Currently, residents of the Russian Federation have the right to order up to 31 kg of goods per month for one individual. In this case, you do not have to pay additional customs duties. Also, the sum of all orders during the month should not exceed one thousand euros or the equivalent of this amount in the currency of another country.
Otherwise, you will need to pay customs duty in the amount of 30% of the amount by which the specified limit will be exceeded. You will also have to pay a certain storage fee.
Those who regularly place orders in online stores are advised not to mess with customs duties so as not to overpay once again. It is easiest to split orders into different months so as not to go beyond the existing limits. Another option: you can place orders for relatives or friends who do not constantly buy goods in foreign online stores. The main thing is that they have the opportunity to receive the parcel by mail or at a pickup point.
Shipping & Returns
It is very easy to make a purchase at Asos. Examples of how to place an order are given above. At the very end of the procedure you have to choose the way you want to receive the goods. There are several options. Also, it does not hurt to study the conditions for returning purchases that are valid in the territory of the Russian Federation.
You can order delivery in one of four ways. It should be emphasized that the dates on which the company expects to bring the goods you have chosen are initially preliminary. They will be clarified after you complete all the necessary procedures.
Standard delivery takes two weeks. Its cost is 200 rubles. When ordering an amount of more than 2 thousand rubles, delivery is free. In this case, the goods will arrive at the post office, from which you have to pick it up.
At the same cost and under the same conditions, standard delivery from a pickup point will cost you. In this case, the terms will be less. The company undertakes to bring the goods in 10 days.
The fastest option is express delivery. Goods arrive in Moscow and St. Petersburg in three days, and in the remaining regions of Russia within one week. You can arrange delivery by courier to the door of the apartment or pick up the goods yourself at one of the pickup points. The cost of such a service is 1,500 rubles. When ordering an amount of 8000 rubles or more, delivery is free.
There are several options for how to return an item if you are not satisfied with it. There are Boxberry pick-up points for this. Almost two and a half thousand of such branches are opened on the territory of the Russian Federation.
You can also use the website of the online store using a special link to complete the return procedure. Processing the entire procedure takes no more than three weeks. Please note that you will need to fill out a return form. It can be downloaded in pdf format, and then filled out in electronic form.
Discounts and promotional codes
Using the promotional code, you can get a significant discount if you want to order clothes on Asos or any other product. New promotional codes are regularly published on social networks, including in the official groups of the online store itself.
The big advantage is that there is a promotional code for the first order at Asos. You can use it when placing goods from any category. In this case, you will be able to get a discount on your first order at Asos. Then you can save significantly.
Finding a promotional code for your first order in Asos will not be difficult. The online store itself is actively promoting these offers in order to attract as many new customers as possible, expanding its customer base.
It is important that you can not only get a discount on your first order at Asos, but also use special offers on an ongoing basis. For example, students have a 10% discount.
To use it, just fill out the appropriate form. After that, you will receive a unique code by which you can get a discount of 10% before your graduation.
To do this, you will need to indicate your first name, last name, your own email address, as well as an email address where you can confirm that you are a student. Next, fill in the "University Name" field. It should be noted separately in which year you graduate from the university, as well as what categories of goods you are interested in (men's or women's clothing).
You can also subscribe to the student email newsletter so that you can be the first to know about new bonuses and discounts for young people. In conclusion, you should agree to verify your identity.
Customer Impressions
In reviews of orders with Asos, most customers emphasize that a wide selection of products is presented in the online store. It is important that the clothes are not sewn in China, this is a big plus.
In addition, here you can find a high-quality outlet department, profitable sales are constantly held, there are goods of almost any brand known.
Negative
It should be recognized that the number of negative reviews about the online store is very large. Many buyers are unhappy.
Often criticized express delivery, which works just badly. In addition, support service specialists who regularly shock with their lack of professionalism, illiteracy and incompetence leave much to be desired. Due to the regular mistakes of these workers, difficulties constantly arise in processing the return of goods.
For example, a store promises to send a thing for a replacement if the product was initially defective or not what was chosen by the customer. However, when making a refund, the client will have to spend a huge amount of time, fill out all the documents himself, send back the defective or unnecessary purchase to you, and then wait for an answer that comes in one to two months.
At the same time, it is worth noting that employees in warehouses sin on a regular basis, sending either a sweater in the wrong color or something completely different from what was originally ordered. Therefore, you have to deal with the return regularly, and with this attitude of the support service to your work, it becomes more difficult to do.
Recently, regular complaints have begun to come about the quality of clothes and shoes from Asos.