The article will focus on GBUZ GP No. 191 DZM. Today, 191 polyclinic (Moscow) is the main building of the outpatient center of the state budgetary healthcare institution (GBUZ GP No. 191 DZM).
Location
The clinic is located in the Golyanovo district of the Eastern Administrative District at the address: Altayskaya Street, 18. You can get to it from the Shchelkovskaya metro station on the 627th bus or by minibus No. 236m to the Polyclinic No. 191 stop. Travel time will depend on the condition of the roads. If there are no traffic jams, then the road will take only 10-15 minutes.
Branches
After the reorganization of medical institutions in Moscow, 4 branches included a polyclinic 191:
- Branch 1 - the former clinic number 87. It is located at Chusovskaya street, house 9.
- Branch 2, formerly polyclinic No. 91. Located on the street Lilac Boulevard, 71A.
- Branch 3 - the former clinic number 182, which was located at the address: 7th Parkovaya Street, 8/61.
- Branch 4 - the formerly independent clinic No. 222, is located on Amurskaya Street, 36.
Terms of Service
Every person who has reached the age of 15 and is a citizen of the Russian Federation has every right to join the City Polyclinic 191. To do this, he needs to come to the outpatient clinic with an existing medical policy and write a statement of desire to be served in the selected institution.
In some clinics, it is necessary to provide a passport and SNILS. For citizens of the privileged category, a document confirming the benefits is required.
How to get an appointment
191 outpatient clinics in Altai provide patients with the opportunity not to attend a medical institution for appointments with a specific specialist.
For this, a single system was developed, which is known to the inhabitants as EMIAS. To use this option, you must have Internet access and an insurance policy number. When entering data on the system’s website, a list of doctors is available to which a record is available in the near future. Here you can choose a doctor and a convenient appointment time. If necessary, the recording can be canceled at any time.
Clinic 191 also records through the Unified Self-Recording Center. This is convenient for people who are not able to make an appointment with a doctor online. For example, such difficulties often arise in the older generation. To do this, they just need to call +7 (495) 539-30-00 and provide the necessary information to the operators.
But there are still opportunities to get an appointment with a personal appeal to the clinic, for example, contact the registry or use the terminals directly in the building.
Schedule
In order to accurately get to the selected specialist and not wait for the institution to open on the street, it is better to write down a schedule for yourself, according to which the polyclinic 191 works.
Reception is held daily with the only day off - it's Sunday.
On weekdays, the doors of the medical facility for patients are open from 8 a.m. Doctors take until 20 p.m. Naturally, the working hours of an individual specialist should be clarified at the stand in the lobby on the ground floor or at the reception desk.
On weekends, patients are admitted from 9 to 18 on Saturday and from 9 to 16 on Sunday.
Contact Information
The questions that sometimes arise outside the walls of the clinic will always be answered by the help desk specialists at number 8 (495) 460-01-01.
You can also contact the registry, whose phone number is 8 (495) 460-11-86. Employees who receive calls work daily except Sunday. The reception is open from 8:00 to 20:00 on weekdays and from 9:00 to 18:00 on Saturday.
If necessary, you can call a doctor home by calling 8 (495) 460-00-01. The emergency department is always ready to provide first aid and, if necessary, hospitalize patients. Phone for emergency call - 8 (495) 460-02-00 - works around the clock.
There is also a dental department in the clinic, the telephone number of the registry is 8 (495) 460-37-22. A female consultation is located in the same building. Here, too, has your own phone number for inquiries, on which you can ask relevant questions - 8 (495) 467-68-01.
For those who are entitled to preferential medicines, pharmacy No. 21 is equipped. By calling here, you can get advice on the availability of drugs. The phone number of the pharmacy is 8 (495) 460-01-00.
Who to contact in an emergency?
Sometimes there are situations that could not be solved either by phone or at the reception. Then it’s worth turning to a person who has all the powers to solve any problem that 191 clinics have created. At the same time, the branches do not matter, because the head physician is responsible for all 5 medical institutions, which are part of the State Budgetary Healthcare Institution GP No. 191 DZM. With him, you can discuss all the exciting issues daily by calling the reception 8 (495) 460-36-34. It happens that he is not in place. Then all the information will be given by the secretary.
Functioning departments
At the initial visit to the clinic, most likely, from the registry will be sent to the local therapist. After the consultation, the therapist gives recommendations on visiting other specialized specialists whose services are provided by the clinic 191. Doctors take time, therefore it is necessary to thin the work schedule and, if necessary, make an appointment.
The following departments function here:
- Ophthalmic
- Surgical
- Urological.
- Neurological
- Cardiological.
- Physiotherapeutic.
- X-ray.
- Gynecological
- Department of Endocrinology.
- Department of Otolaryngology.
In addition, a teenage doctor, an infectious disease specialist, a vascular surgeon and a pulmonologist assist the population. The clinic provides rooms for functional diagnostics, ultrasound, physical therapy, mammography, reflexology, massage. If necessary, it is possible to conduct treatment on the basis of a day hospital.
Only for the weaker sex
To provide medical care to the population, 191 clinics are very well organized. Women's consultation, for example, is located in a building on the 4th floor, which is very convenient.
In some clinics, women have to visit several buildings to take tests and go through specialized specialists. Here, everything can be done in one day, without leaving the walls of the building.
For those who work, the work schedule of the district gynecologists is very convenient. They work in shifts. So, if necessary, you can visit a doctor in the evening.
