Today we will find out what kind of feedback the Rostelecom (Internet) connection receives. After all, the question of choosing an Internet provider is very important for many users, especially for those who literally "live" on the World Wide Web. And reviews about this or that provider help to find the best option that can only suit us. Let’s find out what opinions of customers are collected by Rostelecom’s Internet connection.
About tariffs
The first thing that customers pay attention to is the range of offered tariffs for home Internet. A good provider has a lot of them. And they are all in a fairly affordable pricing policy for everyone. After all, someone accesses the Internet only in the evening to check mail, while someone uses the World Wide Web to download “weighty” documents and computer games.
Connecting to the Rostelecom Internet guarantees you the best rate for your needs. You can familiarize yourself with all the options on the official website of the provider in your city, as well as ask about them at the nearest office of the company. Here you can find tariffs for novice customers, and for the most avid gamers. In general, everything is limited only by your intentions regarding the use of the Internet. Rostelecom receives only positive reviews here.
Price
The second point that excites all users without exception is the price of Internet access services. Of course, it should be comparable to the tariff plan. After all, no one wants to pay a lot of money for the low speed of connection and data transfer. Honestly, a similar phenomenon is found in many providers.
But not this one. Rostelecom’s Internet connection allows its customers to choose the most suitable tariff at affordable prices. So, for example, for 5 MB / s you will pay about 350 rubles. This speed is enough to give high-speed Internet to several computers in the apartment, as well as to download heavy documents to them at the same time. Usually we are talking about computer games.
In general, if you decide to use Rostelecom (home Internet), you will not regret it. This is stated by most customers of this provider. But this is far from all that can be seen on otzovik sites regarding Rostelecom and its access services to the World Wide Web. There are a number of some points that are not particularly pleasing to users. We also forgot about a few more pleasant moments. Let's consider it in more detail.
Connection process
The Rostelecom Internet is also receiving very positive reviews regarding the moment such as the direct connection of services. The fact is that if you do not have a modem, then they will provide it to you (and even configured) for a small fee. It will come out cheaper than buying the exact same equipment in a regular computer store. As many customers note, sometimes this service can be very useful.
In addition, many providers provide a direct Internet connection for a fee. But Rostelecom guarantees you a completely free process. Plus, you can agree with the wizard on a convenient time for you to conduct the connection procedure. Not every provider can provide such an opportunity.
But there are a few more points that we have lost sight of. Some of them can play a decisive role in choosing a new Internet service provider. What is it about? Let's try to figure it out.
Alerts
For example, one moment is very annoying for many users. It is customary to notify Rostelecom (home Internet) about new tariffs by calling a potential customer’s home (or even mobile) phone. If you already use the services of this operator, then you can always "get away" from the conversation, saying that you are aware of all the innovations. Incidentally, they are sent to you by e-mail, and also come in the form of leaflets and news on the provider's main web page.
But when you just think about connecting, you will have to gain strength, patience and ... time. The fact is that operators are trying to promote Rostelecom's services (Internet and television) by filling out applications for connection directly via telephone. For any of your answers, such employees have many questions that are likely to either get you crazy or convince you to use the Internet from this provider. Not the best move to attract a modern customer, is it?
To be honest, then for such an approach the Internet “Rostelecom” receives reviews just awful. Especially in those families where exclusively elderly people or young families with small children live. Indeed, in case of refusal to connect, the operator promises to call you back later. Sometimes even time will call. And you can be sure that they will call you back. This is their job.
Network operation
Rostelecom (the Internet and television mainly) receives rather good reviews. This Internet provider is considered the most powerful in all of Russia. Many users are really happy with their internet.
Only in bad weather, Rostelecom very often experiences a variety of accidents and failures. This usually happens due to the high heat. This does not apply to all residents of the country: this happens only in several regions. But all failures are trying to fix as soon as possible. As a rule, problems on the line are resolved within a few hours (on average 2-3 hours).
A small negative is expressed by customers in the direction of the network when users begin to use the Internet for days. At these moments, they begin to notice how at the same time they refuse to work access to the network for a while (a couple of minutes). Do not be upset about this. This phenomenon is just a planned reconnection. You can customize it yourself. To do this, simply restart your modem at a convenient time for you. And from now on, once a day you will have a reboot, but then when it's convenient for you.
conclusions
So we got acquainted with Rostelecom and reviews about this Internet provider. Now it’s worth summing up a little. As you can see, in general, this company is very good.
It provides customers with a huge range of additional services, as well as a variety of tariffs. All of them are extremely accessible to each user.
If you experience systematic "crashes" of the Internet (once a day) - do not be alarmed. This is normal for Rostelecom. Just remember to periodically restart the modem.
In general, do not be afraid to trust Rostelecom. You will receive a high-quality connection for a reasonable fee, which will please you for a long time.