For the work of any store to be effective, it is necessary to recruit qualified personnel and draw up documents in accordance with which the labor process should be built. When compiling the job descriptions of the seller, it is necessary to understand that there are moments common to any trading organization, and there are nuances that vary depending on the specifics of the goods that are sold. Before an employee signs a document that confirms that he has read the instructions, make sure that it corresponds to the position and reflects the requirements of the business owner as fully as possible. Suppose that the job description of a seller of household appliances is required to include a clause stating that an employee must be able to handle this technique and undergo appropriate training.
What should be spelled out in the general provisions of the instruction?
It is necessary to clearly indicate what are the requirements for the person who will be the seller:
- level of education (is secondary enough, is higher education necessary);
- whether there are requirements for specific work experience or the duration of the internship;
- whether specific knowledge is needed (for example, foreign languages, knowledge of certain information).
In addition, the seller’s job descriptions should include a clause on how he should be guided in his activities:
- state laws;
- internal company documents (charters, orders).
It is necessary to indicate to whom the seller is subordinate:
- business owner;
- to the manager;
- direct managers (senior seller, for example).
What responsibilities should be included in the job descriptions of the seller?
The employee must perform the following actions during the working day:
- to maintain order in the shop window and on the trading floor, timely correcting the calculation;
- place orders for goods (to a warehouse or to a supplier);
- advise customers about the features of a particular product, help in choosing;
- actively promote those products that are currently in priority;
- timely change the price tags if revaluation has been made;
- monitor the expiration dates of goods.
What is the seller’s responsibility and for what?
It must be stated whether the seller is a financially responsible person. Most often, all sellers of shifts are responsible for the safety of the goods in the hall. And the job description of the seller-cashier should be supplemented with clauses on how to be, for example, with counterfeit notes, shortages, surpluses at the cash register. It is also necessary to enter and decode information about trade secrets and how its disclosure is punishable.
What is the seller entitled to?
The seller’s job descriptions should include information that he can:
- make suggestions for improving the store;
- make reasonable claims to management;
- require the provision of the necessary equipment, information that will help to make the work of high quality;
- ask for a salary review.
Of course, these points are rather sketchy, but they will help to draw up just such a document, which is necessary in a particular situation.