It is very convenient that the outpatient clinic operates at the clinic, on whose shoulders the solution of many problems is entrusted. Here, pregnant women with toxicosis can get expert help. In late pregnancy, CTG is done here. Expectant mothers are offered a wide range of drug therapy and physiotherapeutic procedures, which positively affects the baby’s development and women's well-being.
But despite all the amenities and advantages that the clinic 191 created, the patients' opinions about this department are very contradictory.
Functional Diagnostics Room
The clinic offers its patients to use the services of the functional diagnostics office, which has modern equipment. Here, they will not only establish or clarify the clinical diagnosis, but also conduct a complete diagnosis of the body to identify any disorders in the early stages of development.
For this, certain methods for examining patients are provided here, such as electrocardiographic examination, daily monitoring of ECG and blood pressure, ultrasound diagnostics of all human organs and tissues, including ultrasound of joints and bone tissues, examination of the functions of external respiration, dental hygienist services, and much more.
When contacting everyone:
- measure height and weight;
- carry out testing using a hardware-software complex;
- do electrocardiography;
- determine the level of sugar and cholesterol in the blood;
- evaluate the functions of the respiratory system of the human body.
All this allows us to analyze and determine the current state of both psychophysiological and somatic human health.
If something is alarming for specialists, then the patient may be offered observation at the Health Center. At the same time, specialized schools of health, physical therapy rooms, medical and physical dispensaries have been developed for the services of the applicant.
Such centers are organized not only in the polyclinic in Altai. By order of the Ministry of Health and Social Development of Russia dated September 26, 2011 No. 1074n, 47 state clinics can offer everyone to visit the Health Center.
Additional features
For patients residing at the addresses served by Clinic 191, facilities are open that provide free medical care.
- 24-hour dentistry (address: Upper Krasnoselskaya street, 19).
- TB Dispensary (Address: Lilac Boulevard, Building 6).
- Oncology department (address: Upper Pervomaiskaya street, 29).
- Psychoneurological dispensary (address: Igralnaya street, house 8).
- Dermatovenerologic dispensary (address: Amurskaya street, 25/1).
- Emergency room (address: Amurskaya street, 36).
- Narcological Dispensary (address: 24 Marshal Chuikov Street).
- Family Planning Center (address: Sevastopol Avenue, 24 A).
In special cases, patients can be referred for examination to the GKB Consultative and Diagnostic Center No. 15 or to the GKB Advisory Department No. 57.
Saturday job specifics
If you need to see a doctor on Saturday, you need to keep in mind that specialists such as a neurologist, surgeon, ophthalmologist, otolaryngologist accept patients according to the schedule, which clinic 211 accepts. Branch 2 at 71A Lilac Boulevard, for example, is open for the population every 2nd Saturday of the month.
But on the 3rd Saturday of the month you can get an appointment with the indicated doctors both in the city polyclinic No. 191 DZM at 13 Altayskaya street, and in the branch No. 4 at 36 Amurskaya street.
But nevertheless, before going to the clinic on Saturday, it is better to consult the telephone number 8 (495) 460-01-01 in advance.
Paid services
Polyclinic 191, like many state institutions, has a license to provide medical services to the population for money. Details and prices can be obtained by telephone from specialists by calling the reception during business hours. The list of paid medical services offered by the institution includes both the receptions of all specialists in the clinic and at home, the collection of tests, ultrasound, and the issuance of certificates.
What do patients say?
Naturally, as in any other institution, there are both satisfied visitors and indignant citizens. The 191 outpatient clinic on Altai Street was no exception and can boast not only positive reviews from patients addressed to it.
There are dissatisfied with the work of gynecology, they say about the slowness of the department, about the sluggishness of doctors.
There are patients who are dissatisfied with the therapeutic department, believing that it exists only to close sick leave. However, they still need to try to arrange, which translates into hours spent in lines.
There are patients who are not satisfied with long lines, nurses in the corridors and receptionists, and someone is dissatisfied with the lack of parking near the clinic.
So it was and it will be so: for every dissatisfied, there are two satisfied.
Here, too, many people thank the specialists of the neurological and ophthalmological departments, speak well of the work of individual gynecologists. Grateful patients are especially noted for the conscientious, professional work of the LFK cabinet. Attentive qualified specialists work in the Department of Otolaryngology.
Very conflicting reviews about the clinic can be seen on various resources, but judging by them about the work of a specialist is impossible, because everyone has their own truth. Someone treatment did not bring visible results, and someone put on their feet.
Where to go?
In the event of a conflict that could not be resolved with the head physician of the polyclinic 191, you can contact the higher authorities.
For example, call the head of the department for working with the Eastern Administrative District at 8-495-368-04-12 (hot line) or visit him in person at the following address: 2a Vladimirskaya Street, 31a, office 205 - on Monday from 15: 00 to 20:00.
If it was not possible to resolve contentious issues, then it would be more productive to contact the Ministry of Health of the city of Moscow by sending a written request to the address: 127006, Moscow, Oruzheyny lane, house 43.
You can also ask a question by phone of the reception 8 (499) 251-83-00. Here they will answer all your questions and try to solve all the problems that have arisen.
In addition, there is the Ministry of Health of the Russian Federation, which also considers complaints from the population.
It is worth noting that not only complaints should be addressed to higher authorities. Positive feedback on the work of specialists whose services are provided by 191 clinics is also welcome. Thanks to such information, doctors receive certificates of appreciation, gratitude, bonuses for high-quality and conscientious service.