Getting help or filing an application, like other services of municipal authorities, has always been a huge problem for any citizen. The bureaucratic system was so incomplete that citizens very often had to collect a lot of certificates, for which it was necessary to bypass many authorities. All this required to spend a lot of time, and it was far from always possible to get a “treasured piece of paper”.
To eliminate this problem, the government decided to organize multifunctional centers in all large settlements and city districts. Today we’ll talk about what the MFC is and why they were created.
MFC - what is it?
A multifunctional center or MFC is a government agency in which work is organized according to a “one-stop-shop” system. For the population services of various state and municipal departments are provided here. In addition, here you can take advantage of the best option for interaction between a citizen and the executive.
Talking about what the MFC is, it should be noted that due to well-established work and a large number of staff, there are no queues here, and all processes are absolutely transparent. A multifunctional center can help citizens in any, even the most difficult situation. The centralized management model of the IFC can significantly simplify the process of providing services and reduce the time they are provided to citizens.
MFC Services
The advantage of multifunctional centers is that you can count on the provision of not just one service, but a whole complex at once, which will simplify the issuance of many documents and certificates that previously could be obtained only in a few different instances. In a single window at the moment you can get a number of services:
- obtain or replace a passport of a citizen of the Russian Federation;
- apply for a passport;
- register in the mandatory pension insurance system;
- apply for marriage ;
- apply for housing or to change the layout of the apartment;
- solve cadastral and tax issues;
- get in line to record your child in kindergarten and much more.
For certain services to be provided to you immediately, you should familiarize yourself with the list of necessary documents in advance. You can find out about them on the MFC website. If you do not have access to the Network, then you can find all the necessary information on the information stand in any of the departments of the multifunctional center.
The purpose of creating the MFC
With the question of what the MFC is, everything is clear, and now let's talk about why it was created. After the creation of the center, it became possible to solve several problems at once. Thanks to a single window when applying for individuals and legal entities to obtain public services, it became possible:
- significantly reduce the time for the provision of services;
- simplify the process of their provision;
- maximize the location of services;
- increase comfort when receiving them;
- strengthen the fight against corruption;
- improve the quality of services provided and customer satisfaction.
The centers cope with their tasks in full, especially in large cities. At the same time, they are also created in the outback, where there is a much greater need for such organizations.
MFC in Moscow
The main feature of the MFC can be called proximity to the population. When creating them, the maximum coverage of residents of the district was taken into account. So, in Moscow there are more than 100 points of service for the population, and their number continues to grow. It is possible that in the near future their number will be equal to the number of metro stations.
Multifunctional centers of public services (MFCs) in Moscow provide services without being tied to registration, and for the most part they are guided by the extraterritorial principle. In Moscow, most of the MFCs are located geographically as close to the metro stations, which greatly simplified the search for the most convenient for citizens. MFCs providing public services of the Russian Federation have now become much more accessible for residents of any district of the capital.
For convenience, you can make an appointment with the MFC employees via the Internet, on the official website of government centers. This speeds up the receipt of services even more and simplifies the procedure.
With multifunctional centers, you can compare the portal of public services, where you can get information about your debt on taxes and fees, as well as many other useful information. Some inquiries can also be obtained online or ordered on paper. On the portal, by the way, you can make an appointment at the multifunctional center, and in general, the work of these two systems is very similar. Those who actively use the public services portal are well aware of what the MFC is.