Many of those who often or at least sometimes order goods from foreign online stores encounter such a feature as the delivery of goods - it can be quick and high-quality, and it can be long and not serious. It all depends on the particular online store. The end user wants to receive the ordered goods as soon as possible, therefore such a thing as a track code was invented . What is a track code and how to use it - we will tell you about this in this article.
Delivery of goods
Agree that not every online store conscientiously approaches the issue of delivery - sometimes the goods may be lost for several months in an unknown direction. To prevent such incidents, there is a track code, which is a unique set of letters and numbers assigned to your package, and thereby allows you to determine where it is currently located.
Letters and numbers
But what is a short track? This is the same as a regular track code, the main difference lies in the number of characters (there are fewer of them). In addition, it is usually assigned to the bulk purchase of goods.
The track code often looks like this - thirteen characters, of which only four letters and nine numbers. This is an officially recognized international format. By the last two letters in a similar number you can understand from which country the delivery was made (for example, if the letters RU are indicated on the end, then from Russia, if CN is China).
Delivery cancellation
The question of what a track is of concern to almost every user of an online store. A similar system also allows you to recall the delivery, if necessary. For example, if the maximum free shipping period has expired and you are tired of waiting for the transfer of goods. By the way, it should be said that the track code is not always assigned - usually sellers of goods or mail employees charge money for this. Most often, especially in Chinese online stores, it can be purchased for a completely symbolic amount. Even if the cost is more than five dollars, it’s better to fork out than to stay in the dark for months about where your order is now. That is why you need to have an idea of what a track is.
Guarantor
He also plays a second, no less important role - he acts as your “lawyer” in the event that poor-quality or damaged goods have arrived. Or, when you need to open a dispute on the site and demand from the owner a full refund. In this case, the track code is the only evidence that the goods have been sent and you are designated as defective. But do not be surprised if the seller responds in the spirit of “what is a track?”.
Mistake or deception
It must be warned that various fraud sellers send wrong track codes to their customers, which is why buyers not only cannot track the goods, but also lose all the money spent on this. You can deal with this very simply - contact the seller and demand the correct tracking number, otherwise you can threaten to open a dispute on the forum of the online store in which you can encourage people not to purchase goods from this seller. And it’s generally illegal to deceive your customers.
But it often happens that the seller simply mixed up the numbers or letters in the track code, which is why, again, you cannot track the goods. In this case, the scheme is the same - write to the seller and ask for the correct number.
Now that you know what a track is, you will always use it. Believe me, it’s better to give an extra two or three dollars for a track number than to stint and spend months waiting for goods that could potentially not be shipped at all. Thus, these numbers allow you to quickly and efficiently track the current rate of your parcel and quickly carry out various operations with it, including the ability to recall the delivery of goods and return the money spent on it